July 3, 2007

How To Contact Google Customer Service - (650) 253-000…

UPDATE: Google Profits and other “make money at home” scams are not affiliated with Google.  They sell a misrepresented ”informational product” about Google AdSense, then sell your contact information to other home business scams.  Remember, if you have to “invest” in an opportunity, it is likely a scam.  12/08/2009Google cracking down on “Google Money” scammers…

UPDATE: I have been receiving a lot of email about Google’s Nexus One customer service and Google Voice issues.  Visit Nexus One Support or How To Change Google Voice Settings.

UPDATE: How to remove personal information from Google.

UPDATE: I cannot access my Gmail account.

UPDATE: I need help marketing my business on Google.

 

I have received some interesting emails from readers, from both companies and individuals, asking how to deal with Google on a number of issues. One of the most frequent requests is how to contact Google Customer Service.

First off, I need to acknowledge that Google’s Customer Service will never be a candidate for a J.D. Power Award. In fact, there is a special formula you can use to evaluate the level of customer service Google provides:

 

Take the promptness of a doctor’s office, the incompetence of a

DMV, and the worst customer service experience you have ever

had with a phone company and multiply it by 500 = Google

Customer Service

 

I empathize with the frustration felt by those of you dealing with Google for the first time. If you feel you have landed in Google Hell and see no way out, please email your story to gugleproblems@gmail.com.

 

Google Contact Info:

 

1. Main phone number - (650) 253-0000, press “5″ for Customer Service or Tech Support, where you will then be directed to the Google website where you can submit an email.

 

2. Google Adwords Advertising - (866) 246-6453, press “2″ for Adwords questions. You will be placed on hold for a mandatory fifteen minutes before the call is then routed to the advertising bureau–aka socialism, Google style, and you vill comply. When you are finally greeted by a real Google person don’t expect to get anywhere. Depending on your issue you will be directed to the Google website to fill out a form, or placed on hold for five minutes. After being placed on hold the real Google person will then direct you to the Google website to fill out a form.

It is not widely known, but Larry and Sergey review each form submission in the basement of the Google headquarters and secretly make fun of our problems.

 

3. Google Adwords Support Form - https://adwords.google.com/support/bin/request.py?hl=en_US&ctx=foot

 

4. Google Trademark Infringement Form - https://adwords.google.com/support/bin/request.py?hl=en_US&ctx=foot

 

5. Trademark Complaints Email Address - ads-trademarks@google.com

 

6. Contact Google By Office (Google has twenty U.S. and fifty international offices) - http://www.google.com/intl/en/corporate/address.html

 

There is the impression out there that only “the small guy” gets dissed by Google. This just isn’t true, for the most part. Google is an equal opportunity offender, with the exception of the largest brands (deep legal pockets) and most aggressive cyber giants like Amazon or eBay (deep advertising pockets).

An example of this is posted by Matt Heaton, CEO of web hosting company Bluehost:

“…Google is simply one of the greatest technology companies around, I don’t think anyone would disagree. HOWEVER, in my opinion they have a LOT to learn when it comes to service and customer relationships. I will spend over $100,000 on google adwords this month.

You would think that I could get some prompt service out of them. No no no… I get some kid on the other end (Of an email, yeah, no phone # for me blah…) with a canned answer. This has happened time and time again with them. They simply don’t learn their lesson.

Right now they don’t have to learn their lesson because they are the big bully on the block. Every bully gets his clocked cleaned sooner or later and google is laying the groundwork for that now.”

 

Matt goes on to say:

“Google has become so powerful that in literally every aspect of their business it is 100% their way or the highway. I know a lot of people that are choosing the highway. Do I predict googles downfall anytime soon? Of course not, but I do predict that it WILL FOR SURE happen eventually if you don’t take care of your customers.

For a company so big, they still have a LOT of problems. Maybe it stems from Eric Schmidt as their CEO. He used to work at Novell (Here in my hometime) and they had the same attitude. Their stock is in the toilet (Novells). Who know what will happen, but I tell you what I am doing.

I will do EVERYTHING in my power to spend that money effectively somewhere else, and when someone from google actually calls to see why we are spending anymore, THEN I will let them have it.”

 

My point is that it is not just small businesses and sole proprietors spending $1,000 a month that get the Google “You’re Not Welcome” mat. The best thing you can do is make it known–to Google corporate, the Better Business Bureau, etc, that you are unhappy with quality of service provided by Google.

I believe there is hope–I have a feeling Google is going to change it’s policies and support quality soon. ;)

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532 comments for this post.

  1. Trackback from isedb.com on July 3rd, 2007 :

    How To Contact Google Customer Service

    I need to acknowledge that Google’s Customer Service will never be a candidate for a J.D. Power Award. In fact, there is a special formula you can use to evaluate the level of customer service Google provides…

  2. Pingback from Australian Consumer Watchdog Files Suit Against Google Adwords on July 12th, 2007 :

    […] Hmmmmm… Let’s see. No phone number. No address. The old “send us an email” style of customer service–wait a second, that sounds exactly like Google Customer Service. […]

  3. Comment from khaleel on August 7th, 2007 :

    Dear sir
    I am looking for google customer support contact no in bangalore india, i am trying to get the contact no but i am not able to get the no
    please send me the google contact no

    regards
    khaleel

  4. Comment from Nancy Wrenn on August 8th, 2007 :

    I am trying to find out WHAT HAPPENED TO AOL E-MAIL!!

    In sending e-mail there is NO PLACE to add color to
    text, background, or dress up the e-mail with
    art, SAYINGS, ALL THE THINGS that USE TO MAKE A DISTINCITIVE E-MAIL. SOME PIZZ!! YOU CANNOT EVEN CHECK TO RECEIVE A RECIPT THAT THE PERSON GOT YOUR E-MAIL.

    IN THIS NEW “AOL.COM” THE MAIL IS VERY VERY HARD TO
    SURF!! DON’T GET ME WRONG, I LIKE CHANGES,
    BUT IF AOL AND MICROSOFT WOULD PUT MORE EFFORT INTO
    FIXING AOL SO THAT IT DID NOT DISCONNECT DAILY INSTEAD OF ADDING ALL OF THESE “FANCY, USELESS” “GADGETS” THEY WOULD SERVE THE PUBLIC WITH MORE PR. SURELY TO GOD THERE IS SOMEONE OR SOME GROUP THAT HAS INTELLIIGENCE ENOUGH TO TACKLE THIS PROBLEM.

    AS THE CEO OF GENERAL MOTORS TOLD BILL GATES “HIS CARS DID NOT CRASH SEVERAL TIMES A DAY.”

    PUBLIC RELATIONS AND WORD OF MOUTH ARE THE BACK BONE OF WHEITHER YOU MAKE IT OR NOT!!! I UNDERSTAND AOL
    HAS GONE DOWN QUITE A BIT IN MEMBERSHIP.

    CAN YOU GUESS WHY????? SERVICE! service!! service!!

    YOU ARE NEVER ABLE TO REACH A TECHNICIAN, JUST THE PAGE CHECK THIS BLOCK, CHECK THAT BLOCK, EVEN THOUGH THEY DO NOT HAVE A DARN (NICE WORD) THING TO DO WITH WHAT YOUR PROBLEM IS, OR WHAT YOU WANT TO FIND OUT.
    I DO NOT SEE THE WORD “KEYWORD” TO GO TO TO FIND THINGS IN “THIS NEW AOL.” I HAVE TWO ACCOUNTS AND LIKE TO SWITCH ACCOUNTS ONCE IN A WHILE WITHOUT REBOOTING.

    PLEASE AOL AND GOOGLE LISTEN TO YOUR CUSTOMER!!!
    HE MAY NOT ALWAYS BE RIGHT, BUT HE IS TELLING YOU WHAT HE WANTS. HIS ACCOUNT ALONG WITH THE REST OF
    THE ACCOUNTS PAYS YOUR BILLS AND SUPPORTS YOUR COMPANY!!

    I REALIZE MY TWO CENTS WORTH DOES NOT MEAN ANYTHING,
    BUT I FELT I HAD TO LET YOU KNOW!!

    nancyw919@AOL.com

  5. Comment from Pauline Donner on August 28th, 2007 :

    I have not been able to get to my primary gmail -whenever I try I wind up on my secondary…when I email you I keep getting responses that state you will not process my request and that I should go to your site (forum). Since I have hundreds of dollars worth of ads with my primary gmail address as my contact information and it’s also on 4 websites I don’t have the luxury of time just waiting for someone on the planet to tell me what’s wrong with my site. That’s your job!

    What’s wrong with your company? Have you ever heard the word SERVICE?

  6. Comment from stevenpeter twine on September 19th, 2007 :

    trying to find out i have a gmail account the wife has a gmail account we downloaded gmail notifer but can not see if her or i have mail trying to contact you people but having trouble why need a notifer for both her and i at the same time and be able to see if either one of use have mail

  7. Comment from marc orlando on October 4th, 2007 :

    I recieved an email from a third party that informed me of the fact that you now have a REVERSE PHONE BOOK SERVICE. I entered my phone # and fortunately for me the info is NOT correct. UNDER NO CIRCUMSTANCES ARE YOU TO PUBLISH MY PHONE # OR ANY PERSONAL INFO TO THE PUBLIC IN ANY WAY BY ANY METHOD!!!!!! The phone # in question is 203/380/1064. AGAIN DO NOT PUBLISH!!!!!! Make sure ALL staffers in your organization are aware of this email. I request and expect a reply stateing that you will honer this request without question!!!!!!

  8. Comment from Amy Howell on October 5th, 2007 :

    This is the second email I have sent concerning Goggle Maps advertising. I need to know if you can publish my ad without using my home address.I have a pet sitting business, and NO store front. I have already created an ad, but now I don’t know what to do about the address part. PLEASE RESPOND, I DON’T WANT A LOT OF WEIRDOS SHOWING UP ON MY DOORSTEP, BUT i DO NEED TO ADVERTISE MY BUSINESS. ARE THERE ANY ALTERNATIVES IN GOOGLE???
    LUCKY PAWS, ETC

  9. Comment from Israel Tadesse on October 8th, 2007 :

    I was tricked in the name of GOOGLE. A company name Google rich- Using the same logo for home based buisness. I found out after I gave them my credit card number. They did not mention any thing on the first page- They mentioned that they are not affilated with Google on the second page after they got the credit card number. Is this not a crime? I wanted to do buisness with Google not fake Google logo. Is there a customer service to complan?

  10. Comment from Daniel Cabello on October 16th, 2007 :

    Dear google, first of all our company Emirimage Corp. owns copyrights and trademarks to all of our RC Helicopter products, yet our competitors who are commiting infringement on most of our patents keep landing 5 to 15 pages above us…check it by urself…. punch rc helicopters and see where www.emirimage.com shows up i also invite you to corroborate the authenticity of our word by checking all the patents we provide on our web agains the WWW.USPTO.GOV webite. Also many websites are showing That do not even have any RC Helicopters and yet again we are being Penalized. We have worked hard since last year to go up in our ranking for this keyword by following your every tip on the subject. Yet no significant imporovement has been made. What is the next step to take. What can we do to solve this.

  11. Comment from JOHN GAMBER on October 30th, 2007 :

    HEY,
    I placed an order #658450769854490 for a DOT # and paid an extra $45.00 for fast service. never got a thing, can you find out what happened?
    Placed order Oct. 11, 2007 7:51 pm.

    THANKS
    JG

  12. Comment from Dean Brezack on November 5th, 2007 :

    We are trying to get a listing on Google just so if someone searches our website name www.TakeNASApublic.com it can be found.

    We want to start advertising jobs, and look for support amongst the public for our quest and yet we submitted out site to google on 10-25-2007 and we can’t get listed.

    We then decided perhaps if we called someone….Try and find a phone number on the web. Try and talk to someone real for just a minute or two to get a reason for the problem and we cannot contact anyone.

    We can only rightfully conclude that Google is against taking NASA public or they are so incompetent and so don’t care about their customers that we shouldn’t do business with them under any circumstances.

    Regards

  13. Comment from (curtis) on December 3rd, 2007 :

    why do you all advertise your company commercials over our web site call me direct708-299-8453

  14. Comment from Anonymous on December 5th, 2007 :

    Somebody is impersonating me in newsgroups, for the purpose of harassment. Their e-mail address is provided by Yahoo but they post to newsgroups through Google. I would think that Google would not allow
    a second “posting name” identical to the first to be used in the same newsgroup, especially for harassment purposes.

    I have complained about the offensive “Google profile”
    and complained about several of the posters messages.

    Google sent me e-mail messages that were comprised
    of the usual date/time and sender information but
    with absolutely NO MESSAGE content.

    There have been no results either.

    Is Google’s attempt to run the empire as one giant
    online robot going to create a haven for on-line
    harassers and impersonators?

  15. Comment from Charlie Wright on December 19th, 2007 :

    I signed up a priemer template on google, and im no longer interested in it so i want to cancel my service. I’m on a current 30 day free trial, and I’m cancelling before my card is billed for 50.00 sometime in January. I just want to cancel thanks, and also would be necessary if i can get my 10.00 credited to my card that i paid for the domain.

  16. Comment from Michael Goodrow on December 20th, 2007 :

    Google Contact Info:

    1. Main phone number - (650) 253-0000, press “00″ and then dial 0 at the next promt and you will get a human being!!Request Customer Service or Tech Support, and you will then be directed to the Google website where you can submit an email. But atleast you will get a person.

  17. Comment from Byron McNutt on December 22nd, 2007 :

    I am trying to get on gmail .I signed for an assount and the for the email and theysaid they were sending me a email toverify my password but I did not get it.Can you hel me Please

  18. Comment from Sheila McBride on December 26th, 2007 :

    I am trying to find a link to send feedback and questions to customer support, and there isn’t a single one. I seem to be in an endless loop that keeps referring me to discussion groups and knowledgebase, etc. I want to know what the heck “subscribed links” is doing on my account preferences page, and I want to UNSUBSCRIBE to it, but there is no info that tells me anything useful about it. Nor does anything tell me how I got subscribed to the ones I am subscribed to in the first place. There used to be a link on the help pages to send a message if you needed to. Not that they ever answered, but at least I felt better after typing a message and submitting it.

  19. Comment from Steve Martin on December 28th, 2007 :

    We have worked for 5 years to get a high Google search return for some keywords that are appropriate to our site. We finally got at, or very close to, top 10 results for those words this past summer, and two weeks ago we suddenly dropped way back to results in the 200-300 range, basically dooming our business heading into our busy season (Jan-Apr). We have changed nothing. Has anyone ever had any luck with Google in getting explanations for how they can just destroy you like that with no warning, and put competitors–with no serious content to offer people who have been around only for months–way ahead of you?

  20. Comment from Mike Thurgood on January 2nd, 2008 :

    Reading the above comments, yep, you sure do invite your own customer service problems! It’s either because you are grossly understaffed, or incompetent, or have achieved level of arrogance which precludes the acknowledgement that customers even exist! But as you do manage to acknowledge your own communication problems, then unless you drastically change your corporate culture, it will surely backfire one day, but I wouldn’t dare to make any predictions on how it might backfire.

    My displeasure rises from the download of Google Earth v.4.2.0205. Try as I could, I could find absolutely no clue what the original version was on my PC. It wasn’t given in settings/control panel/pgms to install or uninstall. Very uncleverly, there isn’t even anything to click on in the Google Earth window for upgrading. This feature is so common for many programmes these days, that I find it rather surprising that you haven’t yet caught up with the latest techniques for communicating with customers.

    However, I managed to glean the information that I most likely didn’t have the latest version because it is now one which was released in November, 2007. Having downloaded this latest version I have added “v.4.2.0205″ to the title of the desktop icon so I will know in future of further upgrades.

    But downloading Google Earth this time was itself a ludicrous problem because the site from which to download it was so user-unfriendly that I found myself having to register for comments, then found that wasn’t right, but I eventually guessed a try at something else on the donwloading site which, to my everlasting surprise, actually worked.

    So, having had to recount all these totally un-necessary user-unfriendly complications, I now come to my actual complaint about this latest version of Google Earth. Upgrade? Good heavens, the word doesn’t seem to have been understood.

    Various areas of the world’s land masses have been upgraded. An appallingly cheap editing pgm must have been used to match the inserts with the clarity of the original. Well, they’re not m atched at all. Thus southern Africa looks literally like a patchwork quilt, so much so that I thought there was something amiss with my download. But, not, this wasn’t the cawe at all. These upgrading patches don’t match the original at all, either in colour or clarity, because many of these patches seem to slightly obscured with a visual mist.

    Although it is now off my screen, when I first opened the new version up came a tips window, the very first one telling me how to get to the information about the solar system and the stars. This told me to click on a particular command in the “Layers” column (it’s not on my screen, now), but which isn’t in the Layers’ listing. So where has it got to? I certainly have the updated version now running because of the irritating patchwork of appallingly badly matched upgraded areas.

    So, what exactly have you been trying to to with Google Earth? Why has its quality now been largely spoilt by a so-called “upgrade”.

    I am not at all impressed. A far better effort could have been more effectively and intelligently applied to the upgrade.

    These comments are not intended for publication with a list, but for a personal response from whomsoever in the Google organisation deals with such matters as I have raised above.

  21. Comment from Russell Curnow on January 4th, 2008 :

    Need to change password and have been locked out of my secondary address for the same reason. Changed password on both sites. Can you send me a link to change my password to my aol.com e-mail account?
    Thank You. Russell

  22. Comment from Russell Curnow on January 4th, 2008 :

    Having trouble accessing the gmail.com account.

  23. Comment from praneeth on January 9th, 2008 :

    sir/madam i have a trouble with orkut. and i need to contact you, can you give me the phone numbers of yours in india
    thanking you
    p.praneeth

  24. Comment from shari on January 9th, 2008 :

    I use Google Finance for stock quotes, but they have a blog space for comments from investors about the stock. Google doesn’t filter the blogs - it’s more like a chatroom at AOL, hostile, seriously disturbed people taking personal attacks at each other - if you leave a comment, you get a really uncalled-for swing taken at you for buying the stock. I also lost money on Google stock - it’s hyped up over it’s real price - and so far, fell $100 a share, long recovery period - I think people are becoming irritated with Google’s attitude - and can’t believe they don’t have responsive customer service - so can definitely say: I won’t be buying any more goodle stock. I probably won’t use them as a finance site either. You can publish this.

  25. Comment from DNA on January 13th, 2008 :

    I can Not access my gmail accout, every time I attempt to log on my screen just goes blank my email address is mp3DNA@gmail.com please respond back to me at my 2ndary email dna@wildchilddna.com and let me know what can be done to fix this problem. Thanks …DNA

  26. Comment from Eddie H on January 18th, 2008 :

    We all love to be led around on a leash don’t we? That’s why google is the biggest. We love their cute name too. But, not long after you get your adwords account and you already spent a few thousand bucks with it, you find out that it was a total waste of money (unless you work at google, then you make the big bucks). If you lucky enough to get it set up and approved, don’t contact google with questions. If you do, you’ll probably get your account shut off by one of the self-appointed geniuses that work there. Even though, you were approved before your inquiry, now you are a leper and you have to be dealt with. The worst customer service possible, cached pages (not search results in real time), and high prices is what all us ignorant customers and new media people desire. We all could and should switch back to the search engines we were using before Google tricked us all. I been preaching against them for four years and nobody listens. Everybody acts like they are hypnotized. I learned. I hope the rest of you would. Google Sucks!

  27. Comment from juker on January 18th, 2008 :

    WHY ARE YOU SENDING ME GOOGLE CHECKOUT TELLING YOU WILL REFUND MY MONEY> I NEVER USED THAT J GMAIL FOR A CHECKOUT> GIVE MY REFUND TO MY CREDIT CARD BACK.

  28. Comment from Cevon on January 27th, 2008 :

    Yeah, I’ve been really really trying to delete my history in the google type space, but every time I type a new word in the typing space, the same old words come back trying to help me finish the sentence.

  29. Comment from terrell on January 27th, 2008 :

    Yeah, I’ve been really really trying to delete my history in the google type space, but every time I type a new word in the typing space, the same old words come back trying to help me finish the sentence. Please send me an email helping me out it’s an EMERGENCY!!!!! and I will really need it like URGENT!!!! so please help me out Im on my last life line.

  30. Comment from Patricia on January 31st, 2008 :

    Someone hacked into my credit card with am email account through gmail. I want to know how this can occur.It is someone I know and you should be able to locate where it was done from.This is of a seriuos nature and your irgent response is needed.The address used was ggee70@gmail.com

  31. Comment from Doug on February 6th, 2008 :

    I could not agree more. Whatever changes they seem to make time simply stuck with them. For a company that is supposed to be so consumer oriented, groupthink abounds.

  32. Comment from Earth I think on February 10th, 2008 :

    Time and again I have tried to download “Google Earth”, The size is displayed, and there it fails. NO FILENAME.
    What is my alternative? Any link on the page jumps back to the same page.

  33. Comment from Violida Barnett on February 12th, 2008 :

    Cancel my account!!!

  34. Comment from Badrulhisham on February 14th, 2008 :

    Attn: Google Customer Service.

    As a new comer to the blogging of course I need to gain more information, technics, tactics or whatsoever related to the field. As for now I have tried built-up my own trial blog and still in learning process to see how it works by myself.

    Anyhow I badly need of your support and some clarification towards my trial blog which is stated “BLOG CONTENTS WARNING” on the first page when we browse the address? It happened OFF and ON. Why this thing should appears as I did not put any offenses contents onto my blog? If I am wrong or misunderstood any of your privacy then kindly let me informed by contacting me direct to advice.

    Your cooperation in this regard is highly appreciated. Thank you!

  35. Comment from jackiemoll on February 16th, 2008 :

    it’s too bad that you take so much unproductive time telling someone not to use a mouse when it’s built into a system for a reason. then again, you most likely haven’t used a pc for almost 35 years the way I have…. or is it that you find this much pleasure in being in control?

  36. Comment from Dawn on February 19th, 2008 :

    February 18, 2008

    Can you or/and the Google staff make the website http://www.freewebs.com/wwwdavesalmonicom/index.htm popular on the internet? I am wondering if you or/and the Google staff can make the website http://www.freewebs.com/wwwdavesalmonicom/index.htm well known on the internet so that the public can be notified about Dave Salmoni’s birthday website. I would like the public know about Dave Salmoni’s birthday website somehow so that they would be able to post birthday messages on his website. Thank you for your consideration. What are the best ways to make Dave Salmoni’s website well known on the internet? Dave Salmoni is a famous wildlife show host on the Animal Planet channel and on the Discovery channel. He hosted popular shows ‘Rogue Nature’ and ‘Into The Lions’ Den’ on the Animal Planet Channel. You can send your response to worldwildlifefundfornature@hotmail.com. Hopefully, you and/or the Google staff can make Dave Salmoni’s website popular on the internet. I am looking forward to your response.

  37. Comment from Mario on February 19th, 2008 :

    My internet browser has been hijacked by a google sponsored website (http://digital-media-start.com).I lost precious time and money to remove this browser hijacker.

  38. Comment from Weihai on February 25th, 2008 :

    Dear sir/madam,
    We are Weihai Jinghua Yacht Co.,LTd.
    And we made an advertisement on google in English word (inflatable boat; yacht,etc.) and Chinese word.
    But we usually can’t find us on google.We wonder why.
    Can you explain that to us?
    And we want to make advertisement from you directly.
    Please let me know in details.
    Waiting for your reply
    Thanks and best regards.
    Weihai Jinghua Yacht Co.,Ltd.
    Tel:0631-5997559
    Fax:0631-5997558

  39. Comment from mary scott on February 26th, 2008 :

    will someone give me $10 million dollars after taxes for doing nothing.

  40. Comment from Chris McElwain on February 27th, 2008 :

    I’ve read a lot of the comments previously submitted and understand people’s frustrations when trying to accomplish something that is different or not what they’re used to.

    However, my life has gotten ever so much easier as a result of using Google to search. I am amazed at how finite my request can be and the results I can obtain. I have found the most unusual products and facts just by typing in exactly what I was looking for. I needed a news article with a graph for a class so I typed that request into Google Search and got several, one of which I was able to use. Wanted a large faux pearl necklace, and found that, too.

    I am absolutely amazed at what Google can help me do.
    Thanks!! (seriously)

  41. Comment from Patti R on February 28th, 2008 :

    WE WANT DATES ON PAGES HOPEFULLY CURRENT.
    It took a while to find this site, when you are ill
    your time is everything, maybe I’ll live long enough to see UPDATES.
    Seeing the Dates on the above messages looks like others are giving up on you or can not find these pages either.

    PLEASE UPDATE, YOUR PAGES ARE IN POOR CONDITION.

    Your are great on the movie trivia, movie or tv stars.

    So why DO YOU HAVE TO OPEN ALL INFORMATION ON THE PAGE JUST TO SEE THE DATES all the old information on google search pages that pertain to computer functions.

    THE YEAR IS 2008, WINDOWS VISTA, YOU CAN FIND MORE INFORMATION ON OUTDATED WINDOWS WHO NEEDS IT??

    ARE YOU HAVING ANYONE READ SOME OF COMMENT ON WEB PAGES, THE NUMBER ONE COMPLAINT IS NO DATES AND OLD INFORMATION.

    I TRY NOT TO READ NEGATIVE COMMENTS OF OTHERS. BUT HOW MANY EMPLOYEES DO YOU HAVE AND HOPE THEY ARE TREATED WELL?

  42. Comment from Dawn Vollmann on March 2nd, 2008 :

    I googled Muscles and Bones and brought up on Google my very own PRIVATE E-MAIL to someone I thought was PRIVATE. HOW CAN THIS BE REMOVED.

    My e-mail address, my friends e-mail address and entire name was published on Google. PRIVACY? Please contact me.

    Dawn V.

  43. Comment from Jeanne Grover on March 3rd, 2008 :

    I have a horror story, which may end up in my identity being stolen. It concerns the theft of my gmail account. Someone is using it. I can no longer get into it. And there is no way I can get immediate support from Google. I am frantic. I have even phoned the FBI. the whole thing could be solved if I could get in touch with Google, but it has proved impossible. I will no longer use gmail. It is too dangerous.

  44. Comment from muddaser birmani on March 7th, 2008 :

    i have desire to put my name in google website,i have send u a no of mailz but no response from ur website,plz enter my name in web page as muddaser hassan birmani,i am a one of the good debater of my college.plz introduce me on ur web page,thanx alot,have a long life google

  45. Comment from muddaser birmani on March 7th, 2008 :

    plz introduce mme on google .com.i will be thank full to u 4 this type if kindness

  46. Comment from Dr Muddaser Hassan Birmani D.G.Khan.Choti Zareen.Hote wala on March 9th, 2008 :

    after the death of BB our country is facing the problem of real democracy.we hope when the new chaiman of pppp Bilawal Bhutto will join the party,then there will rise a shining light of democracy,we hope that he lead the party as a one of the intellegent chair man of political party in pakistan.we pray 4 the good settelment of pppp.our all best wishes are with new pppp chair man.God give a long life.Jiye Bhutto jye bilawal bhutto

  47. Comment from Dr Muddaser Hassan Birmani D.G.Khan.Choti Zareen.Hote wala on March 10th, 2008 :

    i am a medical student in nishtar medical college.when i face the problems in search of some medical terminologies then i always get help from google,geo google

  48. Comment from Dr.Faisal khurshid Ahamadani.Jampur Rajan pur on March 10th, 2008 :

    Comments about BILAWALL BHUTTU ZARDARI As everybody kknows that he has been given chairmanship of pppp about which he had not imagine after the death of his mother.But he accepted it as it was mentioned in dying declaration of his mother,nevertheless it is not benificial to be active chairmanship of pppp in his student life.And now in this situation it would b psychy burdon on him. i think he can proove himself a good politition in futuure.

  49. Comment from Dr.Faisal khurshid Ahamadani.Jampur Rajan pur on March 10th, 2008 :

    I m very thankful to google for taking my commen on net.GEO GOOGLE.

  50. Comment from Phyllis Weiser on March 10th, 2008 :

    Your homepage somehow appeared BEHIND my Yahoo homepage which has caused distressing results. I now have to sign on 2 times — once for Google and then again for Yahoo. I seldom use Google. No Hard Feelings, please. Please REMOVE your Google Homepage from my computer. ASAP….I never requested your homepage. Thanks for your help in this matter. Phyllis Weiser

  51. Comment from Phyllis Weiser on March 10th, 2008 :

    Although it is delightful to read my message above, please fix the problem….I don’t wish to spend another 4 hours conversing with “specialists” in India, United Kingdom, or the Phillipines. I know you can do this if you put your collective experts on the problem. Thanks again, Phyllis Weiser

  52. Comment from Kat on March 23rd, 2008 :

    What happened to your Easter “google” on google.com. You always have cute and clever pics within the google on holidays. Boo to you for forgetting Easter.

  53. Comment from Al Sanchez on March 25th, 2008 :

    After spending a lot of time looking for a way, I still don’t know how to email u folks. Why do u make it so difficult if not impossible to contact u through email? I have a few questions about putting on gadgets on My Google HomePage, taking them off permanently, keeping the organization I give them, going back to them later & finding them intact in the order & condition I left them.

  54. Comment from rodolfo kintanar on March 30th, 2008 :

    How do you remove the http://www.digital-media-start.com website that hijacked without my knowledge my htt://www.gmail.com start up page?
    I have tried replacing it using the tools/options way, but when you reboot it is there again.

  55. Comment from Jorge Silverio on April 4th, 2008 :

    It is not the right place to put my inquiries but ‘I’ve got not any other one. My gmail account is driving me crazy When I open it my computer turns very slow and it sounds awful , on the upper past of the screen it is working in the newer version of gmail , when I change to the older version it works great so I’ve tried to make it work permanently with the older version but the problem is that whenever I close the window and reopen it it appears with the newer version and it is a nightmare to change to the older version and make it works properly
    How can I permanently set that my gmail account always works with the older version

  56. Comment from Jorge Silverio on April 4th, 2008 :

    It is not the right place to put my inquiries but ‘I’ve got not any other one to do it. My gmail account is driving me crazy When I open it my computer turns very slow and it sounds awful , on the upper part of the screen I see it is working in the newer version of gmail , when I change to the older version it works great so I’ve tried to make it works permanently with the older version but the problem is that whenever I close the window and reopen it then appears with the newer version and it is a nightmare to change to the older version and make it works properly
    How can I permanently set that my gmail account always works with the older version

  57. Comment from Mt. Morris Tuxedo & Bridal on April 5th, 2008 :

    Could you please call LaShon or John at 810-687-6490
    You have wrong information about company.

    Thank you

  58. Comment from Mike Valentine on April 9th, 2008 :

    On the first 4 search pages for Michael Valentine Artist, sites for “The Ballad of Micheal Valentine The Killers” NOT ARTST is listed 24 times, 8 on the first page I understand meta language, but it just seem right that one song should hog so many space in a search for an artist . The word artist is not even in the first ones meta language.
    Michael Valentine, Artist

  59. Comment from dianneclemente@gmail.com on April 17th, 2008 :

    gmail - is not working right now. is there a problem????

  60. Comment from steven on April 18th, 2008 :

    unable to watch google vidios only utube

  61. Comment from Tony Robbins on April 18th, 2008 :

    All I wanted to do was find information on how to sort my Gmail by ’sender’ so I can delet groups of mail. Why is this such a difficult thing for Google to provide???
    The only option I have is to make a ‘tags’ or ‘folders’.
    I DON’T WANT TO HANDLE MAIL TWICE JUST TO DEAL WITH IT….!!! Someone was not thinking when they created this service. By chance does anyone know how to ’sort’ gmail by sender?

  62. Comment from Sandy on April 18th, 2008 :

    Pleae keep politics out of your posting of subjects. Recently I searched “pope’s birthday party.” The first item that came up was the sex abuse of priests. That had nothing to do with the topic I searched.

    Next, in the Wikipedia the coverage you gave the documentary Expelled is so negative and so different that the way M. Moore’s documentaries have been addressed.

    The reason FOX News has grown is because people are so sick of others imposing their political views on them.

    I only want a search engine, not someone’s opinion of the Catholic church or any other topic.

  63. Comment from berneita on April 19th, 2008 :

    I had picassa 2 and gmail.On picassa one day all of my photos dissappeared and when they came back they were in the wrong places.Some are distorted and some never returned. Is there a reason for this. On my gmail it is in constant error. It freezes up also.

  64. Comment from June Bugg on April 21st, 2008 :

    Well, I was bound and determined that I speak to a “Live” person over the phone so I dialed the 650 number and then hit 0 for the operator.

    At first she tells me that Unless I have the first and last name of the person to whom I want to speak she cannot transfer me and is not allowed to give out names. There is no customer service dept. There is no Customer relations dept and there is apparently no management department that you can speak to over the phone.
    I have tried the whole internet customer service thing with google and let me tell ya, it sucks. You would think with all of the drop in people buying stuff because of the economy right now that they would be smart enough to have at least a place for their customers to call. Obviously, they do not think very highly of their customers and they do not value our opinions or thought on what their employees do with the customers.

    The only thing she would do was forward a message to the internet team about the problem I am having with google checkout.
    I do not want to give my credit card information to a company who cannot even open a phone line for their customers. What if I am charged something on my card and cannot even get a hold of a person. The internet customer service seems like they are reading from a book and then when you ask them a Logical question they do not know how to answer.
    My advice: Go somewhere else. There are plenty of other companies who have the same products and better prices and they also value their customers!

  65. Comment from Kathy DeGrande on April 21st, 2008 :

    Why is there so much down time with GMail??? I can never get on when I really need to and my son uses it for business and its becoming a real problem.

  66. Comment from Kathy DeGrande on April 21st, 2008 :

    Why is there so much down time on GMail??? I can never seem to get through when I really need to and my son uses it for business and it has become a real problem.

  67. Comment from Kelly on April 21st, 2008 :

    Dear google,
    I am very upset, today is earth day and you do not celebrate that on your website. www.yahoo.com celebrated earth day by their recycle signs and plants all over the page. While google left theirs blank. Well I believe that if we help get the word across about saving our earth we can actuall SAVE it. Well I am discussted by the way google has shown how they obviously do not care about our earth. I have devoted my whole day to picking up trash in my local park, now that I finally got home and saw that google DOESNT care, I have proposed to not use your site again, and I will tell my friends not to use your site either!
    -Kelly D.

  68. Comment from Jim K on April 21st, 2008 :

    Microsoft apparently will not support XP after June this year (2008). Why can’t Google go all the way and provide the world with an operating system which can be downloaded without charge. Microsoft does not have a mission statement of “do no evil” You have the expertise, do it! .. Jim K

  69. Comment from Jim K on April 21st, 2008 :

    Re operating system. Google would need to, of course, introduce a customer service department for solving teething problems. Googling “contact Google” gives you 92 million hits. That says something. Jim K

  70. Comment from Big Red on April 22nd, 2008 :

    Great work keep it up love the white paper. Keep the blogs coming

  71. Comment from P on April 23rd, 2008 :

    HAHAHA! You guys are clearly out of your minds or just plain ignorant. The first paragraph of this article clearly states that the number and issue at hand is for Google AdWords Customer Service. I find those complains that actually relate to Google Adwords feasible and extremely revelant.

    On the other hand, you people are extremely out of luck if you’re expecting to receive customer service on other products such as gMail or Internet content removal. HAHA! gMail is FREE and Google does not own the internet. First thing you should all try is to not post your “REAL NAMES” onto this thread….that’s a start.

  72. Comment from TinaBobina SEM Queen on April 23rd, 2008 :

    Hi,

    I need help every time I log into my email it thinks I am someone else and then it tells me to get out of this email and log into another email and after that I log out and sign in again and if i cannot see the other email then I email google but the email gets rejected after I’ve sent it.

    Please help obiwan kenobi. You are my only hope.

  73. Comment from russell a shepard on April 24th, 2008 :

    what do i need to do to get my site to pop up when someone puts my site in your search bar thanks russ shepard….. im paying Vista Print who gave my site to google

  74. Comment from monty kuhstoss on April 29th, 2008 :

    your system is taking over my computor each time i want to go to know web site it routes me to something else and tells me it does not exist.
    i have been going to www.maricopacounty.go/assessor for years and now it googles and says its has no match but if i want to pay to join other sites that would give me the same info as the county. Stop it now I’m a going to file a report with the state of Arizona this will stop

  75. Comment from Wilmont graham on May 1st, 2008 :

    I am trying to reach someone at google to report attempted fraud by someone claiming to represent google.

    I have his name and employee number

  76. Comment from robert malin on May 5th, 2008 :

    this is b.s. im trying to be professional and i cannot even recieve phone support for my adsence issues.
    I have 3 clicks and no income. What gives? Im an honest adsence customer and do not allow fraudulent clicks.
    I use it as extra income not to get rich.
    why am i not getting paid?
    Ive had to go as far as placing a click from another workstation in another state just to see if it would register and no results.
    This tells me that google is not paying for ligit clicks from our sites.
    Though the click from my workstation was intentional for testing purposes which is understandable, i still recieved nothing from the click and it seems to me that google is frauding its good customers by not paying for liguit clicks.

  77. Comment from roger mcdowell on May 7th, 2008 :

    If I type my name in google search, all my emails and just about everything about me comes up . how to I erase all of that. really concerned .Roger mcdowell

  78. Comment from Van D Nguyen on May 8th, 2008 :

    Dear Google.first I want to thank google for the great service you have provided to all of us with better service you are.

    I have feel comment that I want to know how is google maps advertising ? how many time can a business can put up there one add for a busisness ? what happen if I have more than one or three add on google maps for a free add ?

    this company repeately have his add on about 15 time on google maps, here is his site www.rideflex.com there was (3)time under airpor sedan transportation phoenix…(4) time under sedan service phoenix az..(5) time under airport taxi tranportation…(4) time under Taxi service phoenix az…I m sure this business abusive google free search take for himself. if this is ok please disregard this comment if not please looking through as many other do the same.

    thank you

    Van D

  79. Comment from William on May 11th, 2008 :

    Sirs

    I am trying to find out if there is home computer version of Google Apps.

    Alternatively, does Google have a downloadable free word processor and spreadsheet ?

    Finally would the google spreadsheet read something made in microsoft works

  80. Comment from Danielle Chance on May 12th, 2008 :

    I was looking up some information on your website and found that many of the phone numbers were wrong.
    How often do you update your information on these websits?
    Usually I put in business name and I get address & phone#. But when I did it today many of them were wrong.
    Thank You,
    Danielle Chance

  81. Comment from BIAGINA VALLE on May 12th, 2008 :

    Please remove me from ..www.find law.com

    Someone has placed my name and a slanderous story about me and my family.If you type in my name BIAGINA VALLE you will see it. I have spoken to a Doug Lindermann from the Findlaw website. He said that the reason why this article has not been deleted is Google’s fault.

  82. Comment from kenny Buck on May 12th, 2008 :

    This person has lied and written stories about innocent people and posted them on line. How can this be stopped ?

  83. Comment from Wissam Idrissi on May 13th, 2008 :

    Damn I have a bug to report where can I contact Google.

  84. Comment from Sumeet Khare on May 15th, 2008 :

    Hello Everybody,

    Myself Sumeet Khare, from India. On 8th May,2008 I have bought linux dvd from linuxbazar using googleCheckout, they gave a email regarding that I have purchased the same but till today there is no sign of that order not even they are replying my emails.

    Please help me out of this thing.

    Regards,
    Sumeet Khare

  85. Comment from Barbara McMilin on May 19th, 2008 :

    I was really impressed with the past 2 days of interesting information provided by Googel, The “1st Lazer” and the information on Walter Groupis, What a wonderful thing if we were guided to investigate one new topic a day. Keep it up! Barb.

  86. Comment from Larry Medice on May 20th, 2008 :

    I currently just rec’d some information from a co-worker about a local news story on fox in oklahoma
    On how you can find out who has google your name
    Is this possible? If so can you tell me what process you must conduct to review this information

    Thanks

  87. Comment from Stanley Gay on May 24th, 2008 :

    Google published an article provided by the Philadelphia Inquirer that contained incorrect information. I have contacted the Inquirer and they corrected the article. But an incorrect bi-line is still listed on you website. I am requesting that someone from your organization contact ASAp in order that my name can be removed from your website to clean my good name. I can be reached at 484-680-5593.

  88. Comment from alexander Mills on May 26th, 2008 :

    Before I give my personal information I want to know if Googleeasyprofits.com affiliated with Google.

  89. Comment from Yousif on May 26th, 2008 :

    Please help us by removing the warning that you have created on our Website. We have cleaned our website and made sure that there is no more danger or there is no more infected software any more.
    Please contact me and acknowledge that you have removed the warning with many thanks,
    Yousif I. B

  90. Comment from Bob Boone on May 26th, 2008 :

    How can I forward and or reply simpy to e-mails that I receive without have to do the whole POP thing ?
    I have had Roadrunner and Hotmail accounts and it’s really easy there. It shouldn’t be that hard to set it up. I went to the settings tab and I clicked on the button to enable the forwarding, and it stays on, which means that it disables the forwarding of mail. This is nuts. Bob Boone

  91. Comment from Stephanie on May 28th, 2008 :

    I wonder when Google will take the high road like other search engines and remove the website rip-off report which has destroyed thousands of business’s and reputations. Googe and rip off report have caused pain, suffering and lies to come up high in the search engines with no regard to the truth! Today I have shut my ad words down as I have spent 10,000 in the last year and will switch search engines.

    Godbye Google

  92. Comment from Ron Hinton on May 28th, 2008 :

    Google Inc. Santa Monica CA …………………………….. 310 450-6686

    Google Inc 604 Arizona Ave Santa Monica CA 90401……………. 310 460-4000

  93. Comment from Ron Hinton on May 28th, 2008 :

    They staff the phones with ditzy chicks, don’t bother, they’ll block you from geting anywhere.

  94. Comment from victor vaca on May 31st, 2008 :

    unable to use email,when place in compose mail it goes to loading and remains there no responce, please help.

  95. Comment from Terrrie on June 1st, 2008 :

    It’s June 1, 2008. I was searching for the winners of TV’s All Time Funniest fathers mothers neighbors. I recorded it on May 9, but when I watched it today, the tape messed up and I didn’t see who won. I immediately did a Google search because frankly, that’s where I find a whole lot of stuff, but not this time. This time all I got were results telling me that it was going to be aired on May 9, and like I said when I started, this is June 1. It seems they don’t clean up the site very often.

  96. Comment from Catherine Pitfield on June 2nd, 2008 :

    I am sick and tired of not being able to access Canadian contenet on the Web without first being subjected to a deluge of American information when my search terms are very specific. If I type in the search Canada Neurosurgery Jobs - it seems pretty clear that I don’t want any information on Neurosurgery jobs in the United States. I used to be able to get Canadian content on Googel.CA - but notanymore just tons of American crap!

  97. Comment from Bennie on June 5th, 2008 :

    I am interested in Gmail. I would like to know if Gmail has an audio alert for new mail?

    Thanks

  98. Comment from Warren on June 5th, 2008 :

    I would like to shut down two gmail accounts but need to know how to transfer all emails to a new account. Can you help?

  99. Comment from Shyam ramoth on June 8th, 2008 :

    Dear Sir/ Madam

    I am shyam Pramoth, from India C.E.O for the firm frontline 1 Hr Management services. I am running a Hr Consultancy business in India, Chennai. As I have 4 Recruiters under me, I suspect one of the recruiter has changed the password without my knowledge & now i am able to access my account.

    Please try to help me out in this issue and do the needful. Its really utmost urgent. My secondary mail Id is shyampramoth_shyam@yahoo.com.

    Thanks and regards,
    Shyam Pramoth.G
    C.E.O

  100. Comment from doc on June 9th, 2008 :

    I’m trying to get directions from Brownsville TX to Lake Chapala,Mexico.I even downloaded Google Earth and still couldn’t figure it out.Please help-Doc

  101. Comment from Jenny on June 10th, 2008 :

    I have to say that once I got my hands on the AdWords customer service number, Google has been VERY helpful, responsive, and I have not had to spend more than 15 minutes on the phone to do something that would have taken 2 hours with my power company. Perhaps they have improved :)

  102. Comment from Guy M. Hill on June 12th, 2008 :

    It’s sad to see how corporate greed is destroying capitalism. The outrite offensive marketing techniques used by the internet providers have guarenteed my permanate ban of online purchases. Now as for Google, I simply tried to use the “defination” catagory on my toolbar only to be directed to a language translation. Is the software unable to destinguish between defination and translation. Now try to find “Google Complaint Dept.”and get shuffled off to sales. GREED RUN AMUK

  103. Comment from Dr. Brad on June 19th, 2008 :

    You are absolutely correct. Google Adwords has what they term “Customer Service” reps, however, should anything go wrong with your ads and it must go to a “Support Specialist”, forget it! Google Support Specialists do not take phone calls, you cannot get them on the phone to reason with them, they make decisions predicated upon their beliefs…..right or wrong….mostly wrong….and then you have no choice but to “take it and like it”. Google sucks the Willie Wonka Weenie I can assure you. For such a large company to be so non-customer oriented is unbelievable.

  104. Comment from Bennie on June 28th, 2008 :

    Hello

    I have the Gmail Notifier and I would like to know if it can be set to login automatically. If so, how.

    Thanks — Bennie

  105. Comment from Patricia on June 28th, 2008 :

    Hey, Google…you have locked me out of my gmail saying Bad Request 400. I have no idea why you did this because I made no request that I know of.

    I just try to do http://www.gmail.com, and that is what I get.

    Bad request. Can’t get in. Can’t get in through google.com either. Can’t find anyone to talk to to fix this, and this could make trouble for me as my credit card notifications to pay come there.

    Please, please, FIX this.

    Pat

  106. Comment from John Sellers on June 29th, 2008 :

    All I wanted to do is re-activate an old gmail account of mine, but there doesn’t seem to be a simple customerservice@google.com e-ddress anywhere on their site.

    Pat, I just went to gmail.com, it loaded for me. Try again.

  107. Comment from James Smith on July 2nd, 2008 :

    What to get web site I.D though google is it possible

  108. Comment from manar on July 3rd, 2008 :

    How my Gmail open on two computers?means that I opened my Gmail on this computer.Ok? then i go to another computer and it opens the same mail normally.In other mails like Yahoo they told me that you cannot open your mail because its already opened.Is there away to make it stop doing this?
    Thanks

  109. Comment from Joe on July 4th, 2008 :

    I spent over $90K per month on a Google campaign and over $40k per month on an Overture campaign. Both, are the same CRAP.. customer service is to the level of a third world country.. and believe me I live in a “third world country” and get better service. They simply don’t give a S..t, sorry about that, I’m really p…sed.. I recently open an E-gold campaign NOT knowing that it was considered an “illegal” campaign by Google, although I am licensed in the US and was shut down. I call Google .. THANKS TO YOU BUD, THE ONLY PHONE IN THE NET - LOVE YOU DUDE !.. and was not given an answer, they felt, and still feel they don’t owe you an answer. Later I found out about a GREAT GOOGLE SCAM, if you spend lots of $0000000 on an EGOLD campaign they look to the other side.. right now you can find day in and day out a paid Google campaign for Egold and you guested it… they are not shut down!.. Google, soon or later your days of reign will come to an end.. Nothing last forever, my dollar is waiting for the new kid on the block..
    So, Google… UP YOURS !! opps can I say that on this webpage.

    Your friend

    Joe

  110. Comment from sudhir on July 6th, 2008 :

    My Google AdWord account has stopped running from 00 Hrs India Standard time on 05.07.2008.its showing impression ,clicks all zero for last two days i have already mailed to customer care thrice but have not recieved any reply for last two days.Any bodyelse facing same problem?

    Can any body help me out.I am new comer running ads in google with out any scucess so far.

    sudhir

  111. Comment from Giles Davies on July 9th, 2008 :

    Hello!

    Hope you can help. The following music blog site has been fast tracked to Google and the review for my new CD may have been added maliciously by a rival or someone within the music industry on Facebook. If unable to remove this completely, I´d be greatful if it could PLEASE be pushed back in the search engine for the following search terms:

    Giles Davies Baritone - gilesdavies.moonfruit.com
    Gossiana (CD Site) - gossiana.moonfruit.com

    Blog address: http://www.musicweb-international.com/classrev/2008/July08/Gossiana_dda25048.htm

    Our other reviews have been most favourable, and my solicitors are suspicious re this link.

    Really hope you can help,

    Yours Sincerely,

    GD

  112. Comment from zack on July 9th, 2008 :

    http://pitchpull.blogspot.com/2008/02/clarification.html
    The pasted website should not be the part of google or it should be suspended because it dicriminates against islam. I’d be most thankful if you’ll do so.

  113. Comment from Rich on July 11th, 2008 :

    How do I change my password?

  114. Comment from aadan on July 12th, 2008 :

    Searchinka google waxa uu yahay webka iga caawiyey

    Macluumaad badan oo aan aad ugu baahnaa

  115. Comment from Billie on July 12th, 2008 :

    Google: I just tried to reach you at the number you submitted to me. This and the other number provided, were incorrect. It is vital I speak with a represenative, as I am experiencing computer problems that must be dealt with immediatley: Sincerley: B.L.McGrann. P.S You may also reah me, after,7:00,p.m Or you may leave a voice mail message, before. It is diffuclt during the day.

  116. Comment from Aden on July 13th, 2008 :

    google search

  117. Comment from james cowley on July 13th, 2008 :

    Help me with instructions on installing Picasa on my MAC OSX 10.4

    I cannot do it from the Picasa site by following the instructions there. Seems to me to be designed for a PC—and not for a MAC.

  118. Comment from Billie on July 13th, 2008 :

    I do not understand why you are not responding. It is vital I recieve the help for my computer problems! What seems to be the delay? B.L.McGrann

  119. Comment from Billie on July 14th, 2008 :

    I have sent this message several times1 I have no way of,e-mailing, you, as my contact information no longer works! I have said you may reach me at,281-990-9166. I will continue to send this message until you respond, as I have no other way to deal with these computer problems! B.L.McGrann

  120. Comment from Ed on July 14th, 2008 :

    I have a simple reqquest for gmail.
    Could you please add font capability to gmail signatures.
    We have landed a man on the moon and this is a small item which afffects many of us google users.
    I would like to be able to change the font and/or add photo and/or company logo to my signature.
    Simple request no??
    Why is it so difficult to contact google by email?
    Can only think you might be overwhelmed by all the good ideas floating around out there.
    This signature thing is a no-brainer so I hope someone from Google reads this and addresses this little glitch.
    With all the functionality google offers I can’t imagine why they have overlooked something as necessary as this.

  121. Comment from Billie on July 16th, 2008 :

    For quite some time I have tried to get a hol of you tour phone#’s are incorrect! I am unable to e-mail you as you don’t have a proper, e-mail,listed or contacted information! I have computer problems through your company that need to be resolved! Or I will not be able to conduct my buissnes, as I am already haveing trouble with that now and have ben because of the computer problems! For th last time, please have someone get in touch with me, at ” 281-990-9166,” immediatley, or they can e-mail, me at” bgrann@gmail.com! This is an urgent matter and you have ignored me since this past ,” Saturday,” whenI first got in touch with you and have had ample time to deal with the problem! If I have to I will contact the better buissness bureau! Sincerley : B.L.McGrann

  122. Comment from Lilian Riva on July 18th, 2008 :

    i want to cancel my website optimizer, how i do that?

  123. Trackback from casino euro bonus code on July 18th, 2008 :

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  124. Comment from David Keck on July 19th, 2008 :

    Hi. You folks are terrific.

    My computer friend established a domain name for our Hard of Hearing Social group, but I can not connect to my web site on my Mac?

    My friend, who has a degree in computer science, has a PC and he can connect all the time…

    Please advise.

  125. Comment from Ved Agrwal on July 20th, 2008 :

    I cannot export my G-mail Contact list to other provides. The instructions in the Help sections do not work. There is no Export button in the area indicated in the Help portion.
    What can I do ?

    Thanks

  126. Comment from Billie on July 20th, 2008 :

    Google: I don’t appreciate not being able to speak to a live person! I have given my,e-mail as well as phone #,( again,) which is: 281-990-9166 and bgrann@gmail.com! I have told you I am experienceing serious, computer issues, ( involving your company,)Particuaraily, in my, gmail! I need to get this problem fixed or I cannott conduct business! Please stop your refusal to respond or I will be forced to contact the,”Better-business-Bureau! Sincerley: B.L.McGrann

  127. Comment from Floy Work on July 21st, 2008 :

    We WERE Google Adwords customers. Our company is small and we usually pay Google about $54/month. You can imagine how startled we were to find a charge on our credit card for over $5,400!
    We have been striving FOR WEEKS to have the erroneous, spontaneous charge removed.
    Google’s approach is to 1) assume the customer is always WRONG (what did we do to make the charge?) 2) take literally WEEKS to receive permission to resolve the issue, 3) offer us a credit first–yeah, like that’s acceptable, and 4) take a week, after receiving permission to act, to credit the amount to our credit card. We are still waiting!
    We are a consulting firm that teaches customer excellence and it will bring us untold joy to begin using Google as a worst case scenario as we define remarkable service.
    I cannot describe how disappointed we are in Google’s non-existent customer service.

  128. Comment from vivek chouhan on July 23rd, 2008 :

    kindly send me your web address about online works at home

  129. Comment from Billie on July 23rd, 2008 :

    Since you don’t like responding to people I have changed, e-mail, provides! I need to know how to disconnect my,” Google,” account? B.L.McGrann

  130. Comment from tj on July 23rd, 2008 :

    hi i wrote a message on the discussion bord . now i want to erase it. however i tried to do that but i couldn . could anybody describe me how can i erase my message from discussion bord.

  131. Comment from K Fitch on July 24th, 2008 :

    Google,
    I received a message supposedly from Google in ref to earning up to 5K a month by working on line for Google.
    Is this really Google? I hesitate to open as it may be spam.
    Pls advise as I would be interested in checking further if legitimate.
    Thank You,
    K Fitch at address above.

  132. Comment from France Griffin on July 24th, 2008 :

    You have our road in the wrong place. Some businesses use your google maps to reach us. On your map you have our road 6 miles south of where it should be. The road name is LATEAKMI Road. Please let me know how we can change that on your maps.

  133. Comment from Ed Christie on July 25th, 2008 :

    when i try to type my address(hometown),it says my home is in New Jersey.the place is Englishtown.
    My hometown is in Nova Scotia Canada.To be more precise,Englishtown,Victoria County,Cape Breton,Nova Scotia.It is where “Giant”Angus MacAskill lived and was buried.
    So when you do a google search on the area all you get is Englishtown N.J. and won’t recognize the location in Cape Breton.
    Can you make the required change.The location has lots of historical places and events.Your help is needed.If someone wanted to go to the annual Lobster Bash they would be able to get driving directions.
    Check it out.You’ll end up in New Jersey not Cape Breton Nova Scotia. Thanx Ed C
    P.S. contact me @ above adress

  134. Comment from Ben on July 30th, 2008 :

    I’m not sure it’s Google’s fault you can’t figure out how to use the support pages in the first place…

  135. Comment from Ben on July 30th, 2008 :

    I can’t help but to laugh at the comments above. Are you people aware that this isn’t a Google website? Sending your complaints as comments on this webpage is not going to help you. You need to actually go to a *Google* site and send your problems to *Google,* not Sem Report Card.

  136. Comment from miguel on August 3rd, 2008 :

    Hi, i just bought a new pair of speakers but they don’t work. I’ve been looking, for a while, for a software so they work, but i don’t find anything… This is the kind of speakers i have: LABTEC LSC-1060. and i use windows XP, Can you give me a hand with that???

    i just need the right software… thanks

  137. Comment from MANI JACK on August 5th, 2008 :

    i have been joining google adsense since last year. Sadly, despite the success stories, i have not been able to generate any income. my dreams shatter. i can feel that somebody from google is laughing out there because he manages to fool everybody in the world. can somebody out there who is sincere enough to help people like succeed through google adsense? somebody please? don’t abuse your expertise. please help me out of this confusion.

  138. Comment from cathy McCarrol on August 6th, 2008 :

    i need to change my id name , i just got married , and i changed my user id .
    it was : cwilliams0020@charter.net
    now i use : cathymccarrol0020@charter.net

    i need to know how to change it on my autofill . and my google information page .. can you help ??

  139. Comment from Rusty on August 9th, 2008 :

    I have read the same stuff on Ad Sense. The main factor that decides your ad-sense performance is how well your site is designed, what kind of traffic it generates and how your ad units are placed.

    This might help:
    http://mostwanted-downloads.blogspot.com/2008/07/google-adsense-secrets.html

  140. Comment from achmad syauqi on August 10th, 2008 :

    thank you for trial google earth.

    but in google earth now, i’m not from looking addresses in my country. why ??

    best regard,
    achmad syauqi

  141. Comment from Olive McGee on August 13th, 2008 :

    The past three days i have not been able to sign in to my gmail account. What is the problem? How long is going to last? I am satisfied until this situation.
    Awaiting you reply
    Thanks

    Olive

  142. Comment from Frank on August 14th, 2008 :

    I’m fed up with all the google toolbars that keep pyramiding down my screen. I don’t need 6 google search windows! (Just TRY to google ‘remove google tool bar’) I’d gladly remove google from my pc and block all sites that have google on them, but that would block out the entire web.

  143. Comment from Web Marketing Network on August 14th, 2008 :

    Hi there! Good Post.
    Same old story, people do not read the article! they think you are Mr. Google.com
    Google should have improved customer service since a long time ago.

  144. Comment from james schwannecke on August 16th, 2008 :

    Tried to set up adsense using my existing login but can’t.
    Has box to check for using existing account but then says someone else is using this account to pick another email account.
    Yes I am the someone. I have an adword account with Google. Login is jps2020@aol.com.
    What do I do now? I would like to add adsense for adds to my web site.
    Regards, Jim jps2020@aol.com

  145. Comment from Billie on August 19th, 2008 :

    How can I delete my gooogle account?

  146. Comment from tina on August 20th, 2008 :

    i need to know how to get pop3 to email my resume

  147. Comment from Allen on August 20th, 2008 :

    where can I find an all time archive of google logos since day one.

    Thank you for your kind response.

    Allen

  148. Comment from Jamie Bell on August 21st, 2008 :

    As you probably know the wake that SOS Master Ticket has made withe there fake website and ticket sale to V-Festival, Madonna etc i just wanted to know what is it you do in regards to vetting/filltering system to help people like myself getting stung by these people that show up on your web page that you run. I have lost nearly £1000 on tickets that i will never see all because i trusted Google to provide me with real trust worthy companys to sell me Madonna tickets.
    I Would love for someone at Google to contact me and explane what it is you do to try and avoid these sort of people or is it you get a cut of the takings that acordding to news has added up to nearly £1m pounds.

    Regards
    Jamie Bell
    Essex
    UK

  149. Comment from pat barrow on August 22nd, 2008 :

    I am in need of help. I posted this infoamtion in this group INTERNATIONAL WORK AT HOME. I bellieve that some one attached porn to my links. I need your help in erasing all my site links to this group. a.s.a.p.. I network with christians and other people of faith, people who love God and this filth attached to my website link is horrible and disgusting. Please remove my links in full.

    ((((THINK OUTSIDE YOUR LITTLE BOX ))) - International Work at Home …It’s the good life to be free and explore your life, liberty and. pursuit of happiness at. http://godsdiamond.eliteresurrected.org. Point! Click! Surf! …
    groups.google.com/group/InternationalWork-at-Home/web/think-outside-your-little-box - Similar pages

  150. Comment from sumon on August 26th, 2008 :

    I need to re-activate my mailing list/addresses as hurry as possible

    Customer PIN: STD165002
    sumon@smknitwear.com
    www.smknitwear.com

  151. Comment from James on August 31st, 2008 :

    Google is now in the process of blocking any internet site that allows people to freely express their opinions unless it goes along with their plan of censorship. If you do not believe it check out this video below. The internet is suppose to be freedom of speech, but not with these jerks who are daily blocking more and more sites. There will come a day when the only thing left will be what they want you to see.

    http://video.google.com:80/videoplay?docid=-6027967725546350339&ei=bha2SMziBZq2_AHat5GDDQ&q=sensoring+the+internet&vt=lf

  152. Comment from don wald on September 2nd, 2008 :

    i saw the ceo of google today on fox, and found out he is a left wing obama supporter. i only wish i could rid my computer of all google material. when he takes america to a third world country, i hope google goes along!

  153. Comment from Donna B. on September 3rd, 2008 :

    I hate Google so much, so am happy to have this to link to! I hate the way they PUBLISH any book they want to, as if they own it! If it’s out of copyright, they just copy the whole damn thing.

    And I hate that it’s been over a year that they have held on to the pittance I get from them for hosting their ads for a year, because they ask for my ss# in an email. I called twice, emailed them, and the girl on the phone said, “Oh, I give my ss# out to buy things all the time, it’s perfectly safe.”

    That is your CREDIT CARD #, dimwit.

  154. Comment from thecocktailcafe on September 4th, 2008 :

    I too HATE the fact that Google does not have a customer service line and am very frustrated with the fact that I can’t access my primary email account b/c it gives me the wrong security question. I seriously want to cry and thought that adding my 2 cents would help this fight for quality CS.

    Why am I supporting a company that doesn’t provide a human experience and charges an arm and a leg for its services with the most speedy auto-responses you’ve ever heard of. They are constantly hiring new blood but where are they holding them hostage????

  155. Comment from thecocktailcafe on September 4th, 2008 :

    I too HATE the fact that Google does not have a customer service line and am very frustrated with the fact that I can’t access my primary email account b/c it gives me the wrong security question. I seriously want to cry and thought that adding my 2 cents would help this fight for quality CS.

    Why am I supporting a company that doesn’t provide a human experience and charges an arm and a leg for its services with the most speedy auto-responses you’ve ever heard of. They are constantly hiring new blood but where are they holding them hostage????

    http://www.thecocktailcafe.com

  156. Comment from Richard Braun on September 6th, 2008 :

    When I go to my gmail the background screen is black.
    It used to be white just like Yahoo mail still is.
    If I use Safari instead of Firefox for my browser,
    I can still get Gmail in usual colors. Please advise
    how to fix this problem.

    Regards,

    Richard

  157. Comment from dave on September 7th, 2008 :

    Well, I thought Google was ahead of the curve. I’ve decided that MyWay (which updates news, etc., every two or three days now) is insufficient, so I tried making GOOG my home page. WHAT A MISTAKE! No content editor. No save capabilities. No nothing. WOW. Back to MyWay.

  158. Comment from Adrian richardson on September 7th, 2008 :

    happy birthday google from Australia downunder

  159. Comment from simon on September 10th, 2008 :

    I SEARCHED THE COMPANY NAME OF GLOBAL RECYCLE NET FROM GOOGLE. I JUST DUALED WITH WWW.GLOBALRECYCLE.NET LAST MONTH. I FOUND OUT THAT GLOBAL RECYCLE IS NOT A RELIABLE COMPANY. THEY CHARGED MY CREDIT CARD TWICE ALTHOUGH I CANCELLED THEIR SERVICE ON TIME. THEY TRIED TO IGNORED MY COMPLAIN. I THINK PEOPLE SHOULD AWARE OF GLOBAL RECYCLE NET. THANKS

    B RGDS,

    SIMON
    schung1688@sinamail.com
    Mob: 852 9655 2298

  160. Comment from cheryl on September 12th, 2008 :

    this new google program is killing my apple com.It slowed it down ,keeps buffing ,losing connection,can’t find files. How can i get the other one back.

  161. Comment from Jerry Hess on September 13th, 2008 :

    I had A site I senty personal pepole to for information. That was not to be published. google picked it up and I can not get them to delat it. It got me in a lot of truble because they still keep it even whem it has been changed and rederected they steel keep the cached How do I get them to drop it.

  162. Comment from anuchandran40 on September 15th, 2008 :

    sir, YOUR GOOGLE TIPS–ANTIVIRUS2009 AD. U PLEASE REMOVE THIS AD FROM MY COMPUTER. IT IS AFFECTING ALL MY G-MAIL ACCOUNTS. ALL MY SEARCH WEBS. SO PLEASE CONTACT THE ADVERTISER AND REMOVE IT FROM MY COMPUTER.PLEASE MAIL ME ABOUT THIS.
    T/U.
    ANUCHANDRAN40

  163. Comment from Herbert Reschke on September 17th, 2008 :

    I want to pay for google plus. I have plus but the screen says that my subscription has expired. My Lic. is JCPMZ7SUVXLA3X6. Call at 1-773-773-600-7567.
    I would like to speak with a human being.

  164. Comment from Herbert Reschke on September 17th, 2008 :

    I want to pay. how do i do this?

  165. Comment from Tracy L on September 23rd, 2008 :

    I would like to lodge a formal complaint.

    I am from New Zealand and would like a contact number to call Google to resolve an issue we have spent far to long trying to sort out.

    I am sick and tired of constantly being redirected from link to link. I just want to speak to an acutal person.

    If we treated our customers the same way that you yours, Ill have you know, we would certainly be out of business.

    You are no friend to me now google, no friend at all!

  166. Comment from S. Michelsen on September 27th, 2008 :

    You are allowing the search of a malicious pornographic website that pegs innocent people and instigates sexual harassment and misogyny. This is the most offensive experience I have encountered.

    http://ukij2.net/

    We just discovered this today and feel that you would want to know.

    We put in a name for a criminal record search and found horrid pornography.

    Please let us know what actions you have taken against this web address.

    S. Michelsen

  167. Comment from Ashok Dash on September 28th, 2008 :

    Happy Birth Day,

    I can’t use my Gmail for last 5 days. Its very very important for me as I only Use Gmail for my personal as well as professional purposes.

    Is the Mail server too busy in Birthday Bash??????

  168. Comment from mark on September 28th, 2008 :

    I have to say I contacted Adwords for a cheque that they sent me which I sent to my bank and the italian posts managed to lose, they reissued the cheque, stopped the lost one, all very professional and quick.
    I’d give them a 10 out of 10 on that one and I am not an easily pleased person.
    Btw, did I say the italian postal service sucks? Don’t trust their “signed for” service, they’ll charge you for it but when you dig a bit they don’t even know how a sinple “signed for” service works!!!!

  169. Comment from Joanne Arena on October 1st, 2008 :

    When I would go on to the internet explore I always came up to the google page. I am not sure why but the page has gone away. It now is a blank page when I go on the internet Can you help me please to get back the google page.
    Thanks Joanne

  170. Comment from Karla Adams on October 3rd, 2008 :

    I was wondering how do I get rid of the TAGGED that I went into a few months ago. I would like it to go away.

  171. Comment from Hadi Coskun Gueder on October 4th, 2008 :

    why cant you show this poor old man(70)his birthplace

    38 56 16.2N 38 42 35 E

    Let me see my birthplace from the space before I die

  172. Comment from John Corner on October 6th, 2008 :

    Sir, please check out the website www.vfirst.com
    I think that the web-site is dangerous coz there are lots of viruses in the web site.

  173. Comment from Richard Eisner on October 14th, 2008 :

    10/14/08

    WRONG HEADLINE - ESPN

    Rays bash Lester. BoSox to take 2-1 series lead?

  174. Comment from Talin Agon on October 15th, 2008 :

    hi, this is very urgent because i am in a lot of trouble for something i wrote on talin’s live journal. i have now deleted this account but how do i remove cached so no one can read it.

    when you type into google nirvana beach liquor the movie, talin’s live journal comes up and i dont want it to have cache access.

    please help

  175. Comment from JOHN KIPPLE on October 15th, 2008 :

    I WAS USEING GOOGLE SEARCH AN I GOT A VIRUS WELL YAHOO WAS MY INTERNET EXPLORER HOME PAGE IT SHUT DOWN MY COMP NOW EVERY TIME I RESTART IT MAKES GOOGLE MY HOME PAGE EVEN AFTER I GO BACK AN MAKE YAHOO MY HOME PAGE I NEED SOME HELP IVE RAN ANTI SPY AN ANTI VIRUS BUT IT WONT GET RID OF IT IT KEEPS TELLING ME I NEED SOME SPECIAL PROGRAM CALLED PC ANTI VIRUS I NEED SOME HELP GETTING RID OF THIS PROBLEM THANX

  176. Comment from Emilie LaFave on October 16th, 2008 :

    Well, today I see you’ve changed my e mail look. OK, of that makes you happy. But PLEASE put the REPLY
    button BACK UP at the TOP !!!! Now I have to scroll down to find the reply button. WHY in the devil would you do this? WHY? Please FIX IT !!!!
    And why, all of a sudden, am I having to press
    SEND 5 or 6 times to make my e mail GO ? FIX that too. Somebody just didn’t have enough to do, so you go messing around and mess things up. Also, when I hit the green BACK BUTTON, I have to NOW hit it over and over before it will work. WHAT exactly is your problem? Do NOT give this guy a raise; and don’t let HIM fix it. Let some smart guy
    get these things BACK like they were !!! I’ve always bragged on Google mail, that I don’t have any problem with it. NOW I DO !!!!!!!!!!!!!!
    Great Day !!!!!

  177. Comment from anuchandran40 on October 16th, 2008 :

    sir, IAM NOT ABLE TO LOGIN MY GMAIL ACCOUNT.MY LOGIN AND PASSWORD IS CORRECT. INSTEAD OF THIS I CANNOT ACCESS MY ACCOUNT OF GMAIL.
    PLEASE CLEAR THE COOKINGS OF IT AND SEND REPLY TO THIS E-MAIL . r.anuradha1@yahoo.co.in
    T/U
    ANUCHANDRAN40

  178. Comment from Mr Mahmoud HAMDAN on October 17th, 2008 :

    Sir,
    On 21/09/08, I reported to you Google Sky software mistakes, as it shows wrongly the current & instant Pictures of the Moon, Venus & mercury.
    * I received your reply, which was sent by one of Google modorators & it is “From: philverney
    Hi Mo,

    I was contacted by one of the moderators, Tek about your Sky/Moon complaint .

    Although I do not work on the Sky team, I do work for Google and I passed your error report onto someone who is involved with it. He confirmed that you are indeed correct. There is an error in Sky.

    Thank you very much for bring it to our attention. One of the Sky software engineers is going to fix it asap. At this stage I do not know when I’m afraid, but it is known about and naturally we do not want these kinds of mistakes in our databases.

    Thank you,
    Phil Verney”
    * Today I checked Google sky to find that it still doing the same errors & mistakes!
    ** IT IS PART OF YOUR RESPONSIBILITY TOWARDS YOUR CUSTOMERS TO TRY TO GIVE THE MOST ACCURATE INFO & DATA BY AMENDING YOUR ERRORS & TAKE THE MATTER MORE SEIOUSLY!

  179. Comment from harry brandimore on October 17th, 2008 :

    how do i communicate with you? i think i signed up for a manisholy.com web sight but wont recognize me. yahoo has locked me out of my web sight zumschee@yahoo.com and you gave me brandimore.live.com but i can’t get anywhare. will you alloqw me to have a e mail sight? PLEASE

  180. Comment from Frederick D. Hoff on October 17th, 2008 :

    Dear Sr. I have received a CD. disk from your company in order to do business with your company for profit, However I did not order this CD and your company has been committing fraud via interstate mail and some how has gotten my account, your company and timewarrner are connected and this is the only way my information could have been given out I do not do any buying or ordering over the inter net of any kind, I well be going to the Justice Department and filling a complant agaimst your company and timewarrner for fraud and violating my privacy and the privacy act just like this web sight there was not, a customer number to call. I do not like anyone stealing money from me and the coast is gone up just like all the other who have scam by your company.

    Sincerly Judge Advocate US Department Veterans of Foreign Wars District 8th Commander

    Frederick D. Hoff

  181. Comment from P. Travers on October 17th, 2008 :

    I would like someone to explain to me what is happening on Google Earth. Why are there rectangular shapes cut in the clouds and sky? Has the south pole always looked like a blurred out area with a big spikey crystal in the center?
    Would appreciate a response, thank you.

  182. Comment from Nancy P. Grant on October 18th, 2008 :

    I am very frustrated!!! When I try to enter my sight to edit I get that my email and password don’t match. When I enter the correct email it shows up as bonancy60@aol.com.
    When I go to correct it they say that email already exists, but it still won’t recognize my password. I am completely stymied and need help.

    Thanks.

  183. Comment from Cherry Wang on October 19th, 2008 :

    Do you have any chinese office? Our company is in Hubei China, and we want to know the price if you can manage to list our WEBsite in the front of some certain pages. Would you offer me your price list or the contact No. of your Chinese branch company.
    thanks very much.

  184. Pingback from Google: When 1 Is Followed by 100 Zeros « Arresting Development on October 21st, 2008 :

    […] Along the same lines, Google’s rather lax customer service may end up hurting its own bottom line. In an age of personalized Web tools and services, it’s just plain common sense that consumers want and expect high levels of customer service communication. Ignoring customers is a serious problem that Google needs to fix sooner than later if it expects to continue receiving the type of support that it has received up until now. And that also applies to its beta-testing efforts. Google’s Orkut, for instance, is a product that has been largely ignored for years by its developers. Even though it has a huge number of users worldwide (a great majority of them from Brazil, for some strange reason), Orkut has several problems and technical support for it is lacking at best. […]

  185. Comment from Pat on October 25th, 2008 :

    hi, I recently came across an ad from google called, “Google Pro Kit”. I was wondering if this is a legitimate business or if this is a scam?

    thanks,
    Pat

  186. Comment from Shane on October 27th, 2008 :

    “Take the promptness of a doctor’s office, the incompetence of a
    DMV, and the worst customer service experience you have ever
    had with a phone company and multiply it by 500 = Google
    Customer Service”

    Thats funny, considering I called the Google Adwords Advertising number and was talking with a representative within 3 minutes of me calling…That wasn’t from India, he was extremely helpful with my questions!

  187. Comment from Norman on October 28th, 2008 :

    Google has no understanding of the term ‘customer service’.
    Perhaps it is just that they have made their money and now see no reason to bother with their customers.
    But all companies who walk this path (Xerox for example) do so at their peril.
    It is impossible to explain a problem using their automated online submission. But having ’submitted’ as you have to .. a reply is received stating (in my case) that the ‘investigation’ was ‘inconclusive’ = bad luck/ tough sh** etc .. and any further submissions get you the same (almost instant) identical email. Oh yes, they say that if you have any ‘additional info’ then go to the website (where of course you CANNOT submit it .
    Several streets beyond pathetic!
    And this a major world/american company, with ‘top’ american management.
    No wonder we are all in the mess we are!

  188. Comment from Will Hefler on October 29th, 2008 :

    WHY does your site hijack my computer EVERY time I type “www.myspace.com” in my address bar and click the go arrow?
    I am sick of this intrusion and will seek means of satisfaction in the event you do not fix this immediately.

  189. Comment from April Ambrose on November 2nd, 2008 :

    My earthapril account has been hijacked!

    I can’t even fill out the “contact” or “restore account” forms because they have changed the login name and password such that these forms tell me my username is not correct. I am trying to give you the account recovery details you may need to prove my identity and restore my account.

    The last date I effectively accessed the account is October 31, 2008.

    This is very important as I use this account for work and it has emailed spam to every one of my contacts and clients!!!!

    Please help me!

  190. Comment from JUNIOR AURICCHIO on November 3rd, 2008 :

    My business has 7 listing on google and only one is correct. I cant figure out which one to delete because when I mess with one the other dissapears and I dont want to loose the one that my customers have put really great reviews on. I tried making one of them inactive and unfortunatly I took the one with reviews off and now I cant get it back for some reason. Please someone help me 301-604-9077 thanks

  191. Comment from Daryl Brooks on November 3rd, 2008 :

    Not very happy about Google ads supporting “Yes” on California’s Proposition 8. Google is not the company I thought it was - advocating discrimiation. You should be ashamed of yourselves!

  192. Comment from Michael R. Wilson on November 3rd, 2008 :

    Can you say ESP? Can you talk about the brainwashing that’s going on in America, where the only people who benefit are law enforcement? Can you give names and faces of people involved with the brainwashing technology? Can you give us statistics on how many Americans are brain dead from this brainwashing? Why is Sheryl Angelo, Michael Carter, and Jimmy Duane Wilson, all of California, brain dead from the brainwashing technology, while you and Obama take up all the air time talking about bullshit? Can you give me an answer? Can you at least acknowledge there are brain dead Americans controlled remotely by this technology? Can you explain your fear? And, If you lose, will you join the brain dead?

  193. Comment from Mary on November 4th, 2008 :

    Hi Google - I prefer a plain google home page, but as of this afternoon there are all these links. I cannot find a way to delete them all, and have only found a note that I could drop them into the bottom tray.
    Please give me direstions (if there are any) to delete all the popups and links that appear wiht the google search engine.
    Thanks, Mary

  194. Comment from mark miller on November 8th, 2008 :

    I sent several emails to cancel my supscription and NEVER get response my bank have copies of these emails and yet you still take money out of my account now I am getting a lawyer and letting them handle it because it states that you will send me forms that I would have to fill out and send back to you and after several emails no response now we will let the lawyer handle it so take google and stick it where the sun don’t shine.

  195. Comment from David Saxon on November 9th, 2008 :

    Someone has set up Campaign #2 on my account which has 129 keywords and a £400/day limit. This campaign does not belong to this account. Google have taken £135.99 out of my account for the few days it was running. This is not my campaign and I consider this to be fraudulent.

    I have tried to get someone or even a computer to get back to me, no joy after 10 or more emails/forms filled in.

    Regards
    David Saxon

  196. Comment from Marion Monica on November 10th, 2008 :

    Please be advised that there is a new scam being delivered by e-mail using Google as a hook. It is called Earn Google Cash System. In the disclaimer section its website is Online Business Systems, LLC, Scottsdale, AZ. It also has something to do with E-Sales Marketing of Cheyenne, WY. If Google wants me to type for them at outlandishly prices, please let me know. I really am a good typist and probably I wouldn’t have to pay for the privilege. If I were you, I would clip this scam in the bud.

  197. Comment from richard thomas on November 11th, 2008 :

    Nice you have the military hats above the word google for veterans day….

    just wondering why you dont have a Coast Guard hat ?…

    errrrrrrrr :)
    Rich Thomas
    Division Commander- US Coast Guard Aux.

  198. Comment from tony muscaqt on November 11th, 2008 :

    Dear ……:
    I created a google portfolio and everytime I try to sign in it won’t let me and I have to go through signing and reading those useless scrawny words. Extremely annoying. Make it simple s@yp^d.
    tx t muscat
    my password is antoinette, now is that so hard?

  199. Comment from tony muscaqt on November 11th, 2008 :

    I did type a comment. what kind of momkey business is this?

  200. Comment from Victor Billeci on November 13th, 2008 :

    I heard on a radio program (Coast to Coast with George Noory) a female guest interviewed by George Noory that Google forwards to a federal agency all information searched by a customer. Is this true that my searching is not private?

  201. Comment from Thomas on November 13th, 2008 :

    Dear Sir,

    I got the new Microsoft Browser 8.0. Maybe from that it comes that my own personal google mainpage has now on the left side an additional table of content, explaining what you anyway see right there infront of you.

    I want to get rid of that, it messes up my good look of it.

    If this new “feature” does not disappear, I will change my nice looking google main page.

    With finest Regards,
    Thomas Lechner

  202. Comment from Edwin S on November 15th, 2008 :

    I have a G-1 And My friend tried to make a call but i forgot that my phone was with the pattern block thin,and he tried to unlocked the phone he tried 5 times and when he bring the phone to me the phone was blocked ((( and I forgot may (G mail) Username and password)))) I tried creating a new account but it doesn’t work… Please can any one HELP ME???????

  203. Comment from Innkeeper on November 16th, 2008 :

    In a google search for B&Bs in Louisville KY, my bed and breakfast, comes up. It appears that the information is from Trip Advisor. The WRONG PHONE NUMBER is listed, as are two very unfavorable reviews, which have no validity. (Some people just like to criticise!! I’ve been in business almost 15 years, with a spotless reputation.) There are 19 5-star glowing reviews on TripAdvisor to offset these negative ones. However, Google’s crawler has picked up the bad ones and the wrong phone number! I have 23 reviews on Trip Advisor and Google or their crawler has picked up the worse ones to display, when there are 19 “Glowing” ones!! I don’t get it! I went to their site, followed instructions and did everything they suggested; but, to NO AVAIL……….They are impossible to reach. When I tried their phone number, the final remark was “Google does not provide customer support by phone.” I NEVER got a person, only prompts with numbers and star-signs and pound-signs to press!! They are infuriating and this is extremely unfair. Something should be done legally about this kind of thing.They really need to replace those OLD negative reviews with a couple of the more recent good ones! Also, the phone number should begin with (502) like everybody else’s in Louisville. In addition to the bad review, no one, who goes to this site can call me; that is, if they still want to after reading those reviews! Google is really hurting my business!!

  204. Comment from gil on November 17th, 2008 :

    I was looking for a way to contact someone with a popup (Google)problem I’m having, but after reading all of these comments….why bother??

  205. Comment from GL on November 19th, 2008 :

    Google employees and managers vote 90% liberal. Liberals are all about ‘listening’ and ‘free speech’ yet you can’t contact google or complain about their crap at all. Google image search, after 10+ years is still just 20 results per page max. They really care about the ‘minority’ user out there.

  206. Comment from Dottie Smith on November 22nd, 2008 :

    For the past week I have had to fill in letters and spaces on all my outgoing emails. In a five word sentence, there are at least (4) mistakes…..
    I took the laptop to FIREDOG and it is fine EXCEPT when using gmail

    How can I recommend that friends switch to gmail?

    I also have a Verizon address. I will switch to that until I hear what I need to do (or what you can do) to make gmail work for me.

  207. Comment from Hasitha on November 23rd, 2008 :

    dear sir,

    one of my customers is having a problem with the google search result for his name.when his name is search in google the result comes as his ex wife-bankruptcy account.he wants to remove this error and will you please kindly me and advice how to remove this error.

    regards,
    on behalf of my client hasitha

  208. Comment from Walter Berg on November 27th, 2008 :

    I do believe that Google is thee biggest RIPOFF of the century.I talked to five reps who called me and talked to me i requested to cancel my account and each said OK
    after a long stall.WELL i am still getting billed.How about that
    Walt

  209. Comment from Mr.Outdom on November 28th, 2008 :

    Please provide me information to how i can register my hotel online with internationally known hotel booking & reservation websites. Thank you!

  210. Comment from Zahid M khan on December 6th, 2008 :

    Hello.google.

    I own business in va,dc,md areas.Please change remove my old number out which is 703-981-1314.And new number is 202-787-9974.You Will find it when you go in your search engine and enter.
    Diamond Entertainment Services,va.

    Thanks

  211. Comment from bud on December 7th, 2008 :

    I have been using google mail for a while and thought i would drop yahoo…but i am highly frustrated at the fact that since my computer always remembered my password i can no longer remember exactly and… the issue is that i can get ZERO help from google…ZERO HELP…no live person or any NON styrelized computer answers that will actually solve the issue…i have contacts and messages i need and you could care less

  212. Comment from Jacqui Sweeney on December 8th, 2008 :

    I Cannot access my Gmail
    I can’t remember password
    Please ring me on 08 8387 5770 as I’m feeling very frustrated

  213. Comment from t muscat on December 11th, 2008 :

    to whom it may concern;
    I have created a google portfolio however I have never been able ti sign in because it rejects my password. I have the same pass word as yahoo which I have been with them since they started ad never had any problems. Annoying.
    tx t muscat

  214. Comment from Lena Hollinger on December 12th, 2008 :

    i ordered something thru google checkout and never received my package i paid $26.00 for my Dvd’s and never received them…

  215. Comment from Judy Cole on December 13th, 2008 :

    I accidentally hit a Google pay field today as I was checking out an order with Drugstore.com and Received a msg that I was not a google member which I don’t want to be. I finished my order through another credit card. I don’t know why, but Google sent a $1.00 charge to my Visa acct without any explanation on it. I would appreciate your clearing this charge - also let me know how you had access to my credit card #. My bank will not pay this charge.
    I’d appreciate it if you would make correction before Monday’s opening of business. Judy Cole

  216. Comment from tony muscat on December 16th, 2008 :

    I signed for google portfolio and I will be dammed if I can acces this site. I put in my usual password etc but does not let me in. I ever hyad problems with yahoo for 25 years, what is up with google?????
    can you let me know, this is my third letter I sent.
    thanks t muscat

  217. Comment from Aurora Foster on December 16th, 2008 :

    Dear Google, on 12/16/08, I tried to purchase items from Fastball Fantatics. I followed google’s instructions. I put all required nformation in. I then tried to do Google checkout. I tried to use your system because I was informed it was the safest way to purchse items via e-mail. I was un-successful.
    I did not received any confirmation on my order; nor did I get any e-mails from you or Fastball Fanatics, saying it did not go through. How can I check to see if my order went through. I am very concerned because I put in all of my personal information.
    Thanks Aurora Foster

  218. Comment from Ted Mosby on December 18th, 2008 :

    Google should put more languages in the translator, so I could learn more languages.

  219. Comment from I.T. on December 23rd, 2008 :

    Google is evil.

    They have no customer service.

  220. Comment from Arnab Basak on December 25th, 2008 :

    i a am frequent user of google and orkut.still now i am satisfied with ur service. But recently i found that my orkut account has been hacked.I am extremely extremely shocked over this matter. I request you to take necessary measures and if i am not satisfied i will be forced to take my complain to appropriate authority and stop using google search engine.

  221. Comment from Peggy on December 26th, 2008 :

    PLEASE give me someplace to find an answer. I keep getting this “script running” message and whether I check “stop” or “continue” it keeps coming up time and again and locking up my gmail. HELP PLEASE. When I go to your sites, all I get is tons of people with similar questions, but you supply not solution. PLEASE HELP.

  222. Comment from Sue on December 29th, 2008 :

    Please tell me how to make all my emails show up as read. I read them and they stay marked as I have not read them. This is so frustrating and the same thing is in the draft file. I have read them they do not need to be marked as read.
    I click on the button all…then hit read…and they stay the same this is crazy.. Can you fix this??
    Sue

  223. Comment from Wilson on December 29th, 2008 :

    I have received a clear spam e-mail from someone using google mail m.medical.ltd@gmail.com.
    Please, let me know if you need a copy of the e-mail and I will be glad to provide it to you.
    Thank you, in advance, for your assistance in making the internet experience safer for the honest users.
    Kind regards,
    Wilson Arroyave

  224. Comment from Pam on December 30th, 2008 :

    For the past month, Google’s cache DOES NOT WORK!!
    On every single site. I called AOL…and they could not get it to work either. I google a subject, and then click onto cache…and a page pops up stating “the requested URL was not found on this server.” then it lists aol server/3.4.2 on http://errors.aol.com.
    Anyone else have this problem??? AOL did.

  225. Comment from Andrew KKWong on January 1st, 2009 :

    Why do i have to clear my chache every time? This issue is always troubling me.

  226. Comment from Estella on January 2nd, 2009 :

    I am trying to call the 650-253-0000 and it is as if it doesn’t exist, will not go through.

    googlesuccesskit is a scam, they will way over charge you!! And then there is noone to call there either.

  227. Comment from Pat Pettit on January 2nd, 2009 :

    I made the mistake of ordering the “free” CD, “Making Money with Google,” and paid the $2.95 shipping fee using a credit card. To my dismay and disgust, when I received my bill, I had been charged for three different items, enrolled in three programs with monthly charges–and I have yet to open the CD. As a warning to anyone else as stupid as I was, Google is certainly condoning misrepresentation and fraud in its emails.

  228. Comment from steve r. on January 2nd, 2009 :

    Humpt, google not responsive to users, soon exusers. They sneak toolbars on your desktop, no “contact us”, not responsive. Sounds disaster to me. I used to use them exclusively, looking for options. Too big for own britches. I’m outa hear google, bi. Steve

  229. Comment from Debra D. Kluk on January 5th, 2009 :

    I love you guys. I just found out about 1-800-goog411. I always wondered what I would do if my car broke down in an unfamiliar town. How would I be able to contact a towing company nearby? Now I know.

    Thank you.

  230. Comment from vanessa on January 6th, 2009 :

    Someone has haked into my google e mail account and now have other sensitive information, and within one day spent £4000 why won’t anyone help me? I can’t even log into the account because you allowed someone else to change my details and security question. Useless and criminal.

  231. Comment from michelle on January 8th, 2009 :

    babylon keeps using your site to log me on to google what do i do

  232. Comment from Susie McDonald on January 9th, 2009 :

    I am trying to get a comment removed from under my name, susie mcdonald, gainesville, tx. The tile is “Cooke Co. Commissioner looses Battle with Cancer”.

    I do not know what a URL is, nor can I figure out how to fill out the form to get the slanderous statement removed from under my name, “Laura, Virgil quit sleeping with Susie McDonald a year ago”..Please help, I’m not good with computers and have tried to work this, but I don’t “paste” and all that. I must get this removed from under my name.

  233. Comment from Amit on January 12th, 2009 :

    The first comment came in Aug 2007, the last one came on 6 Jan 09.. Two years & Still the S_A_M_E problems?!?!?
    Normally you do not mess with a good thing going. I guess people at google think you, Sorry, Us shouting or complaining won’t make any difference to them.. I worked with AOL way back in ‘01 & they were less cocky then than Google is now.. Anyone know what AOL is anymore??? I bet you can count the number of people using AOL in 24 hours flat.. No email address, cuz people will spam it?? In spite of the advanced foolproof anti spam service?? Or is it simply a case of if I don’t see it, it aint happening.. Or maybe a way to evade notices people may try & send them.. with an e mail you have a record.. with the web form there is no proof that you tried to contact google.. Simple..

  234. Comment from shelli on January 12th, 2009 :

    Hello I love google , I think it is the best ever , but I had order something online for my kids and gotten into a place where google tree came up and now
    they have taken 85.09 out of my checking accout and now I am over drawn in my accout, Iam a singal mom and dont have that kind of money .my back is trying very hard to reach the issuw but I now had to borrow 85.09 so I can make it thur the week. Iam so sadden that google would allow this to happen to someone , Please let people know , ITS A FRAUD.I was researching it and advised on google it a fraud but Iam not sure how all my info got their ,either it was me not know the computer or I dont know .Please let someone know It really hurt me bad this week .. thanks shelli

  235. Comment from David Roma on January 12th, 2009 :

    Order # with Google Order 173610427112966 never recived my order and Buy.com won’t refund my order?
    my Order With Buy.com is 31903846.Please help with my refund.

  236. Comment from lsaul on January 15th, 2009 :

    For all of you folks who think this forum has somehow turned into google customer service, you are an idiot.
    Yes, google service is horrible, but whining on this forum is not going to help.

  237. Comment from T. Hendricks on January 21st, 2009 :

    Good Morning
    I am very disappointed with GOOGLE in not providing
    a celebratory banner/header in honor of our new President - Mr. Obama either on Monday - Jan 20 or
    on today - Tuesday - Jan 21. Please DO better. I am surprised with GOOGLE. This is a historic time.
    Thank you.

  238. Comment from ROGER BYE on January 23rd, 2009 :

    HOW DO I ADD E-MAIL ADDRESSES TO AN E-MAIL THAT I AM
    FORWARDING OR REPLYING TO ?

  239. Comment from Joy on January 28th, 2009 :

    WHERE IS THIS MONEY!!!!!

    My client STILL has not received her money back. This is most outrageous. You talk about my business not being above board, I think it is unconscionable that she has not received her funds back in the last 3 weeks.

  240. Comment from John Oberstar on January 29th, 2009 :

    I am the owner of Toplace USA. The owner of Toplace Europe has disappeared and abandoned his site which is hosted by Google:
    http://toplace.italy.googlepages.com/

    I am taking over his accounts. His site needs to be disabled immediately. Please contact me at toplaceusa@fastmail.fm or call me at 1-888-986-7522. Thank you,
    John Oberstar
    President
    Toplace USA

  241. Comment from George Clark on January 30th, 2009 :

    Google NO-MORE! The vast difference between the Google Bomb on G W Bush and Obamb fix is very disturbing and in my opinion reveals an agenda that is not in the best interest of the country or the economic well being. Therefore, I will not use your service in the future. Have a great life.

  242. Comment from Rory on January 30th, 2009 :

    I need to have this web site at 25321 32nd Pl So in Kent Wa. removed as I am no longer in Business. Some one has taken it over and has anew web page in Burlington Wa.

  243. Comment from D Jacobson on January 31st, 2009 :

    This morning my wife was using Google to search for recipies. All she got was blocked screens from some security vendor advising her that every site on the food network is probably corrupt and check Goggle analysis to see why, etc., etc., etc. B.S. If that ever happens again, I will never employ your search engine again. You would not believe the ration of crap I had to take from my wife about the issue, blah, blah, blah. Don’t do this to me again!

  244. Comment from Virginia on February 1st, 2009 :

    Has google eliminated their “forwarding and reply option” in their G Mail format and why.
    Thanks

  245. Comment from willow on February 4th, 2009 :

    I want to tell you how much I appreciate Google earth.I have never had so much excitement with my PC in years.GOD BLESS YOU PEOPLE.I now have my world at hand.I am 72 and have never in my life seen anything like it.Many,many blessing.Willow

  246. Comment from Pat Osborn on February 6th, 2009 :

    Cannot understand why you are promoting Antivirus 360on your home search page. I thought the A 360 is a scam - are you endorsing it? Please advise

  247. Comment from Pat Osborn on February 6th, 2009 :

    I thought A360 is a scam - Are you endorsing it on your home search page. Please advise

  248. Comment from Joe de Maio on February 6th, 2009 :

    A company calling itself “googlesuccess” got me to send them a dollar for information on making money on the web - they then started charging me $29.95 per month and signed me up for several other companies.

    their number is 866-3410767

    this is fraud

  249. Comment from Susan Zeller on February 9th, 2009 :

    Hi:

    I changed my email address I think on Sunday 2/1 and reset it as shown about. I’m wondering if everything is working alright. I haven’t received a single SPAM not that I want to. Some of my music files sent to me are not coming through on my new email.

    Looking forward to hearing from you.

    Susan

  250. Comment from therese sheather on February 9th, 2009 :

    about 5 weeks ago i was desperately seeking a new way to find money i signed up for one of those make money at home things ,,,,, well google proceeded to take more money than they said they would from my credit card account , considerably more… also a fraud protection fee was taken which i never signed up for and on top of this never recieved what it was that i signed up for ;google you suck!!!!!!

  251. Comment from Robert White on February 12th, 2009 :

    I can’t believe you dedicated today’s (2/12/09) Google Icon to Charles Darwin’s birthday over Abraham Lincoln’s. It seems to me that you could have been creative enough to honor both men if you just couldn’t let patriotism win over your liberalism. What’s next, American idol winner over George Washington?

  252. Comment from William Park on February 12th, 2009 :

    It’s Lincoln’s 200th Birthday and you all make Darwin your theme logo of the day?! Pathetic.

  253. Comment from American abroad on February 14th, 2009 :

    My complaint is about the inaccessibility of Google.com from Europe. Every day, an old route taken to reach Google.com (USA) becomes blocked off and the logo in the address bar is always different from that of Explorer. This is very frustrating for an American who created websites under American hosting companies and who finds himself incapable of reaching some of the sites. Is this action of forcing users onto mirror sites not a violation of Google’s trademark and copyrights? Or are they just trying to prevent communication from Europe to American, because they are planning a future act of terror?

  254. Comment from bryan on February 15th, 2009 :

    I just lost my PR?..why?..what are the reasons why it was taken to me?

  255. Comment from BENNIE HARPER on February 16th, 2009 :

    I HAVE TRIED AND FAILED TO RETRIEVE MY ARCHIVED DOCUMENTS AND WOULD APPRECIATE YOUR ASSISTANCE…

    YOU PROGRAM IS VERY UN FRIENDLY SO I HAVE RETURNED TO YAHOO.

    YOUR PROMPT RESPONSE IS APPRECIATED.

  256. Comment from Cindy Philbrick on February 16th, 2009 :

    I am so insulted to Obama’s face pop up on Google. I never saw President Bush’s face pop up. I do not like Obama. He is not my president. I did not vote for this muslim marxist. For you to now post his picture with Google beside his unamerican face is so insulting. Unless you stop this I will not be using Google in the future.

  257. Comment from anthony miles on February 17th, 2009 :

    I want my name address and phone # off of your info search that is my personal info please remove this asap I live in Pittsburg CA

  258. Comment from RATAN on February 18th, 2009 :

    WHILE I M ADDING FRNDS, AN ERROR MSG APPEARS THAT FRNDS REQUST TEMPORALY DISABLE

  259. Comment from Sherman Peters on February 18th, 2009 :

    You guys have my business listed with my home address. I did not give permission to use my home address I solicit my business address my company is “JonServe & Associates”, you also have my resident home phone number. I have not idea I only today post on the business center my business information, because of the nature of my business by law my home information cannot be given. Please contact my at 909 268-2515 to verify that the information has been removed.

    Thank you,

  260. Comment from nancy on February 19th, 2009 :

    Tried to join Youtube just to make a quick song list for my kid instead of doing searches each time. When I input acct/profile info to set it up, you are supposed to confirm password and then click “send email.” Tried over and over and quadruple-checked address I gave them. Checked spam folder too, and NOTHING! even days later. EXTREMELY FRUSTRATED

  261. Comment from nancy on February 19th, 2009 :

    (part 2 comment from nancy)
    …EXTREMELY FRUSTRATED by decidedly unhelpful “help” and “contact” features. I feel that I am now stuck with my info on their website, but in turn I have no way to benefit from it or contact them. All questions that are posed in their FAQ area just lead in circles and tease you before they DON’T give an answer. Wish I never tried to sign up, but of course they would never dream of providing a way to cancel your account!
    Any advice as to how I can reclaim my username/email I gave them? I happen to like my username and feel that since I can’t activate my acct, the info is floating out there for someone else to take. HELP!

  262. Comment from Marnie on February 23rd, 2009 :

    I have been receiving junk porn website emails from a google website. There is no way to remove these filthy emails, with explicit language etc. I have children that use my computer. Please remove our email address ASAP from all your website email business buddies so I no longer receive these emails.

    Thanks

  263. Comment from Ellen Tsemach on February 24th, 2009 :

    Gmail is becoming increasingly unreliable.

    I have been applying for jobs via email with my resume attached, then finding out the next day that it was not attached, causing me to lose job opportunities.

    Today it is not even possible to reach gmail, which is happening more and more frequently.

    Customer service? There is none!!!

  264. Comment from Chris Field on February 24th, 2009 :

    I would like to comment on the wonderful gadgets, tools and the convienece the Desktop has offered. The only thing I have a problem with is the operations like menu’s to control the Desktop Sidebar for gadgets weather and so on.

    Where is the menu to control all of this…???

    If I have Google for me everday stuff then I would like to be able to control all of it from 1 location without jumping through hoops to find it.

    How about right click on the Google Desktop, menu and controls or would that be to easy??? WTF

    There is a world outside of the BOX ya know, so lets meake this easy…

  265. Comment from Terri on February 24th, 2009 :

    Could someone from Google e-mail me on what to do with all the spam I keep getting. I would appreciate any help. I am tired of opening my e-mail and finding big numbers of junk in my spam.

  266. Comment from JO on February 25th, 2009 :

    You decorate your website for every weird holiday that comes along. Yet on Ash Wedenesday you fail to remember Christians who visit your site or should I say “vistited” your site- see nothing of this day!
    Sorry for you! ttfn!

  267. Comment from k chella on February 28th, 2009 :

    I need help to config my PC to chat with my email contacts, I am supported with the vista software on my computer. Pl give ne step by step instructions, In short I need to chat with my friends, Pl guide me, Thanks Chella

  268. Comment from jerome on February 28th, 2009 :

    hi i have an G1 mobile phone from T-Mobile shop where i got it from on contract it is connected with google i keep on trying to sign in but it won’t because it it is picking up as the page may be moved and there is a technically fault with the site can you please let me know as i can not set up my mobile phone for a week going now please contact me asap

  269. Comment from Anne on March 1st, 2009 :

    misskotton@gmail.com is my email address with you. You have fucked up my computer with your damn spyware and now I can’t log on to my email and your fuckin help yourself site is not fucking use for anything.

    STOP PUTTING YOUR DAMN TRACER COOKIES ON MY COMPUTER AND LEAVE ME THE FUCK ALONE YOU STUPID PIECES OF SHIT

  270. Comment from Anne on March 1st, 2009 :

    EVERYBODY SHOULD STAY THE FRIG AWAY FROM THIS GOOGLE BULL SHIT AS THEY PUT SPYWARE ON YOUR COMPUTER, WON’T HELP YOU LOG ON TO YOUR EMAIL AFTER THEY FUCK YOU OVER AND BASICALLY ARE WORTH TWO PIECES OF DOG CRAP AND THAT IS ALL

  271. Comment from William E. Anderson on March 2nd, 2009 :

    The following e-mail was returned:

    From: Andy33021
    To: khbbsadmin@google.com
    Sent: 3/2/2009 6:17:11 A.M. Eastern Standard Time
    Subj: Google Earth 5.0

    I recently upgraded to Google Earth 5.0. In reality it was a downgrade as 5.0 is most unsatisfactory. The views are blurred, the cities are not identified, there are no state or country boundaries, etc., etc. Unfortunately I have not found a site where I could download my previous version of Google Earth. Consequently, I will soon delete 5.0 and do without Google Earth.

    William E. Anderson
    Andy33021@AOL.com

  272. Comment from Milt Coon on March 2nd, 2009 :

    “Muslim Marxist”? Like those are the worst things to be? It’s not as bad as being a cunt, a state you are no doubt profoundly familiar with. He is indeed your president you dick slap, just as Bush was my president when he was running the country into the ground for nearly a decade. It’s the office and the country your’re loyal to, not the individual. Try a civics class, ass fuck. “Unamerican face”??? Thankfully, clit scab, THERE’S NO SUCH THING!!!

  273. Comment from michael oliver on March 3rd, 2009 :

    For the past week I can’t open my emails unless I’m in html mode. I’ve gone through all the help info and find that there are many others experiencing the same problem, especially Hughesnet users. But when I try to post my comment I get an error message. If others are as well, I wonder how many messages Google is NOT receiving from highly frustrated users. Can’t somebody at Google work this problem with Hughes (if that is the issue) and fix it? C’mon you guys, we expect better service than we’re getting here.

  274. Comment from Albatross on March 4th, 2009 :

    Cindy Philbrick is an imbicile.

  275. Comment from Vassal Benford on March 5th, 2009 :

    Dear Google,

    My name is Vassal Benford, I am a grammy award winning producer. There are over nine thousand sites in which my name is featured. Recently, I notice a site called V/LEX, which states that there are over 161 case laws and journals against me.

    This is a defamation of my character and my good name. As most of my clients go to googles which is the best search site to obtain information about my career. I would need you to remove the V/LEX site search that includes my name. I don’t have any criminal record or court cases. This is a defamation of character. And I would like to know who added my name to this V/LEX site.

    Thank you for your prompt attention to this urgent matter!

  276. Comment from John Sellers on March 7th, 2009 :

    All I wanna do is re-activate my Gmail account. I know they say they can’t d o that, but so does Yahoo, and THEY re-opened my Yahoo Mail account.

  277. Comment from JWL on March 11th, 2009 :

    I AM NEVER USING GOOGLE! THEY ARE FASCIST! I CAN’T STAND OBAMA! I AM AN AFRICAN AMERICAN, HE IS NOT! GOOGLE SUPPORTED OBAMA AND POPS HIS STUPID FACE UP EVER TIME I DO A SEARCH! NO MORE GOOGLE EVER! SAY NO TO GOOGLE!

  278. Comment from anthony on March 13th, 2009 :

    do you people think that you can fix your email site, everytime i log on to google gmail to check my email your site always seem to be screwed up and won’t let me check my email, you know google used to be a dependable email/website, but any more it’s starting to prove to be a shit website just like yahoo & msn.

  279. Comment from christine vollan on March 13th, 2009 :

    I am writing regarding the “work at home” offer that I recently signed up for with google. I was suppose to receive a FREE kit to get started that ended up costing me $1.00 (supposedly). My account was charged the $1.00 and the next day or so I received a couple of very “odd” phone calls from someone claiming to need my credit card number in order to process and comfirm my order. When I continued to question them I was then told that it was for shipping and handling costs for a “free gift”. Upon more questioning I was given, what I believe to be, a false name and then a phone number that turned out to be for ‘Gunthy Renker’ and did not match the number that was on my caller ID. When I tried to call the phone number on the caller ID I got a recording stating that the number was not active at that time.
    I wrote an e-mail immediately, reporting this information along with the name of the person that called me and asked for a response to advise me as to wether or not this person, was indeed affiliated with ‘Google’ and have received no reply.
    To compound things, while going through my bank statement this morning, I noticed a charge from Google in the amount of $39.95 for the “FREE”
    G

  280. Comment from Yogeshwar Dogra on March 15th, 2009 :

    Respected Sir,
    My name is Yogeshwar Dogra i am from India. I am using you email service free as you provide to all one like me.
    Sir i am normal person i havnt my prestige in any VIP and any famous people. My younger brother has expired with brave tumor and my father has expired with heart attack. when my younger brother has expired that time my father has spend all their saving and property for his treatment. and now we agre in big trouble in bank loans. we are continue paid interest to bank but we havne no plan how te finish that principal ammount. its big amount for us. we are two brothers married and one unmarried sister. I want to know this is it the right that dream comes true. because i feel we are fail to finish that loans. We havnt any plan how to fnish it. our business is not going well because we havnt money for investment. its aal manage with our hard struggle and patience. I know its must finish by us. pls sir suggest me how to finish it. we made more plans and still working with them. but all over we have failed without investment in business. google is the biggest company and i know from begining it started with some amount but now every one know who is google. pls suggest me how to make it name like you. i cant see me family sad. Pls suggest me. its dying me and effort.
    Thanking you
    Yogeshwar Dogra
    23, Mohan Market,
    Dalhousie Road,
    Pathankot.
    State Punjab
    Country INDIA
    PIN : 145001
    Mob. : +919872825794

  281. Comment from Robert Stanton on March 16th, 2009 :

    I have requested the names of the Google Inventor Contest Winner that was to be announced January 27, 2009 but have not heard. My entry was for a “PIB” a detector for possible internal bleeding, to be used in the medical and safety field. I have left emails at a couple of Google Addresses. Please let me know to whom I can direct my question and to receive an acknowlegment. Please respond to the email address firemanterry1-mary2@comcast.net

  282. Comment from gina on March 17th, 2009 :

    Remove me from this website

  283. Comment from gina on March 17th, 2009 :

    Hello…Remove me from this site

  284. Comment from gina on March 17th, 2009 :

    REMOVE ME FROM THIS SITE.

  285. Comment from JN on March 17th, 2009 :

    Re: Cindy Philbrick

    Well, I don’t like the guy either, nor did I vote for him. But you have to admit there were only two liberals running this year. No conservative in the bunch that the media would allow to talk equally. So the choice was screwed to begin with. However, freedom of the press includes the Internet, at least until Hussein gets his hands on the Bill fo Rights, then the Web will be monitored just like the FCC monitors the airwaves.

    Anyway, Google is a private conglomerate and can put whomever they want on their pages, even if doing so does reveal their already well-known liberal leanings. I use dogpile.com and do just fine.

  286. Comment from Rema on March 17th, 2009 :

    Beware of doing business with a Mr. Jeff N. Lichtenstein.

  287. Comment from Nathan on March 18th, 2009 :

    Hi, when using google search and go to click on one of the results it takes me else where

    I Search : Herald sun
    then i click on the www.heraldsun.com.au one but goes here:

    http://march09search.com/?q=the%20herald%20sun

    Then

    http://www.wonderbrandz.com/resultsatw.php?q=the+herld+sun&gs=atw2

    Why is this???????

  288. Comment from sam on March 18th, 2009 :

    i am looking to get rid of my information on google. i dont like that when you type my name is informaiton comes up and also dont like that i cant clean up comments on my profiles in webs etc.. i am looking to hire someone to clean up the web
    thanks

  289. Comment from gina on March 23rd, 2009 :

    Remove the slanderous lies you posted about me on your May 12 th 2008 blog. Also a Kenneth Buck’s comment he posted under my name..Kenneth Buck is an abusive person who has stalked me and harrassed me for years!! You are allowing women to be slandered on this site!!!! REMOVE MY NAME ASAP !!!!!!DATED MAY 12th2008!!!!!!!!

  290. Comment from gina on March 23rd, 2009 :

    REMOVE THE ARTICLE YOU POSTED THAT USES MY FIRST AND LAST NAME!!! IT WAS POSTED SOMEHOW ON MAY 12th 2008. UNDER MY NAME A KENNETH BUCK(AN ABUSIVE

  291. Comment from gina on March 23rd, 2009 :

    You posted my entire name on May 12th 2008..under an article written to a Doug Linderman who helped to remove a slanderous article that a KENNRTH BUCK wrote about my family..ie minor children..Remove all content with my name!!!!!!!

  292. Comment from gina on March 23rd, 2009 :

    KENNETH BICK WROYE A COMMENT ABOUT ME ON MAY !@th 2008…HE IS AN ABUSIVE MAN WHO STALKED AND HARRASSED ME AND MY FAMILY FOR 28 YEARS!! MR KENNETH BUCK IS AN ALCOLIC AND REFUSES TO ACCEPT THE LORD!! REMOVE ALL ARTICLES ABOUT ME AND MY CHILDREN.

  293. Comment from gina on March 23rd, 2009 :

    I have spoken with Google and they have informed me that that are not afflicated with your company…not at all.

  294. Comment from gina on March 23rd, 2009 :

    REMOVE THE ARTICLE WRITTEN ON MAY 12th 2008 ABOUT ME. KENNETH BUCK IS AN ALCHOLIC, ABUSIVE MAN WHO HAS HARASSED MY FAMILY FOR 28 years..

  295. Comment from WILLIAM MANGELLUZZI on March 23rd, 2009 :

    EVERY TIME I CHECK MY MAIL THERE R ABOUT 3 DOZEN UN ANTED SEXUAL EMAIS THAT COME FROM GOOGLE PEOPLE WHO SUBSCRIBE TO GOOGLE AND I AM GETTING TIRED OF IT SO I AM ASKING U TO STOP YOUR PEOPLE FROM SENDING THIS SHIT TO ME I AM GOING TO GO TO THE FBI CYBER UNIT TO HAVE THEM LOCATE AND ARREST THEM FROM SENDING THIS MATERIAL TO ME AND THE OTHER DAY SOME OF YOUR CUSTOMERS SENT PORN PHOTOS TO ME WHICH I DELETED IMEDIATLY SO PLEASE IN FORM ME WHEN YOU SOLVE THIS PROBLEM BECUSE I GET 1 MORE OF THESE EMAILS,I WILL WRITE DOWN THEEAMIL ADDRERSSES OF THE SENDERS AND I WILL TURN THEM OVER TO THE BI AND TO LET YOU ALSO NO,I AM GOING TO FILE A COMPLAINT WHITH THR US ATOURNE OF THE US AND FILE A COMPLAINT AGAINST YOU AND YOUR CEO,SO PLEASE HELP STOP THESE UNWANTED EMAILS,THANK YOU GREYHOUND3683@YAHOO .COM,I WILL BE WAITING TO HEAR FROM YOU.

  296. Comment from Kei Soh on March 24th, 2009 :

    GOOGLE HAS UNIMAGINABLE POOR CUSTOMER SUPPORT AND UNBELIEVABLE TERRIBLE CUSTOMER SERVICE.They do not even bother to respond to a customer’s problem and the frustration and inconvinence caused towards a customer.Forgot a new password and in confusion google suspended the account and they just leave you helpless and upset creating great inconvinence and immense frustrations.Most unfavorable customer experience and the worst of the worst in regard with customer service and customer support~GOOGLE!!!!!

  297. Comment from Angelina on March 28th, 2009 :

    Mr Kenneth Buck has written stories about my family and me on Findlaw. Findlaw was able to delete the article. You need to remove that article written on this site dated May 12 2008. Mr Kenneth Buck wrote it. He is a stalker and a drunk who has been harassing my family for 35 yeras. You need to remove all articles dated may 12..that make mention to Doug Linderman and findlaw.

  298. Comment from Angelina on March 28th, 2009 :

    Yo you refuse to delete the article written on May 12 2008, about a women and her chidren and findlaw and Doug Linderman I will contact Doug and let him know that your company is refusing to delete this article and you are slandering innocent people reputions. What is your companies policies ? They need to be reviewed.

  299. Comment from Financial Planning on March 29th, 2009 :

    I have a question regarding my website Page Rank. But I couldn’t find an email address from the relevant department. Please, you should create a ticket system within Google Webmaster Tools for us to contact you.

  300. Comment from Bridge Palta on March 30th, 2009 :

    The most dedicated folks at Google:
    Hi how are you? I am in love with the most wonderful things you do, with special attention to fine detail in everthing you deliver. I would like to buy some great Google stock for longterm hold. I am retired my strong interest is individual investor. I had signed up for Gmail sometime back, but forgot my password. It will be great if I could use gmail as my primary e-mail and yahoo-mail as my secondary-email. Please send me an-email at bpalinbox@yahoo.com. to help me ccomplish this for fully integrating and simplyfying my life as much as possible. Your help will be great blessing. Thanks a million for everything I rely on your finely tweaked Google site! Keep up the great work with your high principals, whole cosmos will work with you to be the number-1 in everyway. That is the most fundamental Law of our mother Nature! I don’t want go on-and-on, we will connect sometime later. Thanks again!!

  301. Comment from Lori Wegner on April 2nd, 2009 :

    Google is the worst!
    I Say Ban Em!
    I have never seen so many comments on an article EVER! It seems that everyone who deals with them gets burned one way or another.
    Don’t trust them.
    This is the internet and someone is going to come up and put those A..holes out of buisness!

  302. Comment from Toni on April 6th, 2009 :

    Remove the article you have posted on May 12th. It has both the first and last name on it. Your company needs a law suit for posting damning articles. What is it of interest to you or anyone else?
    It is petty Bull crap. It means nothing ,but it means much to the innocent person whom you leave their name on your site.

    Is it your companies policies to slander and upset the innocent?

  303. Comment from Marktake up the fine art of on April 7th, 2009 :

    WOW! It’s scary how many retards are on the web. Just look at the comments above and you’ll see. My Gawd!

    Would you imbeciles PLEASE take up the fine art of Eugenics? Pretty Please? It’s real simple really. You simply MUST NOT Breed. Ever!

  304. Comment from Cynthia Nelson on April 9th, 2009 :

    The new screen format you have imposed on me is not to my liking at all. Sites were taken away that I have become acquainted with…the Spam area where you could mark (remove) All is no longer there and it is an imposition to have to mark each one. The fact that you have changed the format a number of times in the past couple of months is disconcerting and from my point of view not advantageous. If it is possible to put the screen format back to what it was I would appreciate it. C. Nelson

  305. Comment from Travis on April 9th, 2009 :

    I have a property management business and someone has hijacked my name and created a gmail account and is asking consumers to wire money to Africa (obviously a scam). I had a similar problem with a yahoo email address and yahoo fixed it in a matter of hours. The idiot on the other end of the phone, you know, the “Customer Service Rep” for google acted like the entire thing was comedic. He was smug and rude. What can I do to light a fire under google to take me seriously? Who do I contact? News? BBB? Atty General? Someone is impersonating me and scamming consumers and these jackasses think it’s funny.

  306. Comment from claudine simons on April 9th, 2009 :

    Please note that this was emailed to using your company name which I really think it is wrong. I have attached what was sent to me so you can investigate if this is real or legal.

    For any further information I can be contacted by email.
    Please do not publish this on you website.

    Thank you

    Go to Previous message | Go to Next message | Back to MessagesMark as Unread | Print ReplyReply All Move…
    Flag this messageNotification from GOOGLE UK about your winnings!!Tuesday, April 7, 2009 4:06 PM
    From: “BCOCORP@aol.co.uk” Add sender to ContactsTo: BCOCORP@aol.co.uk GOOGLE UK INTERNATIONAL

    Google UK is pleased to inform you as the Winner for the third Edition of Google UK lottery held on the 4th April 2009. Your e-mail address attached to serial number 5388/02 drew lucky numbers 7-14-18-31-45, which consequently won in the 2ND category with Ref. Number: GOGUK/491OX/09

    Consequently, you have therefore been approved for a total pay of $990,000 USD only. To file your claim you are require to fill the form below and send it to Google verification officer

    Name:………
    Age:……….
    Address:…..
    Email:……….
    Phone:……….
    Occupation:….
    Country:……….

    Details of Google Officer
    Verification Officer: Markson Alex
    Officer Email: MmakALEX@aol.com
    Phone: +44702 405 4601, +447024051949

    Please note in order to avoid unnecessary delays and complications, remember to quote your reference number

    Send details to Mr Markson Alex the verification officer at: MmakALEX@aol.com

    Yours Sincerely,
    Mr Paulson Khan
    For: Google UK Region
    ——————-
    Email sent using my WebMail access.

  307. Comment from The Patriot on April 10th, 2009 :

    Why I will have nothing to do with Google? … I went through the entire sign-up process for a Blog site and spent a long time composing a lengthy blog only to have the Google blog site “eat” my composition before I was completed. I don’t care to go back and try to reconstruct the damned thing. It’s irritating. What’s the point? Why have something that ends up being complicated and not user-friendly? No thanks, Google. Yes to Yahoo!

  308. Comment from greg on April 11th, 2009 :

    I totally hate google. I advertise black card on google adwords for blackcardkit.com and their bids are unreasonable at best.

  309. Comment from SYLVESTER on April 11th, 2009 :

    i just registered a domain name for one year. how do i make it ten year.

  310. Comment from Eric Clark on April 12th, 2009 :

    I use Yahoo Mail as my Primary and Goggle as a secondary. The reason for this lies in the Google E-Mail format.

    The attempt of Smiley Faces is just not happening and my other issue is the font size. The Huge size is far from being Huge. If–you go to Yahoo, click on the Highest number, the letters come close to filling the page.

    Now, I know this G-Mail is free but can something be done to improve on my issues.

    Thank You for your time.

  311. Comment from Rosemary on April 12th, 2009 :

    I saw on coreygotgreen.com, that google pays to paste links, is that correct information? or is that another internet scam?

    Thank you for taking the time to read my email, I would appreciate if I can get a response on that internet ad.

    Ms. Lewis

  312. Comment from Ms. Lewis on April 12th, 2009 :

    I saw on coreygotgreen.com, that google pays to paste links, is that correct information? or is that another internet scam?

    Thank you for taking the time to read my email, I would appreciate if I can get a response on that internet ad.

    Ms. Lewis

  313. Comment from Dan Wood on April 14th, 2009 :

    I have an idea for a website that would be the only one out there. I believe that it would be the next you tube. I have consulted with a web designer, and he thinks that it is the best idea that he has ever heard. He has researched it, and found that there isn’t anything like it. I do not have the money or resources to do this. I am wondering if i have options? Please email me if there is anything that I could do.

  314. Comment from baljit singh on April 15th, 2009 :

    hi i want to know how much will cost me for advertisment on google

  315. Comment from Tina on April 16th, 2009 :

    I have been trying for three days to log into gmail and I get this message:The webpage at https://www.google.com/groups/signin?cd=US&hl=en&ssip=g3&_done=http%3A%2F%2Fgroups.google.com%2Fgroup%2FGmail-Help-Logging-In-en%2Ftopics%3Fgvc%3D2%26ctx%3Dl_login might be temporarily down or it may have moved permanently to a new web address.can you help me out I have a yahoo account it is t_vinson35@yahoo.com if you can send me a link to sign in on or to help me with this issue.

  316. Comment from sylvester paynes on April 17th, 2009 :

    I am a member of several GOOGLE GROUPS and the owner of one of them. When I attempt access to my group and all other groups, I am told that the owner of these groups has banned me. I did not ban myself and even groups I never visited states the same. It seems as though the ‘GOOGLE BOMB’ has been dropped near me.
    I’d gladly welcome any help I can get!
    I WANNA GO HOME!!

  317. Comment from Hubert Robertson on April 19th, 2009 :

    Feels kind of weak asking what your organization did with my home page? I didn’t want Google to be my home page in the first place. You, in the form of advertizing. Convinced me to use Google as my home page. Now you’ve lost all my stuff. I really don’t want to have to figure out how I set all of that stuff up again! I want you to help me get my Page back as it was. I’ll stop now. See if you’ll respond.

    Thanks: Hubert

  318. Comment from Toni on April 19th, 2009 :

    REMOVE ALL ARTICLES ABOUT A WOMEN AND HER FAMILY WRITTEN ON MAY 12, 2008 AND FINDLAW. IT WAS NOT INTENTED FOR PUBLIC VIEWING.
    I HAVE ASKED YOU MANY TIMES.

    IF YOU DO NOT WANT TO REMOVE IT . I WILL CONTACT THE STATE ATTORNEY GENERALS OFFICE FOR HELP. YOU ARE LEAVING IT THERE UNDER MY NAME FOR PUBLIC VEIWING TO HARRASS AND HUMILATE MY CHILDREN AND MYSELF!

  319. Comment from shadi on April 21st, 2009 :

    If google is ripping people off how come nobody does anything? It is sad specially in this hard times to take money from someone and just be ignored after that. If somebody in authority read all these complaints, I think he or she should act on it and do something. And the person who does not like Obama should get out of the usa until we have a new president.

  320. Comment from Velenda Coulter on May 3rd, 2009 :

    Please Remove Now all information pertaining to my name Velenda Coulte. I do not want my information so easily obtained. Very dangerous.

    Thank you.

  321. Comment from vicky weaver on May 4th, 2009 :

    THIS IS A SCAM. HERE IS THE GMAIL PERSON. PLEASE DELETE HIS EMAIL ADDRESS. I HAVE REPORTED HIM TO THE FEDERAL GOVERNMENT ON FRAUD. HIS HAS DONE THIS BEFORE AND I WAS ALMOST CAUGHT.

    ——————————————————————————–

    Date: Monday, May 4, 2009 12:37 AM
    From: Mark Ranger

    To: Victoria Weaver

    Subject: Re: 800.00 grafton condo

    ——————————————————————————–
    Hello,

    I can see you are interested in the ad I have posted, we Barrister.Barbara Leazes M Rangers,are the owner of the family home you are making enquiry of.I and my wife and our 15 years old son are presently in West Africa where I work as a volunteer with the GO WEST AFRICA ORGANIZATION,here is the site for more detail about why I am here in Africa (http://www.gowestafrica.org ).as the lord says in hisword(matt 24:14 and this gospel of the kingdom will be preached in all the world as a witness to all the nations,and then the end will come)(matt 28vs19 Go therefore and make disciples of all the nations,baptizing them in the name of the father and of the son and of the holy spirit)So I need a tenant to take care of it just like his/her own since I am out of the state now,I have received some proposals regarding the rent because it is located in a very good area of Grafton, MA, but I still have to make sure it is rented out to someone who can take good care of it. It includes facilities like water and heat laundry facilities,air condition,internet and telephone access and a car park and other necessary facilities,also comes with trash collection,pets are allowed as well as long as they are not destructive. so if you know you are capable of the task,get back to me on how you can take very good care of my house and your experiences in renting,below is the location Address:15 Lordvale Blvd.Grafton, MA here are some questions that I need you to answer,so that we can discuss further.You can go check the neighbourhood and get back to me for further discussion.It is available for a long lease as we will be here for 4 years and also intend buying a new home on getting back to the state.

    RENT QUESTIONAIRE

    1)Your Full Name?
    2)Your Full Address & Phone Number?
    3)Are you married?
    4)How many people will be living in the house?
    5)Do you have a pet?
    6)Do you have a car?
    7)Occupation?
    8)how long lease are you looking for?
    9)How soon do you intend moving in?
    10)Reason for relocating?

    Looking forward to hear from you with all this details so that I can have it in my file incase of issuing the receipt and contacting you. Await your reply so that we can discuss on how to get the document and the key to you,talk to you soon.

    Remain Bless.

    ——————————————————————————–

  322. Comment from Mia Lockard on May 4th, 2009 :

    I just got an e-mail from Google that says you can make a few 100 dollars a day working for Google. Is this for real? Let me know.

  323. Comment from scott on May 9th, 2009 :

    what i want to do is just work with google to have my website on your pages but not through igomogul you have adds by google on my website butim told that you guys pay perclick but ihave the website on page two of google search and i havent gotten any responce from them or you guys so i need some claification on how to keep my website with google and not through igomogul.com is this workable

  324. Comment from thirteenburn on May 10th, 2009 :

    For those of you who wish to contact Google, be it cust. svc. or anything else, I found this here:

    http://web.archive.org/web/19990508012934/www.google.com/company.html

    I’ve tested and I’ve yet to receive any ‘mail undeliverable’ returns. Whether or not they get back to you is anyone’s guess but at least this way, you now have all the email address’ and while I would never condone such things, you could always just flood their inbox until they respond to you.

    You’re their customer and it shouldn’t be this hard to contact someone at customer service. I also know of a couple of websites where “unattainable” email address’s are published, as there are several other computer related companies that choose to shove their thumb into your eyes when it comes to any substantive and reliable contact info.

    Cheers…

  325. Comment from suresh kumar yellapu on May 12th, 2009 :

    i had reported impersonation 10 times still get the standard mail that impersonation is not done…very pathetic..

  326. Comment from James on May 12th, 2009 :

    To; Whom it may concern, Hi! When I google the moonbynoon it shows my wife’s personel Name, Personel Phone, and Home Address. It is very …. SO, PLEASE remove our Personel Information from the google page.

    AS shown below on google page; Did you mean: moon by noon

    Search ResultsMoonbynoon.com - Moon By NoonMonitor Domain: Set Free Alerts on moonbynoon.com … moonbynoon. MAKIKO KAWAI 128-43 Kawai Igashi, Mie 518-1315, JP ( )0595 43 2500 ()0595 43 2500 …
    whois.domaintools.com/moonbynoon.com - Similar pages

    Thank,

    James.

  327. Comment from Mo on May 16th, 2009 :

    Goddamn! Google is the freakin worst! I HATE YOU GOOGLE. I call them and the machine said press 5 for service, so I press 5, it then says thank you and goodbye proceeds to hang up. MF’ERS! I HATE YOU GOOGLE.

  328. Comment from Shawn Evans on May 18th, 2009 :

    Hello, I have a corporation and I use Google Documents. I am having the worst time right now with it I can not delete a collaborator and when I try to delete something it wont delete and when I try to add a document it wont add. If I do not receive a response to this issue by this time tomorrow I will cancel my email address and I will be seeking legal actions since the information in my documents is confidential.

    If I have to I will go to another website to do my documents calendar and everything else.

    Thank you for the hassel that I am hassle.

    Shawn A. Evans, Sr.
    Preident/founder
    PASSAGE Group, Inc.

  329. Comment from anand on May 19th, 2009 :

    In response to Khaleel’s query (Item #217)

    Google’s address & contacts in India

    Google Bangalore
    Google India Pvt. Ltd
    No. 3, RMZ Infinity - Tower E
    Old Madras Road
    3rd, 4th, and 5th Floors
    Bangalore, 560 016
    India
    Phone: +91-80-67218989
    Google Gurgaon
    Google India Pvt Ltd
    8th and 9th Floors
    Tower C Building No.8
    DLF Cyber City
    Gurgaon India
    122002
    Phone: +91-124-4512900
    Google Hyderabad
    Google India Pvt. Ltd
    RMZ FUTURA
    BLOCK A, Fourth Floor
    Plot No. 14, Road NO 2
    Madhapur, Hi Tech City
    Hyderabad 500 081
    Phone: +91-40-66193600
    Google Mumbai
    Google India Pvt Ltd
    264-265 Vasvani Chambers
    1st Floor
    Dr Annie Besant Road
    Mumbai, 400 025
    India
    Phone: +91-22-6611-7200

  330. Comment from Natasha on May 19th, 2009 :

    I keep hearing from my students about websites that offer Google Biz Kit that people order for the cost of shipping, about $1.98. It supposedly explins how one can work for Google by typing ads. Is this a scam?

    Sounds too suspicious to me.

    Please advise.

  331. Comment from Derek on May 21st, 2009 :

    I have just received an update for Picasa 3 and it mucked it up (the sharpness facility would not work).
    I have restored the computer and now it works OK.
    What is going on? I am in the middle of a big project which requires much use of Picasa.

  332. Comment from Jehan Davis on May 22nd, 2009 :

    Is the work from home kit associated with Google a scam or is it legit. I’m really interested in working from home.

  333. Comment from paul checcobelli on May 23rd, 2009 :

    i have been told by my clients that when
    they do a google search for hair concepts in livonia michigan they are getting a link to hair concepts in georgia my hair salon is located in livonia michigan 48154 can you please fix this problem thank you paul checcobelli owner

  334. Comment from jack on May 27th, 2009 :

    well I have found some way of contacting google.
    first get their corperate listing of their staff.

    http://www.google.com/corporate/execs.html

    then get the telephone number for the office then phone.

    try the top guys I am sure they will apprecieate the calls.

    now when the nice voice says”which extension” wait for option for the names.(computerised) and type in the name of the person you wish to speak to.
    Take a guess and if you have free calls anywhere just GO for it.
    and keep at it until you get the result you are after.
    J

  335. Comment from jack on May 27th, 2009 :

    cindy philbrick.. I got shares in the tin foil company so keep it up.

  336. Comment from Barbara PALING on May 28th, 2009 :

    I have a laptop with microsoft vista.I have Google as my homepage.. I seem to have ‘lost’ the Google Logo which I love to see each time I log on.All I see now is a Google button within it’s box.When I right click this button then click `Show Picture` the logo come back on the screen.,but it only stays while the page is active;if I log off then back on I only have the Google button again! How can have the Google logo permanently on the home page each time I log on. Can anybody help me please. Barbara.

  337. Comment from Cynthia R. Price on May 29th, 2009 :

    I visited a website advertised on google for a 1.99 cd that would teach me how to make money online with google. I cancelled the service after learning that I would be required to pay additional charges. I received a cancellation confirmation number from google customer service insuring I would not be charged any additional fees. My debit card has been charged a fee of 24.97 from a company called A1 which I did not authorize. I then am told google has no live customer service reps at this time. This is very dissappointing coming from the world’s largest internet provider. There is no answer from the company that debited my account without authorization and no help from google who endorsed them. I must now find an alternative means of satisfaction.

  338. Comment from adeeb berry on May 31st, 2009 :

    No doubt that you have the best method in having people find all type of information they wish to look for, how ever, I sincerely state that you violate people’s right by putting out personnal information such age, relative, income, etc I ask you kindly to remove these very special and personal information from my page, begining with my age and relavtive, and I thank you for complying with my serious request,,,,,,,,,,,,,,,,,,,,adeeb berry

  339. Comment from Diana on June 3rd, 2009 :

    unfortunately it’s a pseudo email and has been for days!! i remember when the world thought mcdonalds couldn’t be made accountable…but that’s exactly what the “little people” did in the end!. i’d have thought a global class action against google would be perfect thru the net! if i weren’t trying so hard to find work to support my son and i…leaving all potential employers with my email address..i’d be less hostile. i can’t reach my emails and have tried to get in touch with google twice. Disgusting!! Who can i send MY invoice to - for loss of work; for time taken to resolve the problem; for stress ??

  340. Comment from kevin chandler on June 4th, 2009 :

    I was emailed the folowing link http://netribune.com/bus/y6/index.php?t202id=24032&t202kw=138 I just thought Google should know and is it for real ?

  341. Comment from Matt Cantu on June 5th, 2009 :

    I have to say i agree with Cindy. Thats pretty low google. But the reason im doing this is i want to know how to contact google directly to complain about some other stuff. Ever other website has a contact me thing, google does not, probably because they are scared…..of me. I already wrote to youtube and now waiting for google to grow a pair and let me know how to contact them. No wonder they like obama cindy,theyre both disfunctional monkeys.

  342. Comment from Ben on June 6th, 2009 :

    Hi, this may be a long story but I really need some help here. I have had endless problems with Google Gmail and am having all the problems put together in one, this is me. My problems started some 3-4 months ago when I could not log on, then I figured away around this by saving Gmail in my favourites and then to log in from there, when opened I could then go to the “Old Version” and work as usual, but could not copy text directly to paste in word format. This deteriorated now that I can not log in to AdSense or AdWords with my Gmail and password as the page just load as a ‘blank’ and then it stick on “Redirecting” but this page can not be cancelled, closed or opened in another webpage, I need to restart my PC to remove this page. Is there a way in which I can uninstall Google/Gmail from my system and then reactivate it without loosing any of my Gmail information, I believe this may resolve my problem with a new installation. Can someone help here please!!! Ben

  343. Comment from Lee on June 9th, 2009 :

    Thanks for posting the phone number. I was about to PULL my hair out searching my Adwords account online for it.

    Funny thing is, I had a great experience. Got right through. Waited *maybe* 30 seconds. The girl was absolutely delightful. Now lets see if she can fix my issue=)

  344. Comment from thomas dodds on June 9th, 2009 :

    WHY DO YOU MAKE IT SOOOO DAMN DIFFICULT TO CONTACT SOMEONE THERE FOR HELP??

    TURN THOSE DAMN POP UPS OFF. I HAVE POP UP B;OCKER TURNED ON FOR A REASON. I. DON’T. LIKE. POP UPS.
    I REALIZE THIS MAY BE A CONCEPOT UN FAMILAR TO SOME, I’M NOT SORRY. I DON’T LIKE THEM AND I CARE SQUAT ABOUT MARY’S MONEY MAKING SCAMS.

    STOP THE S P A M.

    IF YOU HAVE ANY PROBLEMS WITH THIS COMMENT FEEL FREE TO CONTACT ME AT 773*395*0117 OR MY EMAIL.

  345. Comment from Ivaline on June 10th, 2009 :

    I am inquiring about GOOGLE MONEY MAKER. Is that legitametly from you all or is someone out there using your company name to scam others?

  346. Comment from dennis dempsey on June 11th, 2009 :

    I am unable to access my first gmail account which is proinspector500@gmail.com. any idea why?

  347. Comment from carol oxner on June 12th, 2009 :

    I’m sure you have a good system, but you are advertising dishonestly. You sent me an email saying it was from my daughter, and her name appeared in my caller list.

    You went on to say that she wanted to chat with me using Google’s tools. That was a lie, and she did not send it. We live near each other and are in contact every day. I would never sign up with Google, since I now know that you would email everyone on my list telling them the same lie.

    Carol Oxner

  348. Comment from Christina Farrell on June 12th, 2009 :

    To whomever this may concern,
    I would like to know why you took $11.00 out of my account on June 13th for a Preauth Goggle Goggle Goggle COM/CAUS and I have not even been on the computer on June 13th to any of your sites. I would like for you to put this back into my account, because I did not authorize you to take this out. And by the way it is not even June 13th yet. It is only June 12th.

  349. Comment from Fefe Alisugito on June 12th, 2009 :

    Dear Google CS,
    My name is Fefe Alisugito, woman, Indonesian, biz manager of a private company in Surabaya, Indonesia.
    I just recieved email from info@googleaward.org told that I got a cheque award worthed U$ 600,000. Then the fellow send me also the certificate via email. For courier, I should choose DHL or Fedex Courier. But then I must pay U$ 600,00 for the courier service. I do not have any objection to pay if this is the real procedure, but what I worry is: this is the only trick to get money from the bad organization. The fellow said, that the responsible regional place for award in Indonesia is Thailand. Pls, tell me the truth, is really Google give award to the person/company who use google site regular/oftenly? Regarding with so many tricks nowadays, I need the genuine information for Google itself. Tx, Rgd, Fefe Alisugito

  350. Comment from Louise on June 16th, 2009 :

    You have hit my card twice and I have not received the kit, I would like to know what’s going on, I also whould like to know why you have all these phone numbers and we can never talk to any one an no one answers the email? Will you answer this?

  351. Comment from sarah on June 18th, 2009 :

    about the whole contacting google thing….good luck. i posted an ad on craigslist advertising daycare in my home and specifically checked the box to not be contacted for anything other…well in the week i had it up i got 67 emails from spam bots directing me to a link with googles “work from home” crap. i tried to contact google with your phone number and when you go to customer service it just tells you they don’t offer it and it hangs up on you. i finally got so sick of their emails i had to take my ad off craigslist. google is an absolute joke! i would threaten them with an attorney if they made it possible to contact them. only true pansies wouldn’t have a way to submit complaints..even the worst of websites offer that much!

  352. Comment from laura on June 18th, 2009 :

    yah google sucks.. someone ordered some kit thing to make money cus my wallet got stolen and i have tried to find out googles number for it to be cancelled and what do you know theres no number no emial nothing when you call the number they do have it acts like you will be on the phone with someone but then it plays hold music and hangs up whats with that can i sue google?

  353. Comment from Marko on June 18th, 2009 :

    Why Google toolbar not have Serbian language and a news in Serb? I know to all Serbia use Google but we don’t have toolbar in Serbian language, and I think to Google company must do that because they are much small company of exit to meet the citizens of Serbia

  354. Comment from Colin on June 19th, 2009 :

    Running two online stores I think Google has got too powerful and need serious competition.

  355. Comment from Holly on June 19th, 2009 :

    Does anyone know anything about google paying people to work at home by posting links for them. I’m trying to find out if it’s a scam or not. They said it cost $1.97 for the kit. Thank you.

  356. Comment from Charles Reynolds on June 20th, 2009 :

    I purchased a Booster/Amplifier on June 10 2009. I have been expecting it to arrive any day. Every time I call Confero Technologies or e-mail them I get no reponse! I hope this is not a scam,and if Google supports this company,they should be instructed on how to have better customer service.My order number is #444426543080844. I hope this issue will be resolved soon. Thank-you Charles Reynolds

  357. Comment from Dr. Stanley Taub on June 24th, 2009 :

    Dear sirs,
    I am being slandered and harrassed by wilmie82 on youtube. On March 20th 2009, wilmie82 started harrassing me by posting unwaranted and patently offensive videos on youtube and to the general public. They were flagged and removed because they violated your community guidlines. Now wilmie82 has reposted to my name on Google, the same offensive and harrassing videos. This is becoming a nightmare. I have retained a litigating attorney Kwarma Vanderpuye to intervene on my behalf. Please immediately remove Liam Madden’s (wilmie82) video postings and their foul descriptions about me, from my name on Google, Unless these comments are removed, I will be forced to seek damages against Google for aiding and abetting the criminal offense of internet stalking and harassment. Please take action immediately.
    You tube and Truveo have removed these malicious comments and videos from their sites as of June 22, however malicious descriptions about me are still referenced under my name on a Google search for Dr Stanley Taub, on page two.
    Please remove them immediately. They constitute a criminal offense and the perpetrator Mr. Liam Madden has been warned officially as of June 23, 2009 that if he continues to make offensive comments about me in the public domain through the internet, on video, on google or by any public communication , he faces penal incarceration.
    The response from Truveo appears below.
    Thanking you in advance,
    Dr. Stanley Taub
    212 758-1128

    Hi, Dr. Taub
    We removed the wording from the Truveo site as you can see. But re: Google
    please contact them to have them remove any reference to the video and
    Truveo.

    Thanks.

    The Truveo Team

  358. Comment from kimberly on June 25th, 2009 :

    if ur so good u would help me on my myspace duh!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  359. Comment from Blair on June 27th, 2009 :

    Your “Google Alert” does not permit pressing a link!

  360. Comment from Daves_Cheap_Hosting on June 27th, 2009 :

    I think one of the hardest things on cheap hosting is getting the support you need. I do agree though that you need to watch out for what your talking about.

  361. Comment from Adam on June 30th, 2009 :

    Google does not have anyone you can talk to to get the site corrected if you get reported as an attack site, and it takes to long to deal with the review. So I guess that they can take our money for adsense and all this other dumb shit that we pay them for but we cant take to anyone , way to go google ceo, yay!!!!

  362. Comment from Christy on July 1st, 2009 :

    I downloaded the google toolbar a couple of months ago along with some family members and friends and now I am getting around 50+ e-mails from the google groups for adults. I don’t even go to those sites. Apparently, I am not the only one. Everyone I know who has google is now getting the same thing. If you go to google to ask how to get these off of here, they will tell you to copy and paste the address in a certain spot on one of the pages, but even after doing this to one of them nothing happened. I started a profile on google to stop them and still nothing has happened. I am furious with them and hope everyone in their right mind knows what to expect from google.

  363. Comment from Leslie Powers on July 1st, 2009 :

    I tried google chrome for the speed but can not keep my toolbar at top of page Is there a way to do this or can I go back to my orginal google page. thanks Leslie

  364. Comment from Rosie Martinez on July 1st, 2009 :

    Google kit !! Where r u

  365. Comment from TAVEUN FERGUSON on July 1st, 2009 :

    GRANTS FOR CITIZENS……WOW GOOGLE I CANT BELIEVE A BILLION DOLLAR WEBSITE WOULD BACK “GRANTS FOR CITIZENS”…THEY HAVE STOLEN MY MONEY AND YOU HAVE THEM ALL OVER YOUR HOME PAGE. HOW COULD YOU DO THAT… THEY WONT REFUND MY MONEY AND I WORKED HARD FOR IT. I REALLY THOUGH IT WAS SOMETHING I COULD BUILD OFF OF AND BETTER MY FAMILY. NOW I HAVE TO GO HOME AND TELL MY WIFE WE HAVE 40.00 TAKING OUT OF ARE ACCOUNT AND WE DIDNT EVEN GET ANYTHING MAILED TO US. THANKS GOOGLE. IF YOU NEED ME ILL BE AT MSN NOW OR YAHOO….THERE HONEST AND DONT HELP THEVES OUT…..

  366. Comment from Azam on July 1st, 2009 :

    Google rip me off for 1.98
    They have money making program online which is very hard to understand for a normal person. Today i saw same add they charging 73.83 a month, Don’t understand why. please some one explain me. Customer service people can’t speak good English every hard to understand.

  367. Comment from James H on July 4th, 2009 :

    I would like to cancel my google profit program. I got calls from google an google adwords an some others an when they called I told them I don’t want to do this anymore an now I got billed for stuff that I have no clue why. Please let me know what I have to do some I can fully cancel this program an not get billed. An is there any way I can get my money back cause I don’t remember saying go ahead an bill me. Thank You

  368. Comment from robert reed on July 4th, 2009 :

    Hi my name is robert reed and i have two gmail accounts and i can’t access them because of a certificate errors could you please see what the problem is please thanks.

  369. Comment from robert reed on July 4th, 2009 :

    Hi my name is robert reed and i have two gmail accounts and i can’t access them because of a certificate errors could you please see what the problem is please thanks.

  370. Comment from Wordupish on July 4th, 2009 :

    If your search entry was boy penis, no wonder you are having trouble

  371. Comment from ajaz ahmad on July 5th, 2009 :

    sir my email id is hacked by someone. lock it. all gmail id is hacked. ajajfewa@gmail.com
    now i am not using gmail. since 3 month.

  372. Comment from Kajla Bansal on July 8th, 2009 :

    Name of our centre on googles search for medical centre in naraina in Delhi is correctly displayed ie Naraina Medical Centre, block C community Centre Naraina Vihar near Gurudwara Naraina vihar adjacent to water tank West Delhi 110028 but the phone number given to contact needs correction It is 25778481 and not 25778481, Similarly mobile no also to be added is 9717809990 and 9971133868 services are Ortho, Gynae, General practice, Physiotherapy, ultrasound and Lab opens 10am to 8 PM Sunday Monday by apointment if you can add/correct information it will be nice of you Thanks

  373. Comment from Donna Lynn-Roberts on July 8th, 2009 :

    I was scammed by PROFIT STUDIO LEARNING. My Debit card was charged the $1.95. I was expecting to receive the google software. Never got it. BUT my account got charged the $69.90. I called PROFT STUDIO LEARNING at 866-993-1474, and I was told that they sent it by e-mail and that it was a Welcome e-mail, and that I was to download the website. Here’s the thing, I never received the website, or Welcome e-mail. I asked to speak to a supervisor and I was told NO, that there isn’t one available, and if there was, CUSTOMER SERVICE has been advised not to bother them.

    This is a scam, I got charged $69.90, and received SHIT. DO NOT DEAL WITH THESE PEOPLE

  374. Comment from lisa on July 9th, 2009 :

    I have been trying for 2 years to contact Google customer service but there is no E-mail address or ph# there is a mistaken on the advertises it was fixed but still it show , how contact Google customer service to fix this problem?
    thnaks

  375. Comment from japstro on July 10th, 2009 :

    Dear All,

    I am facing a big problem right now. I changed my password for gmail and forgot it. I do not even remeber the answer to the secret question that pops up now, coz i created my account long back. Any other way by which i can validate my authenticity and can get my password to all my very important mails… Any help would be really appriciated…

    thanks,
    japstro

  376. Comment from felicia on July 13th, 2009 :

    why cant i access myspace.com? everytime i attempt to access the site it takes me to google.com…. can anyone help with this problem? pleasssse!?

  377. Comment from E. Barry on July 14th, 2009 :

    Google Apps may sound good but their support sucks

    As an avid tech lover, I have the worst experience using your Google apps services.
    After convincing a customer to use you services, we were left stranded by your technical service team. I am still awaiting a response from a email that I sent 10 days ago.
    If I was wondering about the drawbacks of the host solutions model, I know now what it is. While you may have the best IT infrastructure, your costumer services including sales and support are one of the worst I have experienced.
    We tend to accuse Microsoft of being the evil but after my experience with you, I am very glad that they are around and long life Exchange.
    A very disappointed customer and no I will never again recommend you for anything , not even my worst enemy.
    E. Barry

    Google Support sucks

  378. Comment from Aganaze on July 15th, 2009 :

    Dear Mr. Crandall,

    Thanks so much for your evaluation of Google’s customer service. I am personally loosing traffic due to the fact that they cannot verify my site which happens to forward to a(n) (Apple) Mobileme site. Apple cannot help me on this issue. I emailed Namesecure today. I just need someone to guide me in saving my situation! I have music on the major online distributors and people looking for my site.

    In short, the GREED of the few is causing the suffering of the people. Good service and cooperation must be the way not the exception. Anyway, thanks.

    (Also, thanks for not publishing, keeping, or sharing my email address.)

  379. Comment from Lynn Wegner on July 15th, 2009 :

    I have been trying to find out information about the Chateau of Guirsch, near Arlon, Belgium, built around 1749. I can find no information on Google. Where on Google can I look?

  380. Comment from Melabeu Cheriece on July 17th, 2009 :

    Hi,
    I’m advertising two seperate sites and Googles the search engine i’m using. My Interior design sight is supposed to say M.Cheriece desighn NOT Meldrey Watkins. Please change this info to M. Cheriece Design (pertaining to the Interior Design site) as the title Meldrey Watkins is a total infringement on my privacy. Please do this asap. I will call you tomorrow and monday just to make sure. Thank you so much. I know this is not your fault but I absolutely need to let you know.

  381. Comment from Bashie on July 19th, 2009 :

    why does google allow peoples info to shown for example if i put in my pogo screenname it give the info on leagues i was in or if u put in someones actual name it does give u some information…………why is this ………….this is not a matter of public record nor is it anyones biz….

  382. Comment from ISREAL on July 23rd, 2009 :

    I HAVE BEEN RECEIVING EMAILS FROM THIS PERSON (claimmanager22@gmail.com) WHO IS TRYING TO GET MY PERSONAL BANK ACCOUNT INFOMATION. THIS PERSON IS ALSO USING MICROSOFT TRADE MARK AS A WAY TO SCAM. PLEASE HELP ME REPORT THIS PERSON. THEY ARE USING A GMAIL ACCOUNT THIS IS WHY I CONTACTED YOUR COMPANY. PLEASE BE SO KIND TO CONTACT ME AT JJKUNKEK@YAHOO.COM. THIS IS A VERY SERIOUS MATTER I AM GOING TO THE NEWS WITH THIS STORY BUTR I WANTED TO SPEAK TO YOU 1ST. THANK YOU FOR YOUR HELP AND UNDERSTANDING INTO THIS MATTER. I LOOK FORWARD TO HEARING FROM YOU. ONCE AGAIN THANK YOU

  383. Comment from Larry Wiley on July 24th, 2009 :

    What ever you did to g-mail about a month ago please undo it and put g-mail back the way it was!

    Thank you.

  384. Comment from W_Haverty on July 24th, 2009 :

    Understand your blocking or hiding any information on OBAMA birth record, well guess what,,,I am deleting you as my search engine, have a find day

  385. Comment from John on July 26th, 2009 :

    Next Google Checkout CRISIS:
    Fortunately, there was not that much cash involved in my Google Moment. I pay for my Google Apps accounts via Google Checkout… and nothing else! Weeks ago I changed my credit card number as I had received a new credit card due to a fraud risk. Thanks to the credit card company. I dutifully followed all Google online instructions and deleted my old card and set up my new payment method. Then yesterday when they tried to charge for my Google Apps annual fee, I suddenly got an email saying there was an error and can I re-enter info. I have been through this before and so did not do it, and within the same minute I got another email saying it was charge through. BUT ….. ALL of these events occurred on the credit card number I had DELETED weeks earlier…. so this tells me they have SERIOUS SOFTWARE problems… I am not beginning to wonder about my email and other apps security. This is going out on the net!

  386. Comment from Don on July 27th, 2009 :

    The number of people who think this is the Google website only serves to prove that 99% of the people in the world using computers have no business using a computer.

  387. Comment from Lois Blackman on July 29th, 2009 :

    I love how they take money from an account that has been closed over a month and of course no way to get a hold of them and now reading all your messages I was stupid to get involved with this company as well. I closed my so called account over a month ago. now may lose things because they took money i dont have. Lois

  388. Comment from Denise on July 29th, 2009 :

    If only I would have read this review before signing up for anything related to Google I would be a very happy person…but alas, the tears have flowed, my face quite read, the stabbing pain have finally left my head and I can finally let out a deep sigh. Although it has left me shaken, I am all the wiser.
    I keep hearing about how wonderful Google treats their employees, so I assumed (I know, I know) that customers, the backbone of there business would account for something and be treated with some sort of dignity…hahaha.
    I know it will be hard, but I will try in every way possible to NOT use google. The can suck my big toe, not wait, that can be a good thing…they can eat my dogs do-do (putting it in the nicest way possible!).
    Thank you for giving us a place to vent!!

  389. Comment from ahmed kaiksow on July 29th, 2009 :

    I have lived in the Arab World since 2001, specifically in Bahrain. In the early years, all you had to do was type in your query (in English, that is) and out came the search results… in English of course. NOW, however, even though I don’t even HAVE Arabic on my computer, I type in a query in English and out comes the result… yes, you’ve guessed it, in fucking Arabic. I don’t WANT the answer in Arabic, goddamit; if I wanted a response in Arabic I would have asked my query in Arabic. Now, here’s the bitch: Okay so the response comes out in Arabic because Google doogle think they’re a step ahead of me, and since I’m in the Arab world, and even though my query is in English, I absolutely MUST require the results in Arabic (sarcasm); surely all I would have to do is look for the box somewhere on the response screen with the word ENGLISH so I can switch. But there is no box showing me how I can switch the response into English.

    I have personally demonstrated this asinine failure of theirs to Google people at trade shows in Dubai (last time was 3 years ago) and do you think they’ve done anything about it? No.

    So, Sergey and Larry, if you ARE in your basement giggling, or ogling at this email, or whatever it is you do while your customer service reputation goes to Hell, I hope you choke on your giggles.

  390. Comment from Holly on July 29th, 2009 :

    I need to talk to a real customer service rep. I called googles both numbers and I can’t get a hold of anyone! Please HELP!

  391. Comment from Josephine Dimiceli on July 30th, 2009 :

    Since April 30th I have been trying to get Google to correct a problem that they (or my competitor caused). When you clicked on my name, his website showed up. I have repeatedly written to google to get them to change it, they did — IN PIECE MEAL, HOWEVER, the most important thing they didn’t do was when they separated us, the put HIS BAD/LOUSY review on with my listing and to date July 30th NO ONE has either removed it or called to clarify what the problem is. THIS LITTLE ERROR HAS TO DATE COST ME IN EXCESS OF $96,000.00 IN LOST REVENUE.

  392. Comment from larrie knowles on July 30th, 2009 :

    what is goole money master is this a scam

  393. Comment from Jim on August 6th, 2009 :

    I am here sharing my experience using google adwords. I live in Shanghai, China and operate a small business. I’ve heard all good things about google and decided to advertise on adwords and here begins my horibble experience.
    First two weeks I was spending around cny 10 (about $1.3)a day and got no leads at all then some girl from google called me to help me to enter a online training program and I attended. in the training, they have a plan called “golden customer plan” which you can have if you set your daily budget to cny 100 ($15), they promised to have a customer service person to have an one to one contact with you, SUPER!
    I thought google is so nice to their customer!
    The next day that girl from google called me and offered to help us to optimize our account, she said our account is performing poorly so I let her did the job, then I found in the evening my spending has rockhighed to almost cny 200($30)!!!! (I suspected some afflicate program fraud here) I immediately sent an email (the girl refused to reveal her extension so their “golden customer plan” is a one way phone communication) and the next day the girl explained to me the content search network could be refined more and from this day the content search search has been lowed.
    In the 2 weeks our daily spending is close to cny 100 ($15) and had very few leads at all, after we had spend around cny 1000 ($150) we asked why our accounts had so bad performace, when the girl called back she explained it’s because our optimized account need more time to stablize, she said it should be at least two weeks, and when I asked her why we have almost non leads after around 1000 clicks, her answer is “CLASSICAL”, she told me it’s because our account has too low ctc (less than 0.04%), I agreed our ctc is too low but again no matter what ctc is, 1000 clicks with no leads, that means the conversion rate is too low, “BUT it’s bacuse your account has too low ctc, you need to let it run for more time”, I got confused.
    I belived her again and she added some more keywords, compaigns to my account and then a miracle, she disappeared all together, I’ve sent nemorous emails to google and it’s not two weeks we’ve spend another cny 1000 ($300) and got no way.
    It’s so funny google treat their “GOLDEN CUSTOMER” this way.
    Today I finally called google china and tried several times finally got a girl behind the phone, she listened to my complains for some time and then told me the only thing I can do is “TO WAIT FOR EMAIL REPLY”, she told me she could not help and she could not set me up with a tech person, and she have no idea what’s their “GOLDEN CUSTOMER PLAN” and also there is no complaint department and finally she told me there are lots of other customer waiting and she couldn’t help me any more and hanged up the phone.

    I am so pissed by GOOGLE CHINA (maybe your guys in the states have better experience I don’t know) I know almost think all they google china did is A BIG SETUP to hook you into adwords and spend some money and then abandoned you
    1) they “GOLDEN CUSTOMER PLAN” is a setup to hook you in
    2) they never give you an extension so you can call back
    3) the optimzed your account to spend CNY 100($15) a day and it’s highly suspicious their content search setup includes some afflicate cpc fraud website.
    4) They disappeared after you’ve spend enough money and kick your golden customer hard ass
    5) they never replay your emails (no actually their reply is prompt at the begining,but then all sudden gone, together with their calls)

    6) AND I SUSPECT GOOGLE CHINA is also cheating their customers through some faked clicks! why? see below:

    I just did an analysis myself on my site’s apache log file and found there is an IP 202.108.201.39 making around 10 clicks a day on our ad. This IP is from Beijing (where google china operates) but my ads is targed only in Shanghai this IP is keeping visiting me after I turned off the content search network. I could not find any detailed information but it smells so suspicious!

    HI GUYS that’s my horrible experience with google china, I really hope this kind of story could be distrubted to more people before more get cheated by google…

  394. Comment from Jim on August 6th, 2009 :

    a correction, that google girl called me 4 weeks ago

  395. Comment from Jim on August 6th, 2009 :

    Sorry my english has rusted a lot, there is another fetal typo in my comment:

    it’s not two weeks we’ve spend another cny 1000 ($300) and got no way.

    should be

    it’s now two weeks we’ve spend another cny 1000 ($300) and got no way.

    it would be nice if mod could help me to merge my comments

    Also is there some thing we all can do to address this issue? put it into magzine front cover? lodge a legal complaints? what do you guys think?

  396. Comment from Valerie on August 6th, 2009 :

    THIS IS THE WORST SUPPORT EVER!!! I cannot get into my primary email and they tell me to fill out this form and provide a secondary address and then two days later they say they cannot varify that I own the email address that I inquired about but yet i can get the password user name and all my personal information correct. I try to reset my password through the website and it tells me that the username no longer exists but yet when I try to instate my username it says its already in use. I call trying to get help with google mail they tell me to go to the help site and its just one big circle NO ONE WANTS TO HELP

  397. Comment from Cherie Cook on August 7th, 2009 :

    I would like to know how you get away with giving out my phone number to a bill collector who is trying to get in touch with my neighbor to collect a debt. My information is suppose to be secure. What is your excuse? My neighbors business is of no concern to me and is against the law for anyone to be calling me for information. I believe the State Attorney Generals Office will be quite interested in these actions of yours. Thank you for your time. An imediate response (STAT) would be nice.

  398. Comment from Jose on August 8th, 2009 :

    I place a order/payment throught google and it looks like a fraud.

    can you let me know what is going on with.
    They are using google to scam people??

    FEDEX HAVE NOT RECEIVED ANY PACKAGES TO BE DELIVERY ACCORDING TO THE FEDEX TRACKIN NUMBER

    xxxxxxxxxxxxxxxx
    From: Google Checkout
    To: Jose-bl69a8cdoj6@checkout.google.com
    Sent: Friday, August 7, 2009 7:45:47 PM
    Subject: Status request for order #310511705853435

    Hello Satellite 4 Less,

    Jose Gamboa has sent you the following message:

    Status request for order #310511705853435:
    FEDEX HAS NOT RECEIVED PAKAGE? CAN YOU LET ME KNOW WHAT IS GOING ON

    Order Details - Aug 1, 2009 11:55 AM PDT
    Google Order #310511705853435

    Shipping Status Qty Item Price
    Shipped 1 SonicView iHub Dongle $74.95
    FedEx #931326560000955 1 Sonicview 8000 A1 8PSK V2.0 $59.95
    Shipping & Handling (Google Checkout) : $39.95
    Tax (FL) : $0.00
    Total: $174.85

    Replies to this email will be sent directly to Jose Gamboa.

  399. Comment from Robert Evans on August 11th, 2009 :

    I am having problems with downloading attachments on gmail. I am using a new Mac Mini and my wife is using a Dell PC. We have wireless networking and both have the same problem.

    HOW DO I CONECT TO CUSTOMER SERVICE. This appears to be something you no longer provide. I have had good results using e-mail from other companies. What is wrong here. YOU OR ME

  400. Comment from Luke on August 12th, 2009 :

    Who can you Trust in these “World gone Bad’ Days?
    Hebrews4:7

  401. Comment from Jim on August 13th, 2009 :

    Some updates on my side:
    1)Finally I got an email from Google explaining their “golden customer plan” is a help program for adwords newbiews for 3-4 weeks telephone support. For me I only got 1 week support so Google is lying…

    2) that suspicous 202.108.201.39 is still “clicking my ads” even I’ve banned their IP in google adwords.

    3)I just discoverd another typical google cusomer service big loop…

    step1, you send your inquiry through google adwords and you got a reply from them advicing you to visit google website first for help and if you still can’t find answer then you reply this email, they will get back to you.

    step 2, you can’t find any valuable info so you go back and reply the email

    step 3, you will be very suprised to see a reply from google saying they are sorry, from now on this email is only for notifying you and could not be used to answer questions. and to ask a question please use “contact us” in google adwords.

    You see it’s a dead end.

    4) other bad things I found about google:

    in a recent advertisment from them (still about their golden customer plan), there is a link to the program but once you click it, it directs you to a dead webpage…. this is how google conduct emarketing…

  402. Comment from GS on August 13th, 2009 :

    Google does seem to make it difficult to open up an email account which they readily use to spy on their account holders. A company that wants to use targeted advertising on its email account holders should definitely have an easier account opening process and one that is less prying. They required me to give them a cell phone number to send me a code so that I could open a “free email account”. They said it was to keep down the spam. The only people likely to send me too much spam is Google.

  403. Comment from herb sontz on August 14th, 2009 :

    Dear Google:
    I’ll bet you get a lot of comment on today’s pictorial.
    A lot of people will think it resembles and/or represents a roadside bomb.
    What do you say, $5.00?
    Herb

  404. Comment from Larry A on August 14th, 2009 :

    Can someone explain to me why Google chose to use a picture of what seems to be a pipe bomb for their logo for August ‘09 ?

  405. Comment from Julie Leahy on August 16th, 2009 :

    I simply wanted to contact google to let them know that I believe the website below is using the google trademark in a scam.

    https://www.processcartcenter.com/MTAxNjh8MjI2M3wzNjgwMTN8djI=/mxsgn4b9/g

    I would hope google would want to know this.

  406. Comment from Lena Daniel on August 17th, 2009 :

    what is the “google profit house”? Is it just another scam? I am tired of people scaming other people to get ahead. Can you explain the process better to me before I try it. If it is so good to get into, how come you can’t tell more on the website? Its like it is just a big secret.
    signed,
    Mrs. Beware

  407. Comment from Nancy Hagman on August 19th, 2009 :

    Hello,

    I’m receiving a lot of distasteful / pornographic materials from several users with a gmail account.

    Please let me know what I need to do about this - report them to you?

    Regards,
    Nancy Hagman

  408. Comment from charles on August 20th, 2009 :

    I want your spamming stopped!!!! is the latest. I put an ad on craigslist and get garbage from gmail. MY ADS SAY NO SOLICITATION OF ANY KIND!!! but you people ignore this! QUIT SPAMMING ME GMAIL!!!! If an ad reads no solicitation, why do your MORONS ignore it???? Common sense tells me not to do it, but I guess those two words aren’t in your vocabulary. I wouldn’t buy or use anything from any of your advertisers. Once you anger me, I delete!!! Come on, use your head! Why are the SCAMS still going on? I’v notified you before. I think i’ll notify the feds again. You know the scam, the niggerians wanting us to claim our prize for only $130.00. Why are they still operating?? Oh that’s right, they pay to advertise!

  409. Comment from Sarah C on August 21st, 2009 :

    You can call the number above and press ‘0′ to speak to a live person. Even so, they are decidely unhelpful…I am trying to find out what Google have billed my bank account for when I have never purchased anything from them, only to be told that Google’s billing department does not accept incoming phone calls. What a joke.

  410. Comment from Al Duhan on August 24th, 2009 :

    Do I have to remove google from my P C to save it. Google has taken over my email. Even after I make yahoo my home page, google takes it back just kike a virus. please reply. I will wait until Aug 30 and remove of google from my P C.

  411. Pingback from Google Customer “NO” Service Policy Sucks! | Self Taught SEO | Learn Everything SEO on August 24th, 2009 :

    […] Admittedly, the problem was with my bank, but I decided to go the Google route first, since my card worked with all other accounts I updated.  Anyway, it was a lesson to be learned, because I had no idea Google customer service sucked this bad! […]

  412. Comment from BoBBle on August 25th, 2009 :

    G-O-O-G-L-E aka commie bastards !!
    Sorry Soros losers

  413. Comment from Anthony Gehon on August 26th, 2009 :

    I am so pleased that upon the opening of your search engine that you take the time to educate the world. Items like the Galileo Telescope anniversary and many more are very much needed in our ignorant society.
    Please don’t stop. Thank you.
    Anthony Gehon

  414. Comment from Todd on August 26th, 2009 :

    Having been here from the beginning of the internet I must say,

    I have watched GOOGLE and the other search engines develop huge profits from selling space to Merchants that come up when we query.

    Wait just a dog gone minute! The WWW is not the World Wide Business Web.
    I see no reason, I should have to suffer merchants that almost never live up to their claims, popping up from my queries.

    If I want business I will look for them.

    I just want the internet and information not a gigantic advertisement from log-on to Log-off.
    I will promise not to buy anything online as it is stupid anyway. No level of security promised is worth the risk. And I will not do business with someone that can not speak straight or look me in the eye.

    So just stop posting them. The business’s online are bad for me Bad for America and Bad for the Internet.
    These types of business operations are less than reputable, Lacking in Ethics and you may never even know. Playing themselves off as professionals. Shame on all of you for making this a problem.

    Todd from Tucson

  415. Comment from Todd on August 26th, 2009 :

    I will take Google off the search engine list until they push the merchants into a section like the images and e-mail sections they have laid out.

    No reason for this at all. I will not help you anylonger.

    Todd from Tucson

  416. Comment from HUGO DE LA ROCHA on August 26th, 2009 :

    I AM NOT HAPPY AT ALL TO HAVE IN YOUR WEBSITE MY G-MAIL ACCOUNT OPEN TO ANY BODY USES MY COMPUTER. IT SHOULD BE AVAILABLE ONLY THROUGH THE USE OF THE PASSWORD.

    HOW CAN I ADDRESS THIS PROBLEM?? OTHERWISE I WILL HAVE TO CANCEL MY GMAIL ACCOUNT.

  417. Comment from jYE on August 29th, 2009 :

    the michael jackson front page logo is very cool!
    Thanks for google’s creativity! Thankyou!

  418. Comment from hardeep singh mangat on August 29th, 2009 :

    please change my orkut account. replace the orkut account with the gmail account mail. and remove rediff opening
    please do it as soon as possible

    add gmail opening site

  419. Comment from doug on September 6th, 2009 :

    I have a free listing of my bussiness and have received 2 negative reveiws and can not delete them. People in your lives some times are upset and post wrongful reveiws about a bussiness in vengence. I would like not to advertise on google but can not contact them to delete my listing. It is a shame that a person can not defend thier bussiness and have to be subject to deflamatory remarks. Delete my listing google!!!

  420. Comment from S. Callaghan on September 10th, 2009 :

    I agree with you regarding their customer service. I have been attempting to contact the company, and have been going around in circles. Using their website “contact us” link gets me nowhere. Calling their phone number simply leads back to the website. The company is located nearby. I suppose I’ll have to pay them a personal visit, however, I expect the door to be locked, with an armed guard disallowing entrance to any but employees. Maybe I’ll have to get a job there to have my issue addressed.

  421. Comment from lucy king on September 11th, 2009 :

    someone from my son’s school used michaelli2011@gmail.com to check on my son’s school grade from October 2008- May 2009. Please help me find out who did this to my son. Thank you for your help.

  422. Comment from lucy king on September 11th, 2009 :

    michaelli2011@gmail.com— This person’s ip address is
    209.85.147.18 Please help me trace this person’s name and ownership address. Thank you.

  423. Comment from Mike Bauer on September 11th, 2009 :

    THANK YOU for not celebrating the 9/11 terror attacks. The mainstream media might try to suck you in to getting defensive about not doing something “special” to commemorate the day but I, for one, am grateful that you haven’t!

    Thank you so much! A devoted Google user.

  424. Comment from shin on September 17th, 2009 :

    First off let me say I love google and am confused as to why they do not have an email address but I love the services i use and that are available.
    Well I sure got here to late but I will leave a message any way. For Google being a internet company they have no email address themselves. Whats up with that?
    Then there is this google crome that is suposed to be so great. Well I would like to quit getting these notices that google crome runs faster because none of thoes new steroid types run at all. They all clog up the computer and no matter what I do they continue to go down. I tried most of them so far and most of them do not only go faster they bairly run.
    I have had two screens up with the regular old E brouser on one and GC on the other. Usually the GC is still empty when I am using the information that has come over the old IE.
    So thanks but no thanks and good luck in the future.
    shin

  425. Comment from S - Chicago on September 22nd, 2009 :

    Look everyone, I’ve sat here in this forum scanning through every single post and one thing is painfully clear….GOOGLE HAS ZERO CUSTOMER SUPPORT. I despise it yet understand it. Customer service can be a nightmare and when you open the phone lines you also open up that can of beans. Google on the surface is a terrific company with an amazing suite of services. Services that you love and enjoy daily until the one day when you have a problem. As a result of the lack of customer support, this should be the day that they lose that customer but usually the customer just deals with it and keeps on using GOOGLE.

    The only real way to show GOOGLE it would be less expensive in the long run to have a customer support center is to simply give up on them completely when you have a problem they do not solve. I know it’s difficult because they have their little fingers into almost everything that touches the web, computers & now mobile devices. There are plenty of alternatives. Hell I wasn’t even a google user until the past couple years. I always used to “yahoooooooooo”.

    The funny thing is that I have both a yahoo & google ad account and yahoo spent 30 minutes on the phone schooling me on their services recently without having any real problems but google on the other hand will not even return an email and has bugs galore.

    So the eternally burning question is why do I stay? I have a simple choice. 1# I either stay and deal or #2 In an effort to appeal to google’s common sense, I stop using them all together and never go back. See what happens when their revenue’s drop exponentially because all of us banned together and committed to leaving google. How fast do you think they would implement customer service then?

    S - Chicago

  426. Comment from sandy on September 24th, 2009 :

    I need some help in webmasters/tools. I have verified my website on sitemap , Even it is showing 4 url indexed, but how to site link the web site having url listed below the website.

  427. Comment from Nancy ARG on September 24th, 2009 :

    There is NO, ZERO, NONE, help at all from Google. Even if there has been a possible security breach, someone may have hacked in and gotten all your stored info, vital info and your contacts, they could care less. You ONLY get help if you have their PAID version. They are horrible at getting any info to their users. Today contacts in our Gmail for many people have simply disapeared. Not one statement from Google to at least let us know what is happenning or that they even know what has occured. I am getting the heck out of Google and will use any other provider that at least has some type of support besides a website that does ot help in the least.

  428. Comment from nicole on September 26th, 2009 :

    Ok so I don’t understand how a multibillion dollar company that is probably ran out of whomevers grandmas basement doesnt have a simple email address to use as a contact. I am not calling anyone to do business, as what I have is needed to be seen not heard. Wanna send me an email address that works? Thanks By the way as you see I have a yahoo account because google doesnt ever repond to my problems- I could change back if answered.

  429. Comment from Nayada Dhanaphatana on September 27th, 2009 :

    We have found that someone had contacted Google pretended that they are the owner of my busines and notify you that our business has been closed. Caused us to lose tremendous clients. So we need to have your customer service contacted us ASAP. Moreover we are looking for your marketing department to help us promoting our business too. Please call me at 310 699-4999.
    Nayada Dhanaphatana
    Marketing Director

  430. Comment from Tom Crandall on October 1st, 2009 :

    Nayada,

    You have to post your problem on the Google Help Forum:

    http://www.google.com/support/forum/p/maps/label?lid=15a100aba709dee8&hl=en

    Hopefully someone will follow up within a week.

    Tom

  431. Comment from john dowson on October 4th, 2009 :

    i have left my wife and she has changed the password for my business email (jdbodyrepairs@googlemail.com) please could you tell me how i can change this or will i have to change my business email
    i would be gratefull for a quick response due to this been for my business.
    many thanks

  432. Comment from Elaine Pope on October 4th, 2009 :

    I just posted my name and Visa Card for the Kit. I have looked at the link explaining the type of job activity for Google. I am not a qualified person to do this type of work. I do not like marketing or sales. I was hoping more for a position of writing reports on a specific subject. Well, since the work is marketing, please delete me from your list. I cancel my request, please do not send the kit!!! and delete my Visa Card number as well as cancel the 1.99 shipping charge. I need to earn money not have money taken for something I am not qualified to do even with the training you offer. I am not a salesperson and do not like marketing at all.
    Elaine Pope

  433. Comment from Heidi Lattuada on October 5th, 2009 :

    My son is in Jr. high and would like to send a letter to the CEO, or Owner of Google (not a complaint), can you please provide a mailing address or email address so it reaches the correct person. Thanks

  434. Comment from steven on October 7th, 2009 :

    I just recieved a phone call from a guy who said he was with google, asking me to pay for searches for my buss, and when I told him I won’t pay up, he said he would remove our company from the search engines. If this is how google works I will use ask and any other engines bur google. I will be filing a compaint with our attorney general and dnc and the fcc, as soon as I’m done with comment. The phone number this dumy called from is 647-477-4840. I expect to hear from google or we will see where the complaint goes.

  435. Comment from steven on October 7th, 2009 :

    I just recieved a phone call from a guy who said he was with google, asking me to pay for searches for my buss, and when I told him I won’t pay up, he said he would remove our company from the search engines. If this is how google works I will use ask and any other engines but google. I will be filing a compaint with our attorney general and dnc and the fcc, as soon as I’m done with comment. The phone number this dumy called from is 647-477-4840. I expect to hear from google or we will see where the complaint goes.

  436. Comment from Karen Mamont on October 7th, 2009 :

    I have two gmail accounts. Karen.mamont@gmail.com is the most important but now I can not log into it to get my desparetely needed gmails becasue I added a new account yesterday which is Karenmamontmarketing@gmail.com and that is the only account I can open? HELP!!!!!!!!!!
    818 501-8340 HELP, My work depends on me getting back into karen.mamont@gmail.com and I am on deadline,.

  437. Comment from m.mealy on October 10th, 2009 :

    please can you help i am have some very bad e-mail through google mail this man is asking for money which i at one time did reply but now he is using bad language at me i have tryed to block him but he still sends them and they are still getting through is there any way i can stop him please m.mealey

  438. Comment from Reuel Amdur on October 12th, 2009 :

    I recently re-installed my Windows XP, which meant that I also had to re-install Google Chrome. However, prior to this time, Google Chrome came on with photos of front pages of recent frequent sites I had contacted. On the re-installation, this interesting feature was gone.

  439. Comment from peanut9244 on October 13th, 2009 :

    Google is like Obama…..had a lot of good things but 100% of the time goes no where.

  440. Comment from Robinette C Smith on October 14th, 2009 :

    I went on line Sunday (10/11) to purchase Google Maps Pro for $400. I jumped through all of you hoops andfilled in all of you little boxes until I arrived at the “SUBMIT” box. It would not respond to clicking, double clicking or prayer. Perhaps you are so flush with cash these days that you are no longer interested in selling your product?? I would really like to have the product. Can you help?

  441. Comment from mary jane lein on October 14th, 2009 :

    i cannot get into my email password is not working??

  442. Comment from Steve Walker on October 19th, 2009 :

    Today was not the first time this happened. I use the same password for EVERYTHING. When I was trying to click on gmail and get in automatically, it asked for my password, that, like I said, has been the same for everything for YEARS. I don’t need to hear about how insecure it is, instead address the issue. It has my screen name right on the front of my browser, so google the web browser KNEW MY ACCOUNT NAME, but when I tried to sign in, it told me it was the wrong password. I reset my password, using the “I HOPE YOU CAN’T SIGN ON” function that is supposed to keep web bots from reading anything more than log in names (like that is secure), but it still told me it couldn’t read my password. By the way, when older people like myself are trying to use those, they can’t read it either. Anyway, I reset my password for the same thing it has ALWAYS BEEN, and it finally let me sign in. Stupid. If you are working on the site, then you should warn people that some things might not work properly. If you want me to quit using Google, switch to hotmail and Bing, then let this thing keep screwing up and your customer service is a Q&A set up from a list of FAQ’s. Google has many OLD internet customers, if we quit using it, then your advertising won’t get looked at, people will use another search engine, etc. Please, I have remained faithful, you should also.

  443. Comment from Ken Conrad on October 19th, 2009 :

    Cannot download google earth from two different computers. A box comes uo saying the site is not available or having trouble. i have thrie several times over a week now without success

  444. Comment from isidorus on October 22nd, 2009 :

    the google translations are gaga gaga gaga.it isnt even worth it to read these ridiculous and inane mechanical attempts at meaning!!

  445. Comment from Dan on October 23rd, 2009 :

    How do you let google know that this bogus virus service has taken over just about every search link on this site. The use a web address of http://panawm.com but it’s as bogus as their virus checker. Had to close my browser like 10 times to get rid of it.
    Can’t find a clue how to report this to google.

  446. Comment from lucy king on October 26th, 2009 :

    please help me find the ip address for this email——
    michaelli2011@gmail.com

  447. Comment from Dezy on October 26th, 2009 :

    Evertime I Look Something Up On Google And I Click The Link, It Goes To Something Completely Different!!
    I’ve Always Used Google And Now It Sucks!!
    Whats Wrong With it.
    Is It The Website?
    Because I’ve Tried Yahoo And Ask.com And They Work Great!

  448. Comment from Jazy on October 26th, 2009 :

    i wanted to know if you guys could remove any and everything from the words calvinnae and bossygirl4321 she is my daughter and i wanted all that removed from her name so if i was to google her name it would be gone. please and thank you

  449. Comment from Anne Harken on October 28th, 2009 :

    Hi there,
    I have a serious request for the google team. Stop playing with Lego all day and please help me do some use full work to improve your services.
    1st one hint, if I type in google.com at google chrome, I actually want the google.com page been shown on my screen, not the .de, because I am in germany and not just follow one little link in teh corner.
    I thought this is only a Firefox or Internet Explorer deliberate Problem, but google thinks they have to be as smart, which is quit annoying.
    I always thought good about your services.
    Anyway to fin out what I want from you just hack into my Facebook and look at one of the newer albums, I put my message under a picture, so you understand what I am talking about.
    I know one of you is reading this and you are more then capable to hack into Facebook, or just get in touch with me the honest way or see the improvement at the particular service, keeps your busy in your silicon valley lab.
    Regards,
    Anne Harken

  450. Comment from Iren on October 28th, 2009 :

    I’m getting tried to find out that my web site was”Reported Attack Site!” It was 1 - 2 months ago, was fix and again now.

    It is so annoying that I had hard time to find a e-mail contact to report the probl.

    Thank you,
    Iren

  451. Comment from Ronald Parker on October 31st, 2009 :

    Hello this message is for google.com

    Hello Google.com

    for some reason, I keep getting an error message that says my cell phone # is incorrect. Well, I beg to differ. There is nothing wrong with my cel phone number nor my passcodes. I have had both for 7-8 years and have no intention whatsoever of changing anything about them. You message says my information does not match yours. So, I suggest you change yours to match mine as mine is obviously correct and yours is obviously incorrect. I just thought you may need to know this information.

    Regards
    Ronald Parker
    606-523-1422

  452. Comment from kate pechter on November 2nd, 2009 :

    I have an existing e-mail account with you and I have been trying to create another one. I asked for kmdesigns11 and you approved it, but I have spent 45 minutes entering passwords that will not go through.
    PLEASE HELP ME

  453. Comment from All Indie Affiliates on November 4th, 2009 :

    Its really sad to hear that so many merchants and publishers are having issues with Google’s customer service. We’ve actually decided to cancel our accounts and move on to other search engines. We couldn’t deal with the lack of customer service with Adwords. We’ve also moved on to other types of online marketing that allows us to tread away from Google’s politics and lack of service. If anyone is interested in helping transfer to another service, feel free to get in touch with us.

  454. Comment from bri on November 6th, 2009 :

    google, i love your whole seasame street thing keep it up :)

  455. Comment from Reynaldo on November 7th, 2009 :

    goglles u.k is send an email to me that i am winner for the draw this 2009 for the amount of 450,000 greatbritish pounds.why the person that i contacted is taking money for me for the payment of delivery for the parcel,pls send an email to me as soon as possible,the name of the person who was asking for the payment is Mr gudson wood he is connected to goggles or not,pls be advised me.

  456. Comment from Rosalynn Coleman on November 7th, 2009 :

    User Id and password issue:

    After I enter in my user Id number my password automatically appears; for security reasons, I don’t want my password to automatically appear. Please disable or remove this automatic option from my email.

    Thank you

  457. Comment from Simon Narasimhan on November 7th, 2009 :

    I have my pop up blocker turned of in MIE and when I search for simple organization websites (spelled correctly)via Google, the results are well displayed but clicking on them increasingly takes me to other commerical unwanted sites unrelated to the specific web site I earched for. Is Google being invaded?
    Simon

  458. Comment from ptran on November 14th, 2009 :

    Your service is SUCK (sorry but it is true) every night (12-1AM Centrol time) I always having problem contact to my my gmail account. This is my 5th times connect to your gmail account. I love your Google site, however please fix whatever on your site (Yahoo and hotmail) never have this problem. Thanks

    PT
    Ptran33@gmail.com

  459. Comment from adsense publisher on November 17th, 2009 :

    Please remove me immediately from your snail mail list

    1311 Cherokee Road
    louisville kentucky
    40204

  460. Comment from Uncle Ernie on November 24th, 2009 :

    Who is responsible for allowing that racist picture of Mrs. Obama on your pages and in your Blog site? Is he/she trying to start a race war? What do you think will happen when they run that bozo down and someone will find out! While no one will shed a tear for his blood you’ll be responsible for it. Are you all bigots? Are you all racists? I wonder how your advertisers will feel about it when it comes out? My 2 million readers would like to know why you allow such a thing. I bet your all rethuglicans, huh? I wonder if Bing allows that kind of bigotry in their search engine? Thanks for writing this weeks editorial for me!

  461. Comment from kerry on November 25th, 2009 :

    the news vedio display on my page gets cut off at the top and bottom of the display screen. a black space above the news vedio and at the bottom. narrowing the display at the center so it has a flatend effect insted of viewing the full screen display. at first it is ok. after i use it it happends. first just a little. if i use it again its more. is this a memory problem or band width problem
    it wasent like this till after a hour this morning then it showed up. this is a google vedio news gaget im talking about.

  462. Comment from j mcdowell on November 26th, 2009 :

    I see you are scared to death and apologizing about showing the primate bitch named michele obama as a monkey. What the hell is wrong with that, she looks like one and straight out of the treetops. I bet if it had beem the beautiful and classy Laura Bush, we would have never heard from you. Google sucks.

  463. Comment from Lanre on November 26th, 2009 :

    Dear Sir,

    Please i wish to know the procedure for making payment to you in case i need to buy your product eg anti-virus which has been a major challenge in trying to buy the original versions.

    More so, with the lack of good cyber cafe in our area;does your conpany give internet service via the saterlite and what will be the cost.

    Thank you for your unalloyed customer services.

  464. Comment from Andrew Pelt on November 29th, 2009 :

    My credit stance was so bad i couldnt even get my telephone put on, never mind cable. The companies are ok

  465. Comment from Ronald Parker on November 29th, 2009 :

    Hello Google Customer service

    I just did a person search “Marilyn Monroe” for some reason Lindsay Lohan came up. She is not Marilyn Monroe. She is nothing but an atypical Hollywood whore that is in and out of rehab every other week.

    why do you think she comes up when I most certainly typed in Marilyn Monroe?

    thought you might want an honest comment
    ron

  466. Comment from Ronald Parker on December 1st, 2009 :

    Hello Google Customer Service

    I was attempting to find a city code as I was instructed to do to get a GRE test score. But, all that came up was everything but a city code. Fire code came up for example. But, I rechecked the search box, and I input exactly what it should have been.

    City Code

    Thought you might need to know this.

    regards
    r.parker

  467. Comment from Ronald Parker on December 1st, 2009 :

    Hello
    I was trying to get a city code for a GRE test result copy. But, nothing came up when I typed in City Code

    regard
    r. parker
    303-523-1422

  468. Comment from Ronald Parker on December 1st, 2009 :

    h y th

  469. Comment from fred cole on December 3rd, 2009 :

    Hello,

    I received an email from someone listing theirself as a google customer service. The message asked me for my email address and my password. I didn’t give it out. The message told me I had a few days to respond back or my gmail account would be closed because of a google updating.

    Is this true? Thanks, Fred

  470. Comment from Val Melnikow on December 4th, 2009 :

    I recieving floods(junk) of email from all kind of google groups.
    I can’t unsubscribe
    all that junk is going my business furnituredoctor@live.com email.
    I try to unsubscribe them, but it won’t let me because it says that I never subscribed to them in the First place. apx.3000 and more a day!!!!!)
    and it have to be STOP!!!!
    It destroys my business.!!!!

    Please help me stop sending those junk mails because it fills out my inbox and I can’t get to emails that I am expecting.
    PLEASE HELP ME STOP SENDING JUNK EMAILS from Googlegroup.

  471. Comment from Ronald Parker on December 4th, 2009 :

    I have a question for amazon

    I ordered only 1 stick of queen helene 100% pure cocoa butter stick. But, when the screen updated, it said I had ordered 6. I tried to delete the whole thing, but nothing happened. I can assure you that id 6 arrive at my door, the entire order will be returned

    I assume you will adjust this so that we can maintain a good seller/buyer relationship

    I just wanted to clarify this.

    Thank you
    ronald parker
    303 maple street
    corbin, ky 40701
    606-523-1422

  472. Comment from Val Melnikow on December 6th, 2009 :

    I receiving floods(junk) of email from all kind of google groups.
    I can’t unsubscribe
    all that junk is going my business furnituredoctor@live.com email.
    I try to unsubscribe them, but it won’t let me because it says that I never subscribed to them in the First place. apx.3000 and more a day!!!!!)
    and it have to be STOP!!!!
    It destroys my business.!!!!

    Please help me stop sending those junk mails because it fills out my inbox and I can’t get to emails that I am expecting.
    PLEASE HELP ME STOP receiving JUNK EMAILS from Googlegroups.

  473. Comment from MarciaT on December 7th, 2009 :

    Today is Pearl Harbor Day recognition. SHAME ON YOU. Your first page word “GOOGLE” has typically honored events in the past. SHAME, SHAME ON YOU.

  474. Comment from ian king on December 7th, 2009 :

    google have listed our house name and number as a taxi company carriages 01896830124 is a private house as the festive season is almost here you can understand we must get this removed at the moment we are getting calls late in the evening and early hours of the morning please delete our information
    thanyou
    ian king

  475. Comment from jack moss on December 7th, 2009 :

    SHAME, SHAME, SHAME ON GOOGLE….I HAVE JUST GOTTEN OFF THE PHONE WITH A YOUNG LADY AT GOOGLE. SHE ADVISED ME THAT THE COMPANY,,,GOOGLE4MYBUSINESS IS NOT AFFILIATED WITH GOOGLE.COM AND THAT THEY ARE A RIP-OFF…I ASKED THE YOUNG LADY TO PLEASE FORWARD TO ME AN EMAIL TO THAT EFFECT, AND WAS TOLD THAT IT COULD NOT BE DONE. THAT THEY DO NOTHING TO STOP THIS ISSUE FROM HAPPENING OTHER THAN DENYING A RELATIONSHIP. SHE SUGGESTED I CONTACT MY CREDIT CARD COMPANY TO STOP THE UNAUTHORIZED BILLS THAT HAVE BEEN PUT ON MY ACCOUNT. GOOGLE DOES NOT TAKE INCOMING PHONE CALLS, THE SUPERVISOR WILL NOT CALL BACK, YOU CAN NOT LEAVE A RETURN PHONE NUMBER. WHAT A TERRIBLE SHAME TO HAVE A COMPANY LIKE GOOGLE BE SO WORTHLIST TO PEOPLE WHO NEED THEIR HELP…A RESPONSE WOULD BE WELCOME, BUT I FEAR THAT WILL NOT HAPPEN IN MY LIFETIME..

  476. Comment from muhamad on December 8th, 2009 :

    please help me ,i have fixed Google talk several times but i could not make it work to make voice and video calls.
    please tell me what to do…
    thanks Google people
    note please email me your answer

  477. Comment from tony on December 8th, 2009 :

    Hi please could you tell me why my web page has been removed from the main page of mobile car detailing Perth or car detailing Perth.
    The site in question is www.tonysmobilecardetailing.com.au I used to be just under car class or above on the main page but I have disappeared we are loosing a lot of work through this so your help would be much appreciated you can contact me on 0414219300

  478. Comment from bill adamchek on December 9th, 2009 :

    trying to get in touch with you for support is like going through a maze. I have been using google search for a couple of years to look at photos and pictures for reference. something you have done in the past few days has changed and I can no longer view picture in a full size format. what did you do and why did you change such a simple and effective tool? please help or go back to your original picture search vehicle.

  479. Comment from Jan on December 13th, 2009 :

    What is wrong with the Lovell WY weather? Each time I check it, the current conditions have changed and they don’t resemble the more detailed information.

  480. Comment from Jody on December 15th, 2009 :

    I need to talk to someone regarding the placement of our business name on your search engine….Please contact me at 561.630.3142 or at jody@metricbolt.com, thank you very much.
    Sad to see so many people unsatisfied with your customer service.

  481. Comment from Mohamed Hasan Khalil on December 15th, 2009 :

    Dear Google Earth / Maps
    First of all, I would like to introduce myself; I am Dr. Mohamed Hassan Khalil the Director of the GIS & Remote Sensing of the Globe Telecom Company.
    In brief, we are one of the leading provider companies for the high level of detail and accurate digital map of Egypt. Furthermore, we are the company which provided “Orion-Me Company” by digital map which already delivered and published on Google Earth.
    My objective from this mail is to update and notify y that we are now have a new & updated release(s) of high level of detail and accurate Digital Map covering new coverage’s in Egypt with navigational attributes, footprints, detailed house numbers, more than 1.7 Million POI, 3D land mark,….….etc. Furthermore, we are now working to cover the rest of all urban coverage’s in all Egypt (29 Governorates) with the same specifications of high level of details, high accuracy, ………..scale 1:2500 and we will finalize all within the next 10 months and we already started in that regard months ago..
    Therefore, I would like to open the channel of communication with Google again. I attached hereunder all my contacts.
    In case this email is delivered to the wrong guy, pls accept my apologize and forwarded to the right guy.

    Thanx in advance and wait your feedback

    Dr. Mohamed Hassan Khalil
    GIS & Remote Sensing Director
    Globe Telecom Egypt
    72 Gameat El Dowal El-Arabia St., Mohandessen, Giza – Egypt
    Mobile: +(2012) 3663836
    Fax: +(202) 33388397
    Email: mohamed.hasan@gt-egypt.com
    moh.hasan.khalil@gmail.com
    Messenger: moh.hasan.khalil@hotmail.com
    Skype ID: mohamed.hasan.khalil

  482. Comment from Esmail on December 17th, 2009 :

    Dear Sir/Madam,

    This is an out of the question comment & it is exceptional for me to ask this. But i really need USD 4000 before 23rd Dec 2009. Please do not take this as a donation but am willing to repay back immediately am done with my goal. am ready to pay back double the amount. I really need the money, can someone please please assist.

    Thank you all in advance & waiting for a positive
    feedback.

    ESMAIL ABDUL HAMID
    Email: esmail@live.co.uk

  483. Comment from Gil on December 21st, 2009 :

    Why is it that such places as Google and Yahoo make it extremely difficult to contact them by email?

    I spent about 15 minutes on Yahoo before finding the Customer Service link and nearly that much time on Google to a link (not customer service). It’s a waste of one’s time.
    Oftentimes, link after link on page after page sends you to the same forum or help page. Come on already!

    I realize these two businesses must get tons of emails, but that’s what they’re there for - to do business.

    In my case - For more than a year, I have been making a suggestion to Google about their search criteria. Today I see it has happened and all I wanted to do was thank them.

    Please Google - don’t be like Yahoo in this category. Make it easier for customers to contact you - whether by phone, mail or email.

    Thank you

  484. Comment from Sara Feighner on December 21st, 2009 :

    I have another ad for your watch list - Risk no Cost Google Kit. Their e-mail address fastblogincome.com. Please warn others. Their trial cost is listed as $1.97 but they charge $2.99. Make sure that the third page is read carefully because I found out hard way trial period is only (3) three days long, then they will without contacting you charge $74.97 to what ever account you gave for the original cost. Their mailing address is

    Fast Blog Income
    19 Dunelm Way
    Leadgate County Durham
    Consett DH87QP
    UK

    Sincerely,

    Sara Feighner

  485. Comment from noname on December 22nd, 2009 :

    So how to contact google by email..? is it possible and why are they hiding when we need help..? I have a question that might help them to improve their help center too..

  486. Comment from Flo Sarigianis on December 25th, 2009 :

    Merry Christmas to all. Thank you all for having created Google. Your Google search has always featured great images of current celebrations and commemorations. Today is Christmas, the day we celebrate the birth of Jesus Christ. This day would not exist if it were not for this. A nativity would be so appropriate for your search picture.

    Sincerely, Flo Sarigianis
    USA

  487. Comment from Hillbilly Gardener on December 26th, 2009 :

    Like most, I have little good to say about Google. Especially in the area of customer service. But reading through these comments some common issues become glaringly apparent regarding Google in particular and the internet in general.

    1) The grammar and spelling of many (if not most) who post in not just this forum, but all forums is so atrocious that it would be difficult for anyone to take them seriously. “Spell-Checking” is almost a universal feature of computers today. Use it! Proofreading and punctuation used to be taught as a regular part of an every day education in schools. Apparently, this is no longer the case judging by the near “undecipherable gibberish” posted by many. It is apparently acceptable by many to just throw out a string of unrelated words in a post and assume that the world knows what they are saying. Or perhaps the issuer’s frustration level is so high that there is a detachment from understandability. But who is the worst of these, the one who writes these strings of misspelled gibberish or the one who promotes it by publishing them? Psychologists call this “empowerment” I believe.

    2) The apparent reliance of many on someone else to do everything for them rather than getting involved and doing any research for themselves. In nearly every review of “Gmail” that I have come across, the ratings for gmail’s security, reliability and ease of use nearly always ranks at the bottom of the lists. Yet, people by the thousands are signing up for it every day. Why? Is it because people have become so enamored by the “Google” name that they will blindly follow them wherever they go?

    3) The apparent inability of the average person to comprehend even the most vague comprehension of the vastness and complexity of the internet. There are literally billions of websites in the world today and trillions of individual transmissions across the internet every day. Yet people act and react as if theirs is the only one out there. It is totally illogical in any sense of the word to assume that any one or group of search engines can catalog and organize these in any form without at least some form of problems arising.

    4) People throw up websites right and left and all expect theirs to go to the top and somehow magically stay there. To make matters worse, the proliferation of unscrupulous people on the internet who are selling “magic-bullets” to get you to the top and keep you there is growing exponentially. Getting to the top requires either very deep pockets or work and a lot of it on an on-going basis. And, to make matters worse, it requires constant, on-going work. Because there are so many of dubious character trying to find ways to “beat the system”, the means by which search engines rank a particular website are of necessity constantly changing. Sometimes daily. Therefore, a person with a website absolutely must be in a state of constant research and change in order to keep up with current trends.

    In the future, start doing your homework. Quit thinking all you have to do is “build it and they will come” and for goodness sake proof-read your work and use spell check. Maybe then someone will start taking you seriously and perhaps one day consider your complaint.

  488. Comment from Hillbilly Gardener on December 27th, 2009 :

    Yes, I posted yesterday and I deliberately did not fill in completely my web address, but the more I thought about it, the more I couldn’t help but think that I don’t mind if folks contact me. I also did a little more research after leaving this sight and became even more perplexed at the attitudes that some folks show toward any given issue. Now, it can never be said that Google is (or perhaps ever will be) a “customer oriented company”. But, the honest truth that each of us must face is that each of us in turn must accept a piece of the blame for what Google (or any company for that matter) is today, and the simple fact that they have become what “WE” have made them to be.

    We, the users and supporters of such companies make any company what it becomes by our support. As long as we continue to support “ANY” company by our patronage, they will continue to be what we have created. As long as we continue to patronize any company, we give that company our stamp of approval as to how they choose to run their company. As long as we continue to support Google by using their services and spending our money with their advertisers, they will continue to operate as they have in the past. And will probably get worse before they get better.

    Another very key point that we as a human race refuse to remember or acknowledge, is that business is about money and let’s face it Google is quite successful at that. From a purely percentage standpoint, it doesn’t require vary many people contacting their advertisers and letting them know that we will not spend our hard-earned dollars with them until Google changes its ways before those merchants start putting pressure on Google to change. But how many people are willing to take stock in their “wants”, or their own future by taking just a few minutes each day to target a few businesses for boycott? No, for many, it is just easier to complain a lot and then have the audacity to wonder why the company we’re complaining about doesn’t change.

    One will never see any real change as long as a companies pocketbook remains full. Wal-Mart is a good example that nearly everyone who might read this can relate to. I have yet to find anyone who remembers the days of quality, who has much good to say about the company other than it’s convenient. Yet, these same people who dislike Wal-Mart so much will be among the first to also complain about jobs leaving our country and the loss of American jobs in general. Yet few know (or care) that from 65% to 75% of ALL of the merchandise that Wal-Mart offers (including food) comes from other countries. China is Wal-Marts biggest supplier of goods. One report I read on China even went so far as to cite a report that Wal-Mart’s imports were so large from China that Wal-Mart now has a great deal of influence in how the Chinese government is run. These things are not hidden or obscure from the public and fairly easily verified by anyone who has worked at Wal-Mart for any length of time because Wal-Mart as a corporation makes only minimal effort to keep these facts from being made public. Yet, we keep going back to Wal-Mart don’t we and giving them our support?

    Bad enough this is, but why then do we continue to be so disillusioned at the fact that jobs are leaving this country? And, even more amazing is the fact that we will give Wal-Mart our dollars while complaining at the same time that our government needs to bring jobs back to this country. Oh what hypocrites we are! Google is no different. We will complain without ceasing about issues regarding Google and then turn around and do a search for something on that same search engine and perhaps even buy something from a company that supports Google with its advertising dollars. No my friend, we have in Google just exactly what we wanted and we have no one to blame but ourselves and we don’t like it. Perhaps, it’s because deep down inside, in those hidden recesses of our minds that we refuse to accept, we secretly know that Google is us. Perhaps, it’s the fact that we are an apathetic people that care little about anyone but ourselves that is troubling us more than what may be occurring within the hallowed and secretive backrooms of some corporate giant.

    Perhaps it may be nearly impossible to contact anyone at Google directly, but we have at our disposal a much more powerful tool - our checkbooks. And this, they can never take away. But, this requires effort on our part and it may require a certain amount of sacrifice in time and perhaps a little less choice at first. But we can change who and what Google is and ultimately who we are. The troubling aspect to all of is that the hard reality is that few will take the time or effort to make a difference and the rest will ride the coat tails of our efforts. But then, such is the way of humanity today.

    The Hillbilly Gardener
    plantman.ozarks@yahoo.com

  489. Comment from Gary Burkholder on December 30th, 2009 :

    I am really beginning to hate Google and all search
    engines. When I type in a specific search. So much CRAP comes back to look at it takes forever to find what I really want. You need to do something to fix this bullshit.

  490. Comment from David on December 31st, 2009 :

    I own a dj entertainment company and spend $1500+ on google adwords every month since it’s inception. Recently I got a call from Google to dj one of their holiday parties. In my quote to them I added in the p.s. that I am a loyal. long term client and told them how much i spend per month. My fee for their party was my normal fee and is slightly above average for my market. I got back a letter(one week later)telling me that the fee is “Way more then their budget” and added “glad you are a fan of adwords”. Way more then their budget? Are you kidding me? Well my “budget” with adwords just decreased to nothing.
    Coupled with the fact that after all these years of being an adwords client I can’t reach someone to speak with I’m done with them. I am firing them. I predict many years from now they will go the route of GM…..this kind of smugness, greed and shit customer service ALWAYS catches up to morons like this.

  491. Comment from KEN THIEM on January 1st, 2010 :

    I JUST WANTED TO THANK YOU ALL FOR THE GREAT THINGS THAT YOU DO, AND WISH EACH OF YOU A HAPPY NEW YEAR. IT IS MY FONDEST WISH THAT EVERYONE OF YOU HAVE ALL OF YOUR DREAMS COME TRUE.

  492. Comment from Ronald Parker on January 2nd, 2010 :

    This message is for google.

    hello google customer service

    I keep getting an error message that says my link is broken. I have no idea what that means. This just started and I have had no other problems with anyone else

    regards
    r.parker
    606-523-1422

  493. Comment from Motuphi on January 3rd, 2010 :

    Well now I’m starting to understand why Google is beginning to give itself such a bad rep: Before I say anything, I’d like to point out that I’d developed a product loyalty to Google and was someone who always defended them…until now.
    First off: About 3 months ago, I was using google search engine and one of the 3 top sites that opped up had a rootkit on it that corrupted my computer. I lost a year’s worth of files, pictures and videos due to the necessity of having to run recovery disks. Back then, Google had an email address that was easy to find, so I though they actually cared and wrote them about it, reporting the website. A month later, the corrupted site was STILL one of the top 3 that came up for that search.
    Second Google offense against me came about a month ago: I was viewing various pages that came up about me in their search engine. About 3 pages into the search, Google STOPPED me and accused me of misusing their search engine, which I found to be very insulting. Again, I was able to find an email address fairly easily and wrote them about their insults and injury (I had to resort to yahoo to continue my search, which never gave me any flack about how many pages I wanted to read.
    Well today, Google insulted me again AND gave me a page telling me that if I don’t bookmark the pages I revisited, they were recording my ISP and my service provider when the whole thing was GOOGLE’s fault.
    I did a search for “what causes runtime errors” and visited 2 pages at the top of their list. The second page I went to offered a download site that I was apprehensive about trusting. So I back paged to the google results only to find that google had MOVED the 1st page I visited!
    So I hit a few of the links there, looking for the one I thought I could trust because it claimed to be a microsoft supported site. I finally found a link to it on the right side, in the sponsored results. I went to the site and tried to download the tool they offered, but my anti-virus program stopped the download, claiming that it was virus infected (I was dumbfounded).
    So I went back to looking for the other site that I didn’t trust the first time, only to have Google interrupt me with the insult that I was abusing their search engine, trying to drive “pay-per-click” counts up on those sites and that they were recording my ISP and service provider for the purpose of reporting ME for misuse!
    So, now I understand why everyone is telling me to uninstall all Google related stuff from my computer and to use another (ANY other) search engine, because Google’s corporate greed has caused them to become very user UNfriendly.
    If they’re that concerned that a site may get an extra 3 cents from me hitting a site twice, then they’ve really gotten too far out of hand.
    I tried, to no avail, to find an email to write Google about this and they’ve conveniently hidden their email address so well that I can’t find it. I’m afraid to use their search engine too much to look for it because they’ll accuse me (AGAIN) of trying to drive up “pay-per-clicks”.
    We need new legislation to stop search engines like Google from even offering a “pay-per-click” option or service if they’re really so unconcerned about how we, the customers/users of their service, will be treated if we can’t find what we’re looking for right away, or if we’d like to read more than 10 pages about a given subject in any given evening.
    Google never addressed the issue of the virus corrupted website that still pops up as one of the 3 top options in the search results for the search I did 3 months ago. And, now, they want to report ME! Well who do I go to to report GOOGLE? They’re the ones who’re in the wrong on all of these occasions!
    I’ve lost my product loyalty to Google and I’ll be requesting that my next laptop not have any Google stuff in it. I can’t even believe the insult to injury.
    Motuphi

  494. Comment from dudex on January 4th, 2010 :

    i have the domain www.googlecustomersupport.co.uk for sale on ebay if anyone is interested.

    http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=230420037400&ssPageName=STRK:MESELX:IT

  495. Comment from Angel on January 4th, 2010 :

    im in need of a live csr. there is huge problem brewing on your you-tube website. ive been getting personally attack by 2 people. both have told me i shoould kill myself. ive saved all of thier replies. if you need proof.

  496. Comment from Jeannette Ferrell on January 5th, 2010 :

    I contacted you last year about this same issue. To day, Tuesday, January 5, 2010, this extremely important issue has yet to be resolved.

    The image of my home is being BLOCKED by a huge truck. Please remove this blockage so people can find the entrance to my home with ease.

    I need this resolved as soon as possible as I do own a home based business and it is of the utmost importance that my clients be able to find my home and the driveway entrance.

    Thank you,

    Jeannette Ferrell
    3817 Air Park Road
    Fuquay-Varina, NC 27526
    (919) 552-4172

  497. Comment from paul on January 5th, 2010 :

    No doubt customer service sucks, but can you imagine the amount of clueless morons they have to deal with every day? I’d imagine making it a bit tough weeds out some of these people that would keep a Googler on the phone for an hour over a $10/month budget, or a $.40 click they think was received in error.

    Downside is people really spending money get lost in the shuffle.

  498. Comment from James Ray on January 6th, 2010 :

    My account was hacked -someone sending e-mails in my name requesting help and money - and no one is available at google to correct the problem. This is YOUR fault. Get a phone number!

  499. Comment from Chad Booth on January 7th, 2010 :

    I know this isnt the right place to post this but i am a disgruntled customer. I conducted a search on your website for “freakishly small foreheads” on images, thinking I could find some valid information on the topic. To my dissatisfaction, I found that there was not sufficient information nor pictures about the topic.

  500. Comment from Kayla Jones on January 8th, 2010 :

    I want to learn how to post my site on the front page of Nashville Escorts. Under the name Kayla’s Girls. How do I make this happen. Please I need your help.

  501. Comment from Larry on January 9th, 2010 :

    I have searched numerous times and at length a way to gain access to customer care. The problem I am facing is that I have forgotten my correct password to my gmail account and I need to reset it in order to get back to it. I am frustrated and would truly appreciate some assistance in this matter. Thank You.

  502. Pingback from GOOGLE Voice-By Invitation Only! on January 10th, 2010 :

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  503. Comment from Raj Patil on January 10th, 2010 :

    Sir i request you please active my account.
    rajp212@gmail.com this my account is deseable not working please active this account.

    this my contect id rajp212@rediffmail.com sir i hope you helping me.

    thanking you

    yours
    Raj Patil, (9742498729)

  504. Comment from Dodie on January 11th, 2010 :

    Hi!

    Can you advise me on how to contact google by their email address? I want to request them to delete all my forums in google’s page list that appear below/above my website.

    I’m afraid if I contact webmasters in google my questions/forums will again be indexed.

    Thank you very much.

  505. Comment from Ioan Stefan on January 12th, 2010 :

    How can I or to whom can I report this kind of messages:
    Google Incorporation®.
    Belgrave House,
    76 Buckingham Palace Road,
    London SW1W 9TQ,
    United Kingdom

    Notification Date:12th/1/2010
    GOOGLE WINNING NOTIFICATION

    These are your award details.
    Security Code Number: GUK/4532345G.
    Ticket No: GUK/699/33/2010
    Winning Number: GUK/877/798/2010

    please contact our Foreign Transfer Manager BARR DOUGLAS MARK neatly filling the verification and fund release form below.

    VERIFICATION AND FUNDS RELEASE FORM.
    (1) Your contact address.
    (2) Your Tel/Fax numbers.
    (3) Your Nationality/Country.
    (4) Your Full Name.
    (5) Sex.
    (6) Occupation
    (7) Age.
    (8) Ever won an online lottery?
    FOREIGN CLAIMS MANAGER
    BARR. DOUGLAS MARK
    GOOGLE SECURITY DEPARTMENT (UK).
    E-mail: barrdouglasmark@sys-w.com
    Phone: +44 704 571 0964
    : +44 704 577 1449
    You are advised to contact the GOOGLE SECURITY DEPARTMENT. googlesecuritydepartments@sys-w.com

  506. Comment from Summer R. on January 13th, 2010 :

    I put my email address there but 3 out of 4 times I wouldn’t be able to check my mail anyway if you were to write back. Gmail is my primary email and I signed up for it at first opportunity. In the past 6 months most of the time I can not even get to the Gmail page to log in. I come to find help in the google help section and the links do the same as gmails webpage. It is unnacceptable to not be able to get to your email for two days! When is google going to fix this? It has been going on for far too long!

  507. Comment from Alexander Mitchell on January 16th, 2010 :

    i think it’s rite & about time you stopped dealing with
    the repressive goverment of china & in fact should have no cotact with any regime where they expect you to put a restriction on your operations
    i will now use your search engine a lot more

  508. Comment from dan Kawalsky on January 17th, 2010 :

    I have been trying to contact google and ask them a question, not based off of a problem. There is almost no way to communicate to google via email without having a problem. I am tired of being dismissed by other websites and I was hoping that “revolutionary” google would finally help

  509. Comment from BrAnDoN on January 20th, 2010 :

    IM AM SO SICK OF GMAIL I NEED TO ASK THE A VERY VERY IMPORTANT QUESTION AND IF I CANT ACCESS MY GMAIL SOME THING BAD WILL HAPPEN TO GOOGLE. YOU WOULD THINK THAT AS BIG AS A COMPANY THEY THEY WOULD ATLEAST HAVE APROPREIT CONTACTING. THIS IS A QUESTION THAT NO COMPUTER FAKE PERSON CAN ANSWER. THIS HAS TO DO WITH MY JOB!!!!! I WILL NEVER USE GOOGLE AGAIN AFTER THIS EXPERIENCE!!! IF U HAVENT USED GOOGLE DONT EVEN START CAUSE IF SOMTHING GOES WRONG O WELL YOUR SCREWED. YOU WOULD THINK THAT THEY WOULD CHANGE THE WAY THEY WORK BUT THEY DONT GIVE A RATS ASS ABOUT THERE CUSTOMERS THERE IN IT FOR THE MONEY……

  510. Comment from RHONDA THURMAN on January 23rd, 2010 :

    hELLO,
    Please, please take leave google completely and everything with it. I don’t want anymore popups or any other type of advertisement.

    I do not want to have the word GOOGLE anywhere on my system.

    Please and thank you.

    Goldie19440

  511. Comment from RMM on January 23rd, 2010 :

    I JUST SAW A EMAIL THAT TOLD HOW GOOGLE TREATS IT EMPLOYEES, WOW, YOU GUY’S ARE REALLY A DINOSAUR. I THOUGHT THIS KIND TREATMENT WENT AWAY LONG, LONG AGO! THANK YOU FOR REKINDELING FAITH IN A BUSINESS LIKE YOURS. HOPE YOU STOCK GOES UP TO THE LEVEL YOU DESERVE…

  512. Comment from sherrie cockram on January 24th, 2010 :

    My Way Websearch has attacked my computer, from where i don’t know. It says powered by Google. So, I would like for Google to remove My Way Websearch from my computer. A task that no one else can do. It will not remove, it will not go away and since it is powered by Google, I am holding Google responsible. Thanking you in advance for taking care of this problem for myself and about 1 million other people.

  513. Comment from Carina on January 30th, 2010 :

    Google is now asking cell phone number to create an account ??? whether it’s Youtube or Google now before we make an account, we are asked to give out our private cell phone number so they can send us sms (text message code) to activate the account which is charge btw by our phone company ! is this a joke millions of people uses Google everyday and to know that Google is “forcing” People to give out privacy online is ridiculous! i will not pay for anything from Google,not mentioning it’s people like us that is making them Rich i want to know how i can get in contact with Google ! so i can send them what they will charge me on my cell ! cause i will not pay for anything ! who do i talk to ?

    Thanks

  514. Comment from Roberto Zavala on February 3rd, 2010 :

    We want to list our website on google.com but have not been able to contact anyone to do this. How do we list our website on google.com?

  515. Comment from george thomas on February 5th, 2010 :

    I’ve seemed to have lost the most important gmail account I have with google, I thought I set up a seperate account under another email address but I’m afraid that I’ve voided my original account . The accout name are thomasstairs@gmail.com and stairbuilder54@gmail.com what do I need to do to correct this issue? thomasstairs@gmail.com was my original site and I set up another account under the name of stairbuilder54@gmail.com

  516. Comment from BAHRAM on February 6th, 2010 :

    http://www.petitiononline.com/sos02082/

  517. Comment from ronald parker on February 7th, 2010 :

    Hello this message is for google.com customer service

    I keep getting an error message from you saying my email address is already in use and for me to choose another one. sorry, but is never going to happen. I have had this one for 7-8 years. I have no intention of changing about it whatsoever, merely for the PRIVILEGE of allowing you to service me. So, I will shop elsewhere (probably in person)

    regards
    r,parker
    606-523-1422

  518. Comment from Rose on February 9th, 2010 :

    I am an average Joe who after having knee surgery on both knees decided that having an email account would be a good idea, as I was bed ridden. The main attraction of course was the spam box as this was a nice way of avoiding anything harmful in to my account or in to my computer as this had happened before but alas this is not to be for Google took this away from me with no letter no warning and no help no suport and this problem is not listed anywere and I would know after serching for 9 months

    Google suck! are you shore this is not government run?

  519. Comment from Millie Mccaskwell on February 13th, 2010 :

    I am trying to make a purchase on your website but the order continues to fail. Please assist. Thank you.

  520. Comment from Shubham on February 16th, 2010 :

    Mailing Google is still the most preferred way of contacting i suppose..
    But still, its a good and useful article..

  521. Comment from Jamal Perkins on February 17th, 2010 :

    Hello, I placed an order on the 13th of Feb. and I was wanting to know the status. I ordered from a Lynnelly’s and the order number receipt is 508003799930324. If you could let me know something as soon as possible it would be greatly appreciated! Thank you for your time.

  522. Comment from ronald parker on February 20th, 2010 :

    Hello this comment is for google customer service

    why do I keep getting an error message saying my email address is incorrect. I have used this one for 7-8 years with no problem.

    I see nothing wrong with it and have no intention of changing anything about it whatsoever.
    thought you could use this honnest comment

    regards
    r.parker

    606-523-1422

  523. Comment from K. Howell on February 23rd, 2010 :

    Is it just my perception that the skier for the google logo is anatomically incorrect. It seems to me he has his skies on incorrectly?

    Kenneth

  524. Comment from amit gusain on February 28th, 2010 :

    http 404 message is flashed whenever i use gmail..
    pls help

  525. Comment from Blunckhouse on March 3rd, 2010 :

    The comments on this website make my brain hurt. We need to cordon off sections of the internet for people who cannot figure out how to use it.

  526. Comment from Virginia on March 3rd, 2010 :

    Dear Google,

    Do you really exist?

    - Virginia

  527. Comment from kyu soon lee on March 3rd, 2010 :

    Dear customer Dept.
    I try to open Email box. but didn’t open until now.
    I did write perfact Email address and right passed words. but still having prblum. kyu soon lee

  528. Pingback from My Super Corsair has been pirated - PaperModelers.com on March 3rd, 2010 :

    […] Pirated Super Corsair and what to do about it I wont post the link to the site but I was just informed by a member of the forum that my Theoretical Racer Super Corsair is on a pirate site(free download). While looking through the site I saw a host of other models that are definately pirated. It was on a google hosted site. While doing my research about the problem and what could be done I came across this page. Looks kinda hopeless but maybe some of you know a better way to go about this? __________________ Finally finished Designing: XP-67 Moonbat My models available for sale @ Gremir and Ecardmodels Last edited by rickstef; 09-19-2009 at 10:35 AM. […]

  529. Comment from Johnny on March 4th, 2010 :

    Please remove this from google
    There is no such thing as this in Hutchinson MN. I would like this remove from your data base so some one don’t get lost.

    Comfort Inn
    www.comfortinn.com
    1135 County Highway 7
    Hutchinson, MN 55350
    Get directions - Is this accurate?This address, phone number, map or business info is not accurate. Confirm Cancel

    Thank you Johnny Forcier

  530. Comment from ronald parker on March 5th, 2010 :

    Hello

    this message is for google.com customer service

    I was attempting to place an order, but keep getting an error message from you saying my email address was incorrect. Well, I beg to differ. I have used this one for 7-8 years and will not change any part of it merely for the PRILEGE of allowing you to help me. So, blank you. I will do my purchases in person in the store

    thought you could use this honnest comment
    regards

    r.parker

    606-523-1422

  531. Comment from kelly goss on March 7th, 2010 :

    In Nov. 2009 we had a disgruntled tennant at our apt.house who as a vindictive move due to being evicted, made false accusations about having bedbugs, etc. in our facility at 038 s.w. porter. This was a false report and we had Eden Pest Technologies come as a precautionary measure to protect our building and other tennants, and had them do a complete inspection and spray for the bugs.There were no bugs found. We have documentation from Eden stating that and available to anyone wanting to see it. Please remove all adds refering to this address (038 S.W. Porter, Portland Or)
    Thank you, Kelly Goss

  532. Comment from farah on March 9th, 2010 :

    Hello My name is farah i have opened my ID alvi.farah5@gmail.com my account somewhere in november but the thing is today morning when i wanted to login was unable to do so I think my account is being misused and it is very urgent to recover it as i think somebody is gonna misuse my account as it has happened with my rediff mail account also if you check all my IP addresses all possible login is from INDIA and theres a guy in UK whos troubling me all the time spoiling my name all over he has hacked my account so I request treat it as urgent and mail me back on farha_alvi2002@gmail.com I am badly stressed my contact number 02223753345

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