Comments on: 18 Small Business Tips For Local Business Reviews Online

by: ReviewBoost

Wed, 19 May 2010 02:39:11 +0000

Yes, Online review management is very important, and it is very important to know the insides of the trade before hiring some review management company that might further the damages. Review Management is a huge area today, and we discuss it regularly about local business reviews at my blog. Great post by the way!

by: mark frank

Sat, 20 Mar 2010 08:40:23 +0000

“bit.ly/cboqii” online store

by: tomas frank

Sat, 20 Mar 2010 08:37:58 +0000

“bit.ly/cboqii” is an online store, which sells lots of footwear,dresses and so on.

by: tomas frank

Sat, 20 Mar 2010 08:36:05 +0000

Sites like google local, yelp local, citisearch, etc., can’t be used as an option because they require a business address to be registered….and in the case of an online business such as mine, it is a home based business-customers are not coming here, and we want to keep that address private anyway.
Would really appreciate some solutions for obtaining customer reviews and “where” they can be posted “in a public venue” in order to drive traffic to the site, for businesses like mine that do not have a B&M public presence.
Thanks

by: mary

Wed, 03 Mar 2010 02:13:19 +0000

Great article–but how do you get reviews from customers when you are a small, online only business.

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Wed, 13 Jan 2010 17:10:34 +0000

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Mon, 30 Nov 2009 16:51:42 +0000

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Wed, 18 Nov 2009 17:16:57 +0000

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by: Chris Ratchford

Fri, 30 Oct 2009 00:43:22 +0000

Tom,

DF is a great product, but unfortunately their business model is working directly w/ dental practices whereas I am looking to add this as a VAS.

by: Tom Crandall

Thu, 29 Oct 2009 23:48:10 +0000

Chris,

Demandforce is a great solution for online review management but they do not provide certified online reviews (indexed in Google Maps business listings) as a stand-alone service.

Have you checked them out?

http://www.demandforce.com/googlePressRelease.shtml

by: Chris Ratchford

Thu, 29 Oct 2009 23:11:08 +0000

Tom,

Like Bobby, I also stumbled across this article. I am a marketing consultant for dental practices, focusing on SEO and Email Marketing. I want to offer my clients the ability to offer their patients post appointment reviews that will be picked up by Google Local/Maps.

Unlike the sites you mentioned in tip 1, Drs want assurance that these reviews are from legit patients and not competing practices.

***Can you recommend a service provider that can offer this solution? I’ve researched and have not been able to find what I am looking for.

by: bizsugar.com

Sat, 17 Oct 2009 20:42:40 +0000

18 Small Business Tips For Local Business Reviews Online…

Get a step-up on your local competitors with a proactive strategy for local online business reviews….

by: 18 Tips for Local Business Reviews

Fri, 16 Oct 2009 09:39:00 +0000

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by: Bobby Valentine

Thu, 15 Oct 2009 17:19:20 +0000

Tom,
Sounds good.

I’ll send over an email today.

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Thu, 15 Oct 2009 16:05:03 +0000

[…] 18 Small Business Tips For Local Online Customer Reviews […]

by: Tom Crandall

Wed, 14 Oct 2009 20:47:13 +0000

Bobby,

I am writing a related article specifically for brands (chains, franchises), because online review management is generally a top-down initiative from corporate in these business models.

Some of my clients have locations in the thousands and online review management is a hot topic today.

Can you send me an email detailing how your company is different from Demandforce?

Thanks,

tom@tomcrandall.com

by: Bobby Valentine

Wed, 14 Oct 2009 17:46:47 +0000

Tom,
I am glad I stumbled onto your article. This is a great overview, particularly regarding the negative reviews. Most small companies are terrified of mixed/negative reviews that, in fact, break the purchase paralysis for prospects (your 9th and 10th point to your 3rd point).
I work with a Reviews company called Customer Lobby (hmph, I noticed we weren’t on your list!). The company helps businesses get reviews from their clients and endow them with management resources to guarantee only verified reviews. We have found (to your 6th point) that having a painless way to proactively invite clients for reviews engenders a more representative (i.e. more positive) set of reviews. To your 4th point, we also actively connect their verified reviews to their website.

Great site, Tom. By the way, love the Bazaarvoice vid!

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by: Great Tips for Local Online Business Reviews

Wed, 14 Oct 2009 15:47:15 +0000

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